Tried calling fir help and placed on hold for 30 minutes. Finally hung up.
No, I would not recommend this to a friend.
Response from sentrysafe.comBy CS, August 25, 2021
We are very sorry about the hold time you've experienced. We would like to opportunity to go over some possible trouble shooting tips with you. If you do not want to call back, you can also use the "contact us" form found at www.sentrysafe.com. We can get in touch with you via a call back if you supply your phone number there.
Sentry Safe Customer Service
Written by a customer while visiting sentrysafe.com
The safe is of a good size but the handle is so darn cheap I was afraid that I’d break it. Be sure you have enough space to put the safe in its location and open the door all the way. The “drawer” is a plastic box where the lid lifts instead of a drawer coming out. If you put it in the upper area of the safe, you’ll have to take the box out to open rather than just pulling a drawer out.
No, I would not recommend this to a friend.
Response from sentrysafe.comBy CS, August 31, 2021
We are sorry for the experience with your safe and thank you for your feedback. I will pass it along to our quality team. We would love the opportunity to make it better for you. If you could please call 1-800-828-1438 and we'll be happy to discuss some options. Sentry Safe Customer Service
Written by a customer while visiting sentrysafe.com
This safe is perfectly sized with a removable drawer to hold smaller items (i.e. cash, passport,checkbooks, etc.) and the main compartment to hold two / three 3-ring binders. Digital keypad makes for easy access and the 2nd security key lock is a nice addition when there is a need to restrict access from someone who has the entry code.
Sentry had many models on the market from which to choose. I selected this model because it was fire and water safe (water safe if not secured to the floor), had the interior light I need for dark placement location and an added door pocket at a very reasonable price.
I ordered this directly from the manufacturer. Delivery was super quick and the package arrived in excellent condition.
I would recommend this to a friend!
Written by a customer while visiting sentrysafe.com