This safe is as advertised and works as designed. I have recommended this safe to my friends and family. The only issue is I experienced was getting the door open for the first time. Use new batteries and you may need to pull up on the handle before pulling down to open it. I worked with customer service on this. The gentleman I worked with was patient and kind. We had it open quickly.
I would recommend this to a friend!
Written by a customer while visiting sentrysafe.com
Has issues locking when door is shut. I have to tilt it backwards for lock to engage
Response from sentrysafe.comBy CS, May 9, 2023
We are sorry for the experience with your safe and thank you for your feedback. I will pass it along to our quality team. We would love the opportunity to make it better for you. If you could please call 1-800-828-1438 and we will be happy to discuss some options.
Sentry Safe Customer Service
Written by a customer while visiting sentrysafe.com
I like the fireproof AND waterproof nature. Hope I never have to test that. It is easy to set code and easy to open and close. Plenty of room for my important papers.
I would recommend this to a friend!
Written by a customer while visiting sentrysafe.com
I have to type in the code 10+ times (not an exaggeration and will happily submit a video) just for it to open.
No, I would not recommend this to a friend.
Response from sentrysafe.comBy CS, May 5, 2023
We are sorry for the experience with your safe and thank you for your feedback. I will pass it along to our quality team. We would love the opportunity to make it better for you. If you could please call 1-800-828-1438 and we will be happy to discuss some options.
Sentry Safe Customer Service
Written by a customer while visiting sentrysafe.com
Just got it. Easy to set up user codes. Gotta love the LED lights. Came with the locking drawer, was expecting to have to purchase it separately. Second Sentry safe I have. Would buy again.
Written by a customer while visiting sentrysafe.com