Customer reviews from sentrysafe.com
SentrySafe - 1.2 Cu. Ft. Electronic FIRE-SAFE - Black
Average customer rating
4.4
(711 Reviews)
Rating breakdown 711 reviews
5 Stars
472
4 Stars
143
3 Stars
43
2 Stars
15
1 Star
38
89%of customers recommend this product.
(
572 out of
641)
Customer Reviews for SentrySafe - 1.2 Cu. Ft. Electronic FIRE-SAFE - Black
Posted by: Danafl
from Florida
Verified Purchase:Yes
Customer service is TOP NOTCH. My husband accidentally locked our safe with the manual in it and assumed that since we had the keys it was no problem. He didn't realize that our new safe requires BOTH a key and code to open. After clearing the security questions I got the code so we could open it. Thank God I had registered it!!
I would recommend this to a friend!
Written by a customer while visiting sentrysafe.com
Posted by: Lou V
from Beaufort, SC
Verified Purchase:Yes
I was concerned about getting the pin pad to work with a new code, but it was very easy! Very solid construction and easy to work.
I would recommend this to a friend!
Written by a customer while visiting sentrysafe.com
Posted by: Tman
Verified Purchase:Yes
Was very easy to program and learn to use. Since many banks no longer have safety deposit boxes, this safe makes us feel comfortable storing our important documents at home,
I would recommend this to a friend!
Written by a customer while visiting sentrysafe.com
Posted by: James66
from Oregon
Verified Purchase:Yes
Had it only for a short time but was easy to set up and will hold the stuff I need for it to hold. Seems to work smoothly and the keypad it nice. Don't really use the key for it but that might be a feature other will like.
Written by a customer while visiting sentrysafe.com
Customer Rating
5
Great quality. Hope to never test the protection
on June 16, 2023
Posted by: BowsersVoice
Verified Purchase:Yes
Quality seems great. I hope to never test the fire rating or flood rating. Looks good so far. Plenty of room for our items.
Written by a customer while visiting sentrysafe.com
Posted by: Anonymous
Verified Purchase:Yes
Would be nice if the hinge was inside so no one could cut the safe open
I would recommend this to a friend!
Written by a customer while visiting sentrysafe.com
Customer Rating
1
Biggest hunk of junk
on June 20, 2023
Posted by: Cn33
from Wisconsin
I absolutely hate this safe. Rarely opens from the combination. It's like there's something inside wrong with it. Clicks when I enter the code but doesn't unlock. Absolutely useless item.
No, I would not recommend this to a friend.
Response from sentrysafe.comBy CS, July 12, 2023
We apologize for the experience you’re having, and would like the opportunity to share some troubleshooting tips with you. Please call 1-800-828-1438 and we’ll be happy to assist you.
Sentry Safe Customer Service
Sentry Safe Customer Service
Written by a customer while visiting sentrysafe.com
Posted by: Lamont
from Pa
Verified Purchase:Yes
Love it keeps my valuables safe from water and fire!!
I would recommend this to a friend!
Written by a customer while visiting sentrysafe.com