Customer reviews from bose.com
Bose - SoundTouch 300 soundbar - Black
Average customer rating
4.2
(240 Reviews)
Rating breakdown 240 reviews
5 Stars
158
4 Stars
26
3 Stars
15
2 Stars
16
1 Star
25
Customer Reviews for Bose - SoundTouch 300 soundbar - Black
Customer Rating
1
Bad product decision: a single HDMI input
on January 16, 2017
Posted by: lasica
Gender:Male
The system requires the TV set to act as a 'mixer'. So if you, as many of us do, have multiple devices with HDMI outputs, you need to get all wires to a TV set. If your TV set is on your wall, you'll have all these wires hanging out, from various places on your TV. Why, BOSE product managers, why to do this? Instead of having all HDMI cables going neatly within a cabinet from such devices to the BOSE acting as a mixer, and having a single HDMI cable to the TV set. This is such a bad decision, and a show-stopper for me.
Response from bose.comBy Ryan, Bose Service, January 18, 2017
Thank you for sharing your feedback regarding the setup of the system. We hope you are enjoying the world-class audio performance that this system provides in your home.
The design of this system is meant to simplify the home theater setup by taking advantage of your existing connections to the TV. If a system console with multiple inputs is desired, we have other systems that would be a better fit for your needs and encourage you to contact us directly. You can reach us at 1-800-379-2073. We are open from Mon. – Fri., 9 AM – 9 PM EST.
The design of this system is meant to simplify the home theater setup by taking advantage of your existing connections to the TV. If a system console with multiple inputs is desired, we have other systems that would be a better fit for your needs and encourage you to contact us directly. You can reach us at 1-800-379-2073. We are open from Mon. – Fri., 9 AM – 9 PM EST.
Written by a customer while visiting bose.com
Customer Rating
3
Great Sound, but ...
on December 6, 2016
Posted by: Stacy
Gender:Male
Bought this to plug into my new Samsung 4K TV. Instructions say to use the HDMI ARC connection, too bad it doesn't work. My TV thinks this is an input device on HDMI 4. Messed around with it for several hours before I gave up and plugged in the optical cable. It sounds great but I wish I could use the HDMI ARC. Also, I wish the remote would turn on the sound bar, TV and cable box with a single press of the power button instead of turning on each item separately.
Written by a customer while visiting bose.com
Customer Rating
5
Awesome system
on March 12, 2017
Posted by: Rodney b
Gender:Male
Just bought the soundbar 300 and the bass system, both together make the best you can get ! Great job BOSE !!
Written by a customer while visiting bose.com
Customer Rating
1
Horrible
on March 10, 2017
Posted by: DavidM1701
Gender:Male
Bought the soundbar a week ago. Ran Adaptiq etc. Connected the subwoofer. Dared to try and run the subwoofer remotely. Dared to try using the ARC HDMI connection. Every element of every bad review I've read on this product occurred simultaneously after attempting the wireless setup. Given the fact that I've been buying Bose products since the 90s and am usually the one who sets up my friends' relatives' systems, pretty sure it isn't user error. Running digital optical cable until I return this nightmare product for something that works.
Written by a customer while visiting bose.com
Customer Rating
2
One HDMI?!?!?!?!
on September 2, 2017
Posted by: arizonacustomer
Gender:Male
I'm generally a big Bose fan, I've been using their products for years, but they keep on making silly decisions which tells me there is a disconnect between product research (what customers want) and the final product. Enough of the touting sound quality, now its time to refine and think about what make a product more usable. Putting one HDMI in this solution makes it inconvenient to use it in my other rooms where I need to provide a switching element. Please think more about about adding inputs, some of my rooms have many devices and I would like to simplify the amount of devices I need to provide output to my TV.
Written by a customer while visiting bose.com
Customer Rating
1
Do Not Buy One!
on December 30, 2017
Posted by: Favorite
Gender:Male
I own many Bose products and the sound quality is fantastic. Computer speakers, band P.A. speakers and home audio speakers. I have them all and I love them. But Bose is CLUELESS when to comes to wireless technology. The App doesn't work, or the speakers won't connect to the network, or the App won't find the speakers. You name it, the problem is there. When they work, they sound great. But my idea is that you should be able to reliably listen to music when you want. If that's your goal, skip these.
Response from bose.comBy Tony_g, bose support, January 5, 2018
Hi, Thanks for sharing your experience with the SoundTouch 300 soundbar. We see that you're a frequent Bose customer and we would love to keep you in the Bose family. We would suggest that you reach out to customer support. Here is a link you can use. http://bose.life/2qwENj4 . Click on your country, scroll down to "Contact Us"
Written by a customer while visiting bose.com
Customer Rating
5
Love the Soundbar and wireless subwoofer!
on October 24, 2016
Posted by: Gary935
Gender:Male
I ended up buying the Soundbar and wireless subwoofer for my man cave. I have to say the subwoofer makes the system. You really feel the bass during movies and music with no distortion. I am amazed at what Bose has been able to do.
Highly recommended!
Written by a customer while visiting bose.com
Customer Rating
2
Needs work
on February 24, 2017
Posted by: justvantastic
I received the SoundTouch 300 Soundbar as a Christmas present and was super excited. When it works, the sounds is great. Unfortunately, it only works about every third time I turn it on. The app can't find it half the time, and I end up spending 30 minutes troubleshooting and trying to reconnect. It is a major pain. This is not what I expect from Bose (I've had Wave Music systems for at least 12 years). I cringe at the thought of my brother asking me how I'm enjoying his gift!
Response from bose.comBy Ryan, Bose Service, February 28, 2017
Thank you for sharing your experience with the system. That is a wonderful gift from your brother. We are glad that you like the sound quality and we'd like to see you enjoy it with the consistency that we expect for our customers. Please give us a call when you are home with the system and we'll be happy to take a closer look with you. You'll be glad that you did. You can reach us at 1-800-379-2073. We are open from Mon. – Fri., 9 AM – 9 PM EST.
Written by a customer while visiting bose.com