Customer reviews from sentrysafe.com
SentrySafe - 1.2 Cu. Ft. Electronic FIRE-SAFE - Black
Average customer rating
4.4
(710 Reviews)
Rating breakdown 710 reviews
5 Stars
472
4 Stars
143
3 Stars
43
2 Stars
15
1 Star
37
89%of customers recommend this product.
(
572 out of
640)
Customer Reviews for SentrySafe - 1.2 Cu. Ft. Electronic FIRE-SAFE - Black
Posted by: Anonymous
from Virginia
Verified Purchase:Yes
Fire proof , what more do I need to say. It’s a safe
I would recommend this to a friend!
Written by a customer while visiting sentrysafe.com
Customer Rating
3
Looks Great but Poor Overall Quality and Design
on July 31, 2019
Posted by: Jay FL
from Tampa, Florida
Verified Purchase:Yes
I bought the SFW123GDC twice, as I ended up returning it once, thinking it may have been 'defective' only to pirchase it again elsewhere and find out that have/had same issues.
The first thing that stood out was the handle and the difficulty of opening the safe door, as it should open seamlessly, yet, it feels as the handle is not strong enough or may break soon. This is even more evident when unlocking using back-up/override key, and handle gets stuck for a bit.
The Door Handle BENDS a bit as you pull/push it down to open the safe door and its very noticeable that it doesn't have a good grip on 'latching mechanism'. I owned/used manual Combination 1.23 cu.ft. SentrySafe safe whwre Door Handle is solid strong and very easy to use to open/close the safe.
Also, the white plastic finish on the inside is 'loose' in the corners instead of having 'solid interior finish.'
Response from sentrysafe.comBy Shannon S, Customer Service, August 6, 2019
We appreciate your feedback and apologize for your inconvenient experience with this product. We at SentrySafe strive to always produce high quality products. However, we recognize that problems may occasionally occur requiring further assistance. To further assist you, please contact our Customer Support at 1-800-828-1438. Thank you.
Written by a customer while visiting sentrysafe.com
Posted by: Wjomes
from Houston,TX
Verified Purchase:Yes
It is the right size and easy to use. It holds everything I needed to secure. I’m very happy it is fire resistant
I would recommend this to a friend!
Written by a customer while visiting sentrysafe.com
Posted by: Mac2
from Virginia
Verified Purchase:Yes
Was looking for a fire safe of adequate size to hold important documents as well as a pistol. This safe was competitively priced and seems well built.
I would recommend this to a friend!
Written by a customer while visiting sentrysafe.com
Posted by: Dale M
from Lititz, PA
Verified Purchase:Yes
Good safe. Ample amount of room.
I thought the key was a back up, but to find out after purchasing and unpacking, that it was not. Is there a way to gain access if the electronics do not work?
I thought the key was a back up, but to find out after purchasing and unpacking, that it was not. Is there a way to gain access if the electronics do not work?
I would recommend this to a friend!
Written by a customer while visiting sentrysafe.com
Posted by: maor0001
from Minnesota
Verified Purchase:Yes
I am loving my safe so far. It is just the right size for my important documents.
I would recommend this to a friend!
Written by a customer while visiting sentrysafe.com
Posted by: GerriD
from Pittsburgh
Verified Purchase:Yes
I am nervous about using a digital lock. I wonder how the batteries might not corrode inside the battery compartment. I wonder if the digital key pad will last or malfunction, I probably should of bought a safe with a dial lock, but they are hard to open.............so I will see how this one performs too early to tell.
No, I would not recommend this to a friend.
Response from sentrysafe.comBy Shannon S, Customer Service, September 11, 2019
We appreciate your feedback. SentrySafe stands behind the quality and workmanship of our products with a manufacturing warranty, after-fire replacement program (Fire-resistant safes), and a superior US based customer service team. For questions about our products, please contact us at 1-800-828-1438.
Written by a customer while visiting sentrysafe.com
Posted by: bbandtr
from Tumwater WA
Verified Purchase:Yes
Really nice size, lots of room, options to accessorize. I feel like I really got my money's worth. Thank you!
I would recommend this to a friend!
Written by a customer while visiting sentrysafe.com