Customer reviews from www.electrolux.com
Electrolux - 22.6 Cu. Ft. Counter-Depth French Door Refrigerator with Thru-the-Door Ice and Water - Stainless steel
Average customer rating
3.7
(178 Reviews)
Rating breakdown 178 reviews
5 Stars
75
4 Stars
42
3 Stars
24
2 Stars
11
1 Star
26
70%of customers recommend this product.
(
121 out of
173)
Customer Reviews for Electrolux - 22.6 Cu. Ft. Counter-Depth French Door Refrigerator with Thru-the-Door Ice and Water - Stainless steel
Customer Rating
5
Experience
on November 20, 2014
Posted by: Sheri
I love the refrigerator. I like that you can pull out the trays and use them as a serving tray. It has a spot for everything and more. I would recommend it to anyone.
I would recommend this to a friend!
Written by a customer while visiting www.electrolux.com
Customer Rating
3
Unit is very noisy
on November 29, 2014
Posted by: John J
This unit is extremely noisy. it squeals and squeaks all day long. I hear grinding sounds all the time. I had a service company out to look at it twice. I was told that the noises were common. I was told that with the new energy Star ratings the components and gases used produce these sounds. I work directly with commercial refrigeration systems that are Energy Star and none of them make this much noise! I'm pretty disappointed about this resolution. Base on the info I was given by the techs I would not recommend this product to anyone!
No, I would not recommend this to a friend.
Written by a customer while visiting www.electrolux.com
Customer Rating
3
Nice frig. Sensitive finish.
on April 23, 2015
Posted by: jl14
from Fremont, CA, United States
Very pleased with all the features of this frig. I had a built in frig before and discovered this offers pretty much the same usable space as my old larger frig without the built in price. The water and ice dispenser work well. My only complaint is the finish. My kids made lemonade and left a small drip overnight on the freezer door. Next morning when we discovered this we found that the lemonade made a permanent stain on the door that even a tech sent by Electrolux could not remove. Fortunately we purchased this from an independent dealer known for excellent service do they arranged to have the door replaced. Need to know be careful for citrus drips on the doors!
I would recommend this to a friend!
Written by a customer while visiting www.electrolux.com
Customer Rating
2
on May 17, 2015
Posted by: Rogdi
from Kennewick, WA, United States
this replaced one we bought in 09 with the 28 degree ice maker. yuk! we have had this one for 20 days and one service call to repair the water and ice dispenser. not happy!!!!!!
No, I would not recommend this to a friend.
Written by a customer while visiting www.electrolux.com
Customer Rating
1
The fan almost never stops!
on June 15, 2015
Posted by: Debra
from Los Angeles, CA, United States
I've had this refrigerator installed for about a month now, and it is driving me CRAZY because the fan NEVER STOPS. It is, I am told, a function of newer energy efficient models. Instead of the refrigerator going off and on, a fan runs nearly continuously to keep it at a constant temperature. And THIS background noise being on all the time drives me bats. It is such a relief when it goes off. But in the period that I've had it installed, I've only heard it off for maybe 10 or so times, and then only for a mercilessly brief period. I would avoid this refrigerator at all costs. Not only did I waste money on the box, but I wasted money on the extended service agreement.
No, I would not recommend this to a friend.
Response from www.electrolux.comBy Online Outreach Specialist., June 26, 2015
Hi There Electrolux Friend!
We want to thank you for being a part of our Electrolux family and express our appreciation for purchasing our appliance. I want to personally thank you for sharing your important quality and design feedback on your refrigerator. Your voice matters to us as we constantly strive to be the best home appliance company in North America. Please know that we will use your communication for the overall improvement of our appliances and to aid in implementing future designs on our product lines.
Thank you again for your review.
Judy, Online Outreach Specialist.
We want to thank you for being a part of our Electrolux family and express our appreciation for purchasing our appliance. I want to personally thank you for sharing your important quality and design feedback on your refrigerator. Your voice matters to us as we constantly strive to be the best home appliance company in North America. Please know that we will use your communication for the overall improvement of our appliances and to aid in implementing future designs on our product lines.
Thank you again for your review.
Judy, Online Outreach Specialist.
Written by a customer while visiting www.electrolux.com
Customer Rating
3
Like two ice makers
on June 22, 2015
Posted by: Alsnell
from Gig Harbor, WA, United States
This refrigerator replaced another we had that was recalled due to issues with freezer. Within 2 months of having the new bar that holds up vegetable trays broke. Have waited over a month to get this fixed. Overall inside seems not as durable
No, I would not recommend this to a friend.
Response from www.electrolux.comBy Online Outreach Specialist, June 26, 2015
Hello,
First, let me thank you for supporting our Electrolux brand. We greatly appreciate you for sharing your important quality and design feedback on your refrigerator. Your voice matters to us in our continuous efforts to be the best home appliance company in North America. We would like to connect with you personally to assist with your appliance concerns. Please look for our email to you
Thank you again for your review.
Judy, Online Outreach Specialist.
First, let me thank you for supporting our Electrolux brand. We greatly appreciate you for sharing your important quality and design feedback on your refrigerator. Your voice matters to us in our continuous efforts to be the best home appliance company in North America. We would like to connect with you personally to assist with your appliance concerns. Please look for our email to you
Thank you again for your review.
Judy, Online Outreach Specialist.
Written by a customer while visiting www.electrolux.com
Customer Rating
5
Our fingers are crossed!
on June 22, 2015
Posted by: smokinguntoo
This is a really nice unit. This is the first one we have owned that addresses the single, woefully small upper icemaker. This one has another, second icemaker in the lower freezer with a healthy amount of cube storage. It is very attractive. The soft-touch control system is really cool. The separately controlled drink drawer is heaven for your cold beverages. I like everything about the upper and lower storage and the door storage. No issues and attractive too. The water/ice dispenser works flawlessly.
I would recommend this to a friend!
Written by a customer while visiting www.electrolux.com
Customer Rating
3
Some issues early on
on June 22, 2015
Posted by: annonymous
from usa
This fridge came pre-installed with a new home purchase. It was new at the time. There was an issue with moisture accumulating in the freezer and causing extreme ice formation within the freezer box a few months after purchase. I had to de-ice the entire freezer and when I turned it back on, there was a rattling noise that was extremely annoying and required a repair man to come out and fix the fan or some part of the compressor which had become loose. Now that it's fixed it runs well. Otherwise it's a nice fridge and freezer.
Written by a customer while visiting www.electrolux.com