Customer reviews from sentrysafe.com
SentrySafe - 1.2 Cu. Ft. Electronic FIRE-SAFE - Black
Average customer rating
4.4
(710 Reviews)
Rating breakdown 710 reviews
5 Stars
472
4 Stars
143
3 Stars
43
2 Stars
15
1 Star
37
89%of customers recommend this product.
(
572 out of
640)
Customer Reviews for SentrySafe - 1.2 Cu. Ft. Electronic FIRE-SAFE - Black
Posted by: Ga Boy
Verified Purchase:Yes
Has issues locking when door is shut. I have to tilt it backwards for lock to engage
Response from sentrysafe.comBy CS, May 9, 2023
We are sorry for the experience with your safe and thank you for your feedback. I will pass it along to our quality team. We would love the opportunity to make it better for you. If you could please call 1-800-828-1438 and we will be happy to discuss some options.
Sentry Safe Customer Service
Sentry Safe Customer Service
Written by a customer while visiting sentrysafe.com
Posted by: J Bartos
from Houston TX
Verified Purchase:Yes
I like the fireproof AND waterproof nature. Hope I never have to test that. It is easy to set code and easy to open and close. Plenty of room for my important papers.
I would recommend this to a friend!
Written by a customer while visiting sentrysafe.com
Posted by: Ryan G
Verified Purchase:Yes
I have to type in the code 10+ times (not an exaggeration and will happily submit a video) just for it to open.
No, I would not recommend this to a friend.
Response from sentrysafe.comBy CS, May 5, 2023
We are sorry for the experience with your safe and thank you for your feedback. I will pass it along to our quality team. We would love the opportunity to make it better for you. If you could please call 1-800-828-1438 and we will be happy to discuss some options.
Sentry Safe Customer Service
Sentry Safe Customer Service
Written by a customer while visiting sentrysafe.com
Posted by: MWayneC
from Central Ohio
Verified Purchase:Yes
Just got it. Easy to set up user codes. Gotta love the LED lights. Came with the locking drawer, was expecting to have to purchase it separately.
Second Sentry safe I have. Would buy again.
Second Sentry safe I have. Would buy again.
Written by a customer while visiting sentrysafe.com
Posted by: Danafl
from Florida
Verified Purchase:Yes
Customer service is TOP NOTCH. My husband accidentally locked our safe with the manual in it and assumed that since we had the keys it was no problem. He didn't realize that our new safe requires BOTH a key and code to open. After clearing the security questions I got the code so we could open it. Thank God I had registered it!!
I would recommend this to a friend!
Written by a customer while visiting sentrysafe.com
Posted by: Lou V
from Beaufort, SC
Verified Purchase:Yes
I was concerned about getting the pin pad to work with a new code, but it was very easy! Very solid construction and easy to work.
I would recommend this to a friend!
Written by a customer while visiting sentrysafe.com
Posted by: Tman
Verified Purchase:Yes
Was very easy to program and learn to use. Since many banks no longer have safety deposit boxes, this safe makes us feel comfortable storing our important documents at home,
I would recommend this to a friend!
Written by a customer while visiting sentrysafe.com
Posted by: James66
from Oregon
Verified Purchase:Yes
Had it only for a short time but was easy to set up and will hold the stuff I need for it to hold. Seems to work smoothly and the keypad it nice. Don't really use the key for it but that might be a feature other will like.
Written by a customer while visiting sentrysafe.com