Customer reviews from frigidaire.com
Frigidaire Professional - 30 inches - Externally Vented - Under cabinet Range Hood - Stainless Steel
Average customer rating
3.4
(30 Reviews)
Rating breakdown 30 reviews
5 Stars
11
4 Stars
7
3 Stars
2
2 Stars
2
1 Star
8
86%of customers recommend this product.
(
6 out of
7)
Customer Reviews for Frigidaire Professional - 30 inches - Externally Vented - Under cabinet Range Hood - Stainless Steel
Customer Rating
5
on March 8, 2026
Posted by: BrendaC
[This review was collected as part of a promotion.] I love this nes range hood. It is sleek, flat on the bottom whi h makes everything accessible and easy to clean. The fan is a.little louder than my old one was, but ok. The package arrived safely(extremely well packed) and on time. The only problem we had was removing the knockout, the vent access. It took over an hour, watching unhelpful videos, and several tools to remove it. It certainly served its function of being secure!
Response from frigidaire.comBy Reed, Online Outreach Specialist, March 10, 2026
Hi BrendaC, thank you for sharing your feedback! We’re glad to hear that you’re enjoying your new range hood and appreciate its sleek design, easy-to-clean flat bottom, and secure packaging upon delivery. We also appreciate you mentioning your installation experience, as feedback like this helps us continue improving our products and instructions. If you ever have questions or need assistance, please feel free to reach out through Live Chat at Frigidaire.com or call 1-800-374-4432, Monday – Friday, 8:30 AM – 8 PM ET. Our team will be happy to help.
— Reed
— Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5
Range with griddle
on September 10, 2025
Posted by: Moonerj
[This review was collected as part of a promotion.] Love it! The backlit knobs are a great feature.
Written by a customer while visiting frigidaire.com
Customer Rating
2
Poor performance for the price
on March 2, 2025
Posted by: EH0917
[This review was collected as part of a promotion.] There is air leak both side of cabinet, lighting is nowhere near bright enough and very loud, doesn' seem to move air well as it leaks out both side.
Response from frigidaire.comBy Sam, Online Outreach Specialist, March 3, 2025
Hello
Thank you for sharing your feedback. We’re sorry to hear that your range hood isn’t meeting your expectations. Proper ventilation is essential, and we understand how frustrating air leaks, noise levels, and lighting concerns can be.
To improve performance, we recommend checking the installation to ensure a proper seal and verifying that the unit is set to the correct venting mode.If you need further assistance or have additional concerns, please do not hesitate to contact us via live chat at www.frigidaire.com, or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can.
Kind Regards,
Sam
Thank you for sharing your feedback. We’re sorry to hear that your range hood isn’t meeting your expectations. Proper ventilation is essential, and we understand how frustrating air leaks, noise levels, and lighting concerns can be.
To improve performance, we recommend checking the installation to ensure a proper seal and verifying that the unit is set to the correct venting mode.If you need further assistance or have additional concerns, please do not hesitate to contact us via live chat at www.frigidaire.com, or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can.
Kind Regards,
Sam
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great Gas Range Buddy
on January 22, 2025
Posted by: whatsinthebox
[This review was collected as part of a promotion.] The unit looks fantastic and performs well! It was relatively easy to install, and the lights work perfectly! (I read a lot of "dim lighting" reviews; however, there are three settings, and my wife and I actually prefer the middle one.)
Written by a customer while visiting frigidaire.com
Customer Rating
2
Faulty Range Hood
on January 8, 2025
Posted by: BillFF
Our range hood unit is 2+ years old. We bought it to match the other 5 Frigidaire Professional Appliances (Refrigerator, Dish washer, Gas range, electric wall oven, microwave) The range hood lights all stopped working last fall. The fan works but not the lights. Looking for some guidance to correct this situation, which appears to be a common failure for Frigidaire! Very disappointing.
Response from frigidaire.comBy Christian, Online Outreach Specialist, January 10, 2025
Thank you for taking the time to write a review for us. We pride ourselves on our high-quality standards and regret that our product has not lived up to your expectations, and we understand your disappointment. Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best regards,
Christian
Best regards,
Christian
Written by a customer while visiting frigidaire.com
Customer Rating
1
Faulty lights
on April 17, 2024
Posted by: Newhouse2
[This review was collected as part of a promotion.] I recently moved into a new home that came equipped with Frigidaire appliances, including the range hood. While initially satisfied with the overall performance of the appliances, my experience with the range hood lights has been extremely disappointing.
Within just 15 months of regular, minimal usage (1-2 times a month), all four lights on the range hood completely stopped working. It's frustrating to encounter such a malfunction in such a short timeframe, especially considering the infrequent use of the lights.
What's even more disappointing is the apparent lack of support from Frigidaire regarding this issue. After reading through various reviews, it seems that this problem is not an isolated incident but rather a common flaw in the design of the range hood.
While the fan still functions properly, the non-operational lights significantly detract from the functionality and aesthetics of the appliance.
Overall, my experience with Frigidaire's range hood lights has been subpar, leaving me questioning the reliability and durability of their products. I would caution others considering Frigidaire appliances to be wary of potential issues like this and to thoroughly research alternative options before making a purchase.
Response from frigidaire.comBy Owen, Online Outreach Specialist, April 19, 2024
Hello Newhouse2,
Thank you for taking time to provide us your review and experience! and Thank you for bringing this up to our attention! We understand the unfavorable reviews you have seen regarding our appliances. We do read reviews on our appliances and take every inquiry very seriously and handle each concern on a case-by-case basis. We're sorry to hear you feel this way, we strive to ensure we provide the best experience possible for our consumers. We would adore the chance to see how we can contribute to the resolution of this issue. To discuss this further. Please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Thank you for taking time to provide us your review and experience! and Thank you for bringing this up to our attention! We understand the unfavorable reviews you have seen regarding our appliances. We do read reviews on our appliances and take every inquiry very seriously and handle each concern on a case-by-case basis. We're sorry to hear you feel this way, we strive to ensure we provide the best experience possible for our consumers. We would adore the chance to see how we can contribute to the resolution of this issue. To discuss this further. Please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Written by a customer while visiting frigidaire.com
Customer Rating
4
Professional looking Hood
on February 4, 2023
Posted by: John123454321
[This review was collected as part of a promotion.] Professional looking and easy to clean. Lights are very blue/white (over 5000 kelvin), an option to change color would be nice to match the rest of my lighting (2700 kelvin). The Controls hide away adding to the sleek appearance. However while the rest of the unit is stainless - the controls have a very cheap plastic look and feel. Blower runs very strong and quiet, however the exhaust flap is extremely noisy / rattles a lot. With a few changes this could be a 5 star unit.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Frigidaire Professional 30'' Under Cabinet Range Hood
on January 11, 2023
Posted by: nirubs
[This review was collected as part of a promotion.] Great addition to our kitchen appliances as it makes things better than the regular microwave oven when it comes to the air exhaust and light fixtures underneath is really useful with the regulator knobs.
Written by a customer while visiting frigidaire.com