follow instructions and safe will not accept a another code (have to use the factory code )
Response from sentrysafe.comBy CS, January 31, 2024
We’re sorry to hear about your experience with your safe, and we’d like to help you troubleshoot and resolve these issues. Please call us at 1-800-828-1438 or complete the Contact Us form at sentrysafe.com so we can further assist you.
Sentry Safe Customer Service
Written by a customer while visiting sentrysafe.com
Safe arrived in perfect condition. Easy to follow instructions. Make sure to heed their advice and don’t use rechargeable batteries. Very happy with this product.
Written by a customer while visiting sentrysafe.com
The safe works quite well, once you get used to the manner of opening and closing the door. You don’t do it by an easy push. Rather, you must either lower or raise the handle using your muscles.
I would recommend this to a friend!
Written by a customer while visiting sentrysafe.com
Delivery was great. Instructions to use and to create new code were clear and easy. Operations is simple and works better than expected. The small box that slides out is a very nice feature.
Written by a customer while visiting sentrysafe.com