Customer reviews from sentrysafe.com
SentrySafe - 1.2 Cu. Ft. Electronic FIRE-SAFE - Black
Average customer rating
4.4
(710 Reviews)
Rating breakdown 710 reviews
5 Stars
472
4 Stars
143
3 Stars
43
2 Stars
15
1 Star
37
89%of customers recommend this product.
(
572 out of
640)
Customer Reviews for SentrySafe - 1.2 Cu. Ft. Electronic FIRE-SAFE - Black
Posted by: Mr Mike Rahway
from NJ
Verified Purchase:Yes
Fresh batteries and just won’t unlock from time to time
No, I would not recommend this to a friend.
Response from sentrysafe.comBy CS, November 4, 2024
We are sorry for your experience. We would like to opportunity to go over some possible trouble shooting tips with you. Please call 1800-828-1438.
Sentry Safe Customer Service
Sentry Safe Customer Service
Written by a customer while visiting sentrysafe.com
Posted by: GMorg
Verified Purchase:Yes
The bolts often come out when the safe is open which makes it annoying to close after. I like the safe outside of that. glitch.
I would recommend this to a friend!
Response from sentrysafe.comBy CS, November 20, 2024
We are sorry for your experience. We would like to opportunity to go over some possible trouble shooting tips with you. Please call 1800-828-1438.
Sentry Safe Customer Service
Sentry Safe Customer Service
Written by a customer while visiting sentrysafe.com
Posted by: Amella
from Las Vegas, NV
Verified Purchase:Yes
I'd like to give it a 5 star, but how do we know for sure it works. It's a fire safe! But up to this point we are very happy with it.
I would recommend this to a friend!
Written by a customer while visiting sentrysafe.com
Posted by: GoldKnight
from Springfield, Il
Verified Purchase:Yes
I would have given this safe a 5 star rating except for the fact it took about an hour to get it unlocked. To make things worse, it starting working with us doing the same time that we had been doing all a long.
I would recommend this to a friend!
Written by a customer while visiting sentrysafe.com
Posted by: Tony Abraham
from San Francisco
Verified Purchase:Yes
No accessories in the safe. Sturdy but no accessories. I guess that's additional expenses
Response from sentrysafe.comBy CS, December 1, 2024
Thank you for your feedback. We are sorry for your experience with your safe. If you would like to provide more details, please call us at 1-800-828-1438
Sentry Safe Customer Service
Sentry Safe Customer Service
Written by a customer while visiting sentrysafe.com
Posted by: CT Happy
from CT
Verified Purchase:Yes
This safe was the perfect replacement for an annoying bank safe deposit box that we had at our local bank branch.
No more ‘appointments’ to access the items in protection,
I would recommend this to a friend!
Written by a customer while visiting sentrysafe.com
Posted by: DJTIII
Verified Purchase:Yes
This safe is the perfect size for what we need. Works well and is very solidly built. Holds everything we need to keep safe!
I would recommend this to a friend!
Written by a customer while visiting sentrysafe.com
Posted by: SalemA
from LA
Verified Purchase:Yes
Well, I have a few points to share here:
*The product itself seems to be well-designed and of high quality material.
*The one I received seemed to be previously used but still in shape (which I was okay with considering no major issues).
*The safe can be bolted only from below limiting other options to bolt from the back which might not be convenient to other users. ALSO, once bolted, no more water proof.
*The unlocking mechanism sometimes malfunctions, requiring me to enter the password several times. Also, it seems to be battery-dependent, but I'm not sure so far how frequently I need to change the battery just because of this issue. It would be great if a USB-chargeable built-in battery with emergency direct USB power would be considered in the future design.
*MAJOR CONCERN about this safe is the factory preset password that CAN NOT BE CHANGED. NOT ONLY THAT BUT ALSO that password comes printed on the manual representing a major security concern. If someone was able to track it to second hand owner, you can imagine the outcome.
*The one I received seemed to be previously used but still in shape (which I was okay with considering no major issues).
*The safe can be bolted only from below limiting other options to bolt from the back which might not be convenient to other users. ALSO, once bolted, no more water proof.
*The unlocking mechanism sometimes malfunctions, requiring me to enter the password several times. Also, it seems to be battery-dependent, but I'm not sure so far how frequently I need to change the battery just because of this issue. It would be great if a USB-chargeable built-in battery with emergency direct USB power would be considered in the future design.
*MAJOR CONCERN about this safe is the factory preset password that CAN NOT BE CHANGED. NOT ONLY THAT BUT ALSO that password comes printed on the manual representing a major security concern. If someone was able to track it to second hand owner, you can imagine the outcome.
No, I would not recommend this to a friend.
Written by a customer while visiting sentrysafe.com