Customer reviews from www.electrolux.com
Electrolux - 22.6 Cu. Ft. Counter-Depth French Door Refrigerator with Thru-the-Door Ice and Water - Stainless steel
Average customer rating
3.7
(178 Reviews)
Rating breakdown 178 reviews
5 Stars
75
4 Stars
42
3 Stars
24
2 Stars
11
1 Star
26
70%of customers recommend this product.
(
121 out of
173)
Customer Reviews for Electrolux - 22.6 Cu. Ft. Counter-Depth French Door Refrigerator with Thru-the-Door Ice and Water - Stainless steel
Customer Rating
5
very nice refrigerator!
on September 25, 2015
Posted by: jontonio
from Cambridge, MA, United States
I have had this for almost 1 year and it performs very well. Only thing I would change is how quickly the ice shuts off when dispensing from the door- you have to hold your cup there a few seconds extra because it continues dispensing though no longer activating the dispenser
I would recommend this to a friend!
Written by a customer while visiting www.electrolux.com
Customer Rating
1
Electrolux Refrigerator -Freezer Door
on September 28, 2015
Posted by: RDWyatt
from Norton, KS, United States
We have owned ours for several months, Would not recommend at all. The freezer door is a nightmare! We have had it worked on several times, still will not stay shut and the alarm is always going off. We hate to leave home without making sure the door is taped shut. Just about to trade for a different brand.
No, I would not recommend this to a friend.
Written by a customer while visiting www.electrolux.com
Customer Rating
1
on October 1, 2015
Posted by: wildbll eg
from fitzgerald georgia
This is the worst of the worst, ice maker failed from the beginning owes replaced ref, then it failes 2 more times then the control panel now the complete unit has failed so far out of pocket nowi replacing control board and icemaker who knows what else, i replaced all my appliances with electrolux and all of them a cheap made and fil often i would not suggest to anyone that i am even a little satisfied with these products.
No, I would not recommend this to a friend.
Response from www.electrolux.comBy Theresa, Online Outreach Specialist, October 6, 2015
Good Afternoon wildbll eg! Thank you for sharing your experience with us regarding your refrigerator's control panel and ice maker concern. If you have any additional questions or concerns, do not hesitate to contact us directly.
Written by a customer while visiting www.electrolux.com
Customer Rating
5
Fridge of the Century
on October 14, 2015
Posted by: Sher
from Frankfort, IL, United States
I bought this fridge about a month ago and love it. Water filter system is great and I love the drawers that keep things organized.
I would recommend this to a friend!
Written by a customer while visiting www.electrolux.com
Customer Rating
1
Our 3rd refrigerator in 4 years.
on October 14, 2015
Posted by: Mr BBB
from Ohio
Our first one froze everything. Our 2nd one leaked water. On #3, which is a new model. Hope it lasts. Took out extended warranty just in case.
No, I would not recommend this to a friend.
Response from www.electrolux.comBy Derrick , Online Outreach Representative, November 13, 2015
Hello, Mr BBB! We hear your voice and appreciate that you've taken your time to share your important quality and design concerns. Striving to be the best home appliance company in North America, we do value your opinion. Your comments and feedback play a very important role with improving the quality and design of our future products. Thank you for purchasing our Electrolux French Door Refrigerator and your continuing support of the Electrolux brand! –Best Regards, Derrick
Written by a customer while visiting www.electrolux.com
Customer Rating
5
Love all the Features
on October 22, 2015
Posted by: Buzz128
from Orlando, Florida
I bought this about 3 weeks ago, so glad I did, I love the Soft Freeze for Ice Cream, and the Customer Service is fantastic, I had a question and a concern and it was taken care of.
I would recommend this to a friend!
Written by a customer while visiting www.electrolux.com
Customer Rating
3
on October 24, 2015
Posted by: TP No Ice
from Houston, TX, United States
This is a replacement Electrolux refrigerator by Electrolux since the previous ice maker failed and repeated service calls could not fix. I'm glad that Electrolux took ownership and replaced. The replacement refrigerator appears to work better since it has two ice makers and ice making design changed. One note is the left door does not always close to seal. You have to push to make sure it closes.
Response from www.electrolux.comBy Derrick , Online Outreach Representative, November 19, 2015
Hi, TP No Ice! Thank you for your comments. I’m happy to hear our Electrolux Specialists were able to assist with a replacement refrigerator. Also, if your left door is not closing properly, I recommend checking to see if your refrigerator is leveled. Please contact us directly for any further assistance. Thanks for your continue support of the Electrolux Brand. –Best Regards, Derrick
Written by a customer while visiting www.electrolux.com
Customer Rating
1
Did I Buy Lemons?
on November 8, 2015
Posted by: Radley
from Rhode Island, United States
I just took delivery 2 days ago on both this refrigerator and an Electrolux dual fuel oven. Regarding the refrigerator, everything seemed fine; like the space inside, the exterior; glass shelves; freezer space, etc. However, this morning the water dispenser no longer dispenses water and the ice makers did not fill up with very many ice cubes. I followed directions with the ice makers and emptied the first batch of cubes from both containers. Apparently something prevented the 2nd batch of ice cubes from being made as well as the water no longer being dispensed. At this point I don't feel I can recommend this appliance and I am giving it a poor rating. If and when the problem is resolved, I will re evaluate this appliance. I researched this refrigerator before purchasing and I've never purchased any appliance that had issues before this one. I've spent a considerable amount of money on this and the oven which is another issue entirely. I hope everything will be resolved. I did purchase the extended warranties which given the cost of the appliances seems necessary. I also only purchase through a local appliance store who handles the service in-house.
No, I would not recommend this to a friend.
Response from www.electrolux.comBy Anna, Online Outreach Specialist, November 21, 2015
Hi Radley. Thank you for taking the time to express your concerns. I would like to recommend that you ensure the water filter is installed completely and that the water line has not become kinked. If you continue to experience this concern please contact us directly. Kindest Regards, Anna
Written by a customer while visiting www.electrolux.com