Customer reviews from sentrysafe.com
SentrySafe - 1.2 Cu. Ft. Electronic FIRE-SAFE - Black
Average customer rating
4.4
(710 Reviews)
Rating breakdown 710 reviews
5 Stars
472
4 Stars
143
3 Stars
43
2 Stars
15
1 Star
37
89%of customers recommend this product.
(
572 out of
640)
Customer Reviews for SentrySafe - 1.2 Cu. Ft. Electronic FIRE-SAFE - Black
Posted by: Hummingbird
Verified Purchase:Yes
The pocket on the inside of the door prevents me from putting the binder with all my important papers inside and closing the door completely. It lessens the inside space. I thought this would be enought for the documents my lawyer gave to me. A lttle disappointing, but otherwise, a nice safe.
Response from sentrysafe.comBy CS, April 24, 2023
We are sorry for the experience with your safe and thank you for your feedback. I will pass it along to our quality team. If you would like to discuss this further, please call 1-800-828-1438 and we'll be happy to assist you.
Sentry Safe Customer Service
Sentry Safe Customer Service
Written by a customer while visiting sentrysafe.com
Posted by: CaCa
from SD
Verified Purchase:Yes
The key lock won’t work at all. The door doesn’t open for the most part. I will put in the code, and the green light that says proceed will light up, but the safe just doesn’t unlock. It will open occasionally. In addition, the safe is dented in numerous places.
No, I would not recommend this to a friend.
Response from sentrysafe.comBy CS, May 5, 2023
We are sorry for the experience with your safe and thank you for your feedback. I will pass it along to our quality team. We would love the opportunity to make it better for you. If you could please call 1-800-828-1438 and we will be happy to discuss some options.
Sentry Safe Customer Service
Sentry Safe Customer Service
Written by a customer while visiting sentrysafe.com
Posted by: Hgordon
from Florida
Verified Purchase:Yes
Love my safe but I wish there was a key option. Love my safe but I wish I didn’t need to have the door 100% open wide to remove the draw. I have limited space.
I would recommend this to a friend!
Written by a customer while visiting sentrysafe.com
Posted by: Mr CL
from Indiana
Verified Purchase:Yes
After drilling the two anchor holes I saw how thin the exterior is. I went to YouTube and watched a guy saw the same safe in half with a circular saw. Not very reassuring at all. I'm taking other precautions to make up for the safes weakness. If it wasn't so hard to return the safe, I would return it.
No, I would not recommend this to a friend.
Response from sentrysafe.comBy CS, May 30, 2023
We are sorry for the experience with your safe and thank you for your feedback. I will pass it along to our quality team. Safety is our main concern; however, safes are a deterrent. With enough time and effort any safe can be compromised, unfortunately. We would love the opportunity to discuss options with you. Please call 1800-828-1438
Sentry Safe Customer Service
Sentry Safe Customer Service
Written by a customer while visiting sentrysafe.com
Posted by: Trelis A
from Houston TX
Verified Purchase:Yes
Well built and solid exterior except for the flimsy door handle.
I would recommend this to a friend!
Written by a customer while visiting sentrysafe.com
Posted by: J C Lucas
Verified Purchase:Yes
The only thing we don't like is the plastic handle. It feels cheap when the rest of the safe feels heavy duty.
I would recommend this to a friend!
Written by a customer while visiting sentrysafe.com
Posted by: bob Jdghjntdyjd
from ny
Verified Purchase:Yes
safe is how it is described, just wish they used a solid handle to open the safe. the handle that it is made with is a cheap plastic handle. other than that it is all i wanted
Written by a customer while visiting sentrysafe.com
Posted by: Elijah S
from CA
Verified Purchase:Yes
Very difficult to open. Not sure if I'm going to keep this safe.
No, I would not recommend this to a friend.
Response from sentrysafe.comBy CS, October 9, 2023
We apologize for the experience you’re having with your safe and appreciate your feedback. I will pass it along to our quality team. For further assistance, please call 1-800-828-1438 and we’ll be happy to assist you.
Sentry Safe Customer Service
Sentry Safe Customer Service
Written by a customer while visiting sentrysafe.com