Customer reviews from frigidaire.com
Frigidaire Professional - 30 inches - Externally Vented - Under cabinet Range Hood - Stainless Steel
Average customer rating
3.3 out of 5
3.3
(28 Reviews)
Open Ratings Snapshot
Rating breakdown 28 reviews
5 Stars
9
4 Stars
7
3 Stars
2
2 Stars
2
1 Star
8
86%of customers recommend this product. 
(
6 out of 7
)
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Customer Reviews for Frigidaire Professional - 30 inches - Externally Vented - Under cabinet Range Hood - Stainless Steel
Customer Rating
4 out of 5
4
Professional looking Hood
on February 4, 2023
Posted by: John123454321
[This review was collected as part of a promotion.] Professional looking and easy to clean. Lights are very blue/white (over 5000 kelvin), an option to change color would be nice to match the rest of my lighting (2700 kelvin). The Controls hide away adding to the sleek appearance. However while the rest of the unit is stainless - the controls have a very cheap plastic look and feel. Blower runs very strong and quiet, however the exhaust flap is extremely noisy / rattles a lot. With a few changes this could be a 5 star unit.
Written by a customer while visiting frigidaire.com
Customer Rating
2 out of 5
2
Faulty Range Hood
on January 8, 2025
Posted by: BillFF
Our range hood unit is 2+ years old. We bought it to match the other 5 Frigidaire Professional Appliances (Refrigerator, Dish washer, Gas range, electric wall oven, microwave) The range hood lights all stopped working last fall. The fan works but not the lights. Looking for some guidance to correct this situation, which appears to be a common failure for Frigidaire! Very disappointing.
Response from frigidaire.comBy Christian, Online Outreach Specialist, January 10, 2025
Thank you for taking the time to write a review for us. We pride ourselves on our high-quality standards and regret that our product has not lived up to your expectations, and we understand your disappointment. Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.

Best regards, 

Christian 
Written by a customer while visiting frigidaire.com
Customer Rating
5 out of 5
5
Great Gas Range Buddy
on January 22, 2025
Posted by: whatsinthebox
[This review was collected as part of a promotion.] The unit looks fantastic and performs well! It was relatively easy to install, and the lights work perfectly! (I read a lot of "dim lighting" reviews; however, there are three settings, and my wife and I actually prefer the middle one.)
Written by a customer while visiting frigidaire.com
Customer Rating
2 out of 5
2
Poor performance for the price
on March 2, 2025
Posted by: EH0917
[This review was collected as part of a promotion.] There is air leak both side of cabinet, lighting is nowhere near bright enough and very loud, doesn' seem to move air well as it leaks out both side.
Response from frigidaire.comBy Sam, Online Outreach Specialist, March 3, 2025
Hello

Thank you for sharing your feedback. We’re sorry to hear that your range hood isn’t meeting your expectations. Proper ventilation is essential, and we understand how frustrating air leaks, noise levels, and lighting concerns can be.

To improve performance, we recommend checking the installation to ensure a proper seal and verifying that the unit is set to the correct venting mode.If you need further assistance or have additional concerns, please do not hesitate to contact us via live chat at www.frigidaire.com, or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can.

Kind Regards,
Sam
Written by a customer while visiting frigidaire.com
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