Customer reviews from bose.com
Bose - SoundTouch 300 soundbar - Black
Average customer rating
4.2
(240 Reviews)
Rating breakdown 240 reviews
5 Stars
158
4 Stars
26
3 Stars
15
2 Stars
16
1 Star
25
Customer Reviews for Bose - SoundTouch 300 soundbar - Black
Customer Rating
4
Pretty impressed
on April 1, 2018
Posted by: Chris25
Gender:Male
I bought the soundbar a week ago and it looks phenomenal!! 6 hrs later I was back at the store to purchase the sub.... Soundbar alone sounds “ok” but lacks in those low frequency sounds it really needs the sub to compliment the set up. Unboxing and set up was pretty straightforward. However, if you don’t have dont have a simple WiFi setup, good luck. Design is flawless!! Only trouble I’m having is when sound bar is connected to tv in the middle of what I’m watching it will randomly switch and start playing an ESPN radio station that I’ve played once from the connected app during set up??? (Que twilight zone theme)
Written by a customer while visiting bose.com
Customer Rating
5
Sound off the hook!!!
on November 13, 2018
Posted by: Bzzindatrap
Gender:Female
Length of ownership:1 year or longer
[This review was collected as part of a promotion.] With the the Bose Acoustimass it like I am at the movies! I think my Neighbors hate me now!
Written by a customer while visiting bose.com
Customer Rating
2
Works great SOMETIMES
on November 16, 2018
Posted by: JD
Gender:Male
Length of ownership:3 months
When I connect my SoundTouch bar 300 to my appletv via Bluetooth it interrupts my WiFi and stops my content that I’m streaming (Hulu or Netflix). I basically can’t use it with my AppleTv which is the whole reason why I bought it. Pretty disappointing, I expected more from Bose.
Response from bose.comBy Mohsin_S, Bose Support, November 19, 2018
Hi JD,
Thanks for taking the time to share your experience of the Soundtouch 300. We are sorry to hear about the difficulty you're having. Selecting a different source will disconnect from the previous source and stop audio that was currently streaming at the time.
We definitely want you to enjoy your soundbar to its fullest potential. Here's a link to a similar conversation going on our Community that might help you get some ideas: https://bose.life/2QQwVWR
If you continue to have any trouble, please feel free to post on the SoundTouch section for additional assistance.
Thank you again.
Thanks for taking the time to share your experience of the Soundtouch 300. We are sorry to hear about the difficulty you're having. Selecting a different source will disconnect from the previous source and stop audio that was currently streaming at the time.
We definitely want you to enjoy your soundbar to its fullest potential. Here's a link to a similar conversation going on our Community that might help you get some ideas: https://bose.life/2QQwVWR
If you continue to have any trouble, please feel free to post on the SoundTouch section for additional assistance.
Thank you again.
Written by a customer while visiting bose.com
Customer Rating
2
Avoid This Soundbar
on March 21, 2020
Posted by: Fred
Gender:Male
Length of ownership:1 year or longer
Have had the entire system for 3 years. Software bugs, poor connectivity, awful interface.
Bose does not make the leading products it once did, it’s a dinosaur now. Sad.
Written by a customer while visiting bose.com
Customer Rating
5
Big fan
on March 14, 2017
Posted by: matracy68
Gender:Male
I just purchased the Bose SoundTouch 300 and Acoustimass 300 this weekend to upgrade my home theater system. Up front, I will tell you that I am very happy with the sound quality of both items when they are paired. I am a Bose fan and have been for years owning numerous Bose products. Set up was fairly straightforward. I have an older Samsung LED TV and was upgrading from one of those all in one Samsung home theater units with a built-in Blu-Ray player. I don’t use DVD anymore. I have Apple TV for my movies and streaming from my Apple products as needed. My original concern was the lack of inputs on the back of the sound bar itself. Basically, you have one HDMI connection and one optical digital connection and that is it. I ran my Direct TV connection to the back of my TV with HDMI and the same for the Apple TV and then used the optical digital connection output from the TV to the sound bar.
Calibrating the system was pretty simple. You plug in the headphone looking thing (ADAPTiQ headset) and follow the commands once you press the right buttons on the included universal remote. Speaking of the remote, it is said to be universal but I could not get my TV to work or my Direct TV box to work so I went back to my trusty Logitech Harmony One which works like a champ. Zero issues there.
Pairing the Acoustimass 300 was pretty easy, again, you do what the simple instructions tell you to do and that is it. What the instructions do not tell you is how to turn up the volume on the subwoofer. I had to call Bose to get that information.
My current set-up is the sound bar and subwoofer and to me, it sounds amazing. I did increase the subwoofer volume two settings just because I wanted to see what it would do and I am impressed. We watched the TV show The Voice last night and the musical performances sounded great to me. Especially with that thumping base.
Bose has an application for the iPhone and Android devices but (to me) is not that great. First of all, the sound bar has the ability to play music (once set up) straight from the application using services like Spotify. Pretty cool if you use them but I have playlists on my iPhone that I would prefer to play. You can do this but you have to go through the app on your phone to do this. That isn’t a big deal but what is a big deal when I want to go back and watch TV, I have to get the SoundTouch remote and physically press the TV button to change the output on the sound bar. That is a bit of a pain to do. My solution for that is to just use my Apple TV since that is using the TV output anyway. One less reason to use the remote. If Bose would include the ability to change the output or do the output automatically, that would be a huge gain for people like myself that are not using the remote. It seems like an extra step anyway. The sound bar has NFC in it but I didn’t see any instructions on how to make this work so I will have to take Bose’s word that it works.
One more mention about the application is that if you have the Virtually Invisible 300 rear speakers, a new update to the sound bar and application allow you to change the volume of these rear speakers. That is pretty cool since the initial reports I have read said that the volume was low on these units. Since this upgrade has come out, I am now planning to add these rear channel speakers to my system. What the application will not allow you to do is change the volume/output of the subwoofer which is odd to me. The only way to change the output of the subwoofer is using the universal remote which again, I am not using. In a perfect world, the iPhone app would take care of everything for me where I could control output of the sound bar and adjust the subwoofer.
I mentioned above that I called Bose for information on the Acoustimass 300. I had read on another site that the pair light on the far right of the lights was supposed to be lit when the unit was paired. Bose informed me that these lights would turn on when the unit was turned on to pair the units and then go away. It would be nice if there was documentation on what the lights mean because they turn different colors, flash, and stay on depending on what you are doing. When the pair light goes off, the Acoustimass 300 is paired if the light on the bottom of the subwoofer is white and not flashing. Who knew?
The bottom line here is this. Would I recommend this sound bar? Absolutely. I love everything about it. My system sounds great and looks great too. I plan to add the rear channel speakers soon since I can adjust the volume for these units now using the iPhone app. I wish the iPhone application would allow me to change the output of the sound or the unit would automatically change depending on what it was receiving. I also wish that I could change the volume of the subwoofer through the application like you can the rear channel speakers. These are minor things and I have work arounds for them both.
I hope that this review helps you with your decision to either purchase or not purchase the Bose SoundTouch 300 and its components.
Written by a customer while visiting bose.com
Customer Rating
5
Arlene434
on October 12, 2017
Posted by: LenaNY
Gender:Female
This is my first time buying Bose. I have been admiring Bose for many years, just never broke down and purchased it. While I was in the store shopping (for a new surround sound system) and testing the sound quality on SoundTouch and heard the sound that came out of the SoundTouch 300 I was blown away. But the price scared me away. I purchased another system but was disappointed and found myself a few weeks later buying the sound bar, subwoofer the two small surround sound speakers and speaker stands from Bose. Here it is day two having this system and I have no regrets and it’s worth every penny. All my other devices was connected to my tv so the sound comes though the sound bar subwoofer and the two surround speakers. All works great. I should have done this to begin with. But I finally learn my lesson. I tell all to invest in this product if you love quality. My movies and music sound awesome. It’s like fine wine and a good meal. Thanks Bose. I’m a believer and a customer for life!
Written by a customer while visiting bose.com
Customer Rating
5
Sonos who?
on January 7, 2017
Posted by: Ski1963
Gender:Male
After 90 days of research auditions and hesitation I pulled the trigger. The sound touch 300 Sub and invisible surround speakers as a set are unbeatable. Music, movies, tv, sports, gaming all were covered 100%. To stream all and have no wires all over my house makes my wife very happy. My past sound system also Bose was the acustimass 15 setup with all that was needed to process surround sounds. This system is worth every penny. No regrets except missing 90 days of enjoyment from it. I've always been a Bose fan and will be for life. Do not waste time shopping just do it!
Written by a customer while visiting bose.com
Customer Rating
5
Great speakers
on January 15, 2017
Posted by: alvarez1210
Gender:Male
I love the sound quality of the soundbar and I'm berry happy and satisfy with the design love it and yes I'll recomend to all my family and friends to buy it...
Written by a customer while visiting bose.com