Customer reviews from lg.com
LG - 6.9 Cu. Ft. Self-Cleaning Freestanding Double Oven Gas Convection Range - Stainless Steel
Average customer rating
3.5
(28 Reviews)
Rating breakdown 28 reviews
5 Stars
11
4 Stars
4
3 Stars
7
2 Stars
1
1 Star
5
64%of customers recommend this product.
(
16 out of
25)
Customer Reviews for LG - 6.9 Cu. Ft. Self-Cleaning Freestanding Double Oven Gas Convection Range - Stainless Steel
Posted by: Anonymous
from California City, California
Verified Purchase:Yes
[This review was collected as part of a promotion.] Just got this oven a month ago We absolutely love it. It is easy to use has great features. So many great features, like two ovens so you can cook at two different temperatures or make a meal and a dessert at the same time. The cook top is top notch. We really love Our LG oven.
Pros: Style/Design, ease of use, Features/Settings, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
1
Not reliable
on January 20, 2021
Posted by: Chaunce
from Utah
1 and 1/2 year later the convection fan doesn’t work and there is a large flame around fan.
No, I would not recommend this to a friend.
Quality
1
Features
1
Value
2
Response from lg.comBy ^DLI, LGE Social Media, February 4, 2021
We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. We apologize for the inconvenience and frustration caused. ^Daphane
Written by a customer while visiting lg.com
Posted by: Mariodib
Verified Purchase:Yes
Always had issues with igniter now stays on all the time, cooks unevenly burns stuff on the bottom and the back
Quality
1
Features
3
Value
1
Response from lg.comBy JaNika Wiley, Social Media, October 11, 2022
We're sorry to hear that! Send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info and model # and we would be happy to see what we're able to do to assist. Thanks. ^Nikki
Written by a customer while visiting lg.com
Posted by: Disappointedbuyer
from Hattiesburg ms
Verified Purchase:Yes
I had high hopes for this range, but I would return it if I could. The racks are extremely difficult to slide in and out. The burners are to close to the control panel on the back, so pot placement is awkward - same with the center burner.
Quality
2
Features
2
Value
2
Response from lg.comBy Alice Feliz Luna, Social Media, February 9, 2023
We highly appreciate your honest feedback regarding your experience. We’re so sorry that the product did not meet your overall needs. This will be considered for our continuous improvement. Should you need any assistance with your unit, please send us a private message on Facebook or Twitter at @LGUSSupport, or reach us at our customer service line at (800) 243-0000, and we will be happy to accommodate you. ^Jolly
Written by a customer while visiting lg.com