Customer reviews from sentrysafe.com
SentrySafe - 1.2 Cu. Ft. Electronic FIRE-SAFE - Black
Average customer rating
4.4
(710 Reviews)
Rating breakdown 710 reviews
5 Stars
472
4 Stars
143
3 Stars
43
2 Stars
15
1 Star
37
89%of customers recommend this product.
(
572 out of
640)
Customer Reviews for SentrySafe - 1.2 Cu. Ft. Electronic FIRE-SAFE - Black
Posted by: Paul L
Verified Purchase:Yes
No key , keypad doesn’t work, can’t open it. Waste of money
No, I would not recommend this to a friend.
Response from sentrysafe.comBy CS, May 6, 2024
We apologize for the experience you’re having with your safe. We’re not sure how this happened, but we’d like to help make it right. If you’d like to return your safe, you’ll need to return it to the retailer you purchased it from. To troubleshoot any other issues with your safe, please feel free to contact us at 1-800-828-1438 so we can help .
Sentry Safe Customer Service
Sentry Safe Customer Service
Written by a customer while visiting sentrysafe.com
Posted by: Conk
Verified Purchase:Yes
Great safe. I do wish they had better directions a bit confusing. Step directions would be nice.
Written by a customer while visiting sentrysafe.com
Posted by: Hamilton R
from Westchester County, New York
Verified Purchase:Yes
I shopped around, did my research, spoke to trusted friends, and ultimately decided to purchase this surprisingly affordable and truly perfect digital safe. I wish every company had such a high standard for their products!
Written by a customer while visiting sentrysafe.com
Posted by: P Morgan
Verified Purchase:Yes
The safe was delivered in good condition without any scratches or dents. I was able to open the safe without issue, although I would say that the written instructions could have been clearer about the process specific to our model safe. It is plenty roomy inside and the LED light is helpful. I like that our model came with the locking drawer. Overall, so far, so good! Hopefully the fire and flood ratings on this safe will never be tested, but it's comforting to have them.
I would recommend this to a friend!
Written by a customer while visiting sentrysafe.com
Posted by: Vahan
Verified Purchase:Yes
The safe arrived with no user guide and code to open. Through a long conversation with the support line I was finally given the numerical key to open the safe
No, I would not recommend this to a friend.
Response from sentrysafe.comBy CS, May 22, 2024
We are sorry for the experience with your safe. It’s hard to pinpoint how this occurred. If you’d like to return the safe you will need to return it to the retailer that it was purchased from.
We’re happy to help trouble shoot the safe with you if you would like, please give us a call at 1-800-828-1438.
Sentry Safe Customer Service
We’re happy to help trouble shoot the safe with you if you would like, please give us a call at 1-800-828-1438.
Sentry Safe Customer Service
Written by a customer while visiting sentrysafe.com
Posted by: Drmrws
Verified Purchase:Yes
Exactly as advertised. High quality. Very pleased with purchase.
I would recommend this to a friend!
Written by a customer while visiting sentrysafe.com
Posted by: Single Mama
Verified Purchase:Yes
Perfect for storing important documents and treasured items of value. Only complaints i have is that i noticed that some of my items have a light coating of mold/mildew on them. Cellphone cases and a wallet of my late husbands in particular. Not sure as to why though. Second is that its super heavy, so cant lift to move by myself.
Written by a customer while visiting sentrysafe.com
Posted by: Tommy D
from New Castle Pa
Verified Purchase:Yes
Fantastic safe. Does everything I need. Seems to be extra secure for everything I use it for.
I would recommend this to a friend!
Written by a customer while visiting sentrysafe.com