Customer reviews from frigidaire.com
Frigidaire Professional - 30 inches - Externally Vented - Under cabinet Range Hood - Stainless Steel
Average customer rating
3.4
(30 Reviews)
Rating breakdown 30 reviews
5 Stars
11
4 Stars
7
3 Stars
2
2 Stars
2
1 Star
8
86%of customers recommend this product.
(
6 out of
7)
Customer Reviews for Frigidaire Professional - 30 inches - Externally Vented - Under cabinet Range Hood - Stainless Steel
Customer Rating
4
Good
on September 8, 2020
Posted by: srt5
[This review was collected as part of a promotion.] We like it. its been a month now and so far no issues.
Written by a customer while visiting frigidaire.com
Customer Rating
4
A little bit noisy
on September 7, 2020
Posted by: Jayson B
[This review was collected as part of a promotion.] Good product only thing didn’t get 5 star it’s because a bit of noisy.
Written by a customer while visiting frigidaire.com
Customer Rating
1
Came with the new house
on August 25, 2020
Posted by: Tutee
[This review was collected as part of a promotion.] All our Electrolux appliances came with our new house, the hood lighting makes me feel like I have Cataracts..It’s getting worse and the food doesn’t look appetizing in this ugly lighting .. I wish there was the option to change it .. I don’t even have a book to check how to change them. Don’t know who designed this hood but they definitely weren’t cooks .. sorry Electrolux this isn’t worth it .. stick to vacuum’s
Response from frigidaire.comBy Hailea, Online Outreach Specialist, September 28, 2020
Hello, Toni Italian. Thank you so much for leaving such detailed feedback! I’m sorry to hear about lighting on your range, and we would love to hear more about this! When you get a moment, join us at our Customer Support line at 1-800-374-4432 Monday through Friday between 8:30 am until 8:00 pm EST or via our Live Chat support on the website. We’ll be happy to see what’s going on! – Hailea
Written by a customer while visiting frigidaire.com
Customer Rating
1
New vent hood
on April 15, 2020
Posted by: jmp4820
[This review was collected as part of a promotion.] Very Noisy!! Also sometimes it breaks the circuit breaker when using it.
Response from frigidaire.comBy Ashton, Online Outreach Specialist, April 20, 2020
Hi, Jmp4820!
Thank you for sharing your experience! We're sorry to hear that the range hood is having power issues! It is normal for it to make some noise as it runs due to the high RPM fan. Please ensure it has a solid connection to a 120 volt dedicated circuit with a 15-amp breaker. If the issues continue, please reach out to us by Live Chat on Frigidaire.com or by phone at 800-374-4432 Monday through Friday, 8:30am to 8:00pm EST so we can help!
Best,
Ashton
Thank you for sharing your experience! We're sorry to hear that the range hood is having power issues! It is normal for it to make some noise as it runs due to the high RPM fan. Please ensure it has a solid connection to a 120 volt dedicated circuit with a 15-amp breaker. If the issues continue, please reach out to us by Live Chat on Frigidaire.com or by phone at 800-374-4432 Monday through Friday, 8:30am to 8:00pm EST so we can help!
Best,
Ashton
Written by a customer while visiting frigidaire.com
Customer Rating
4
Great features
on January 3, 2020
Posted by: Antwan89
[This review was collected as part of a promotion.] This came with our new home purchase. Am very pleased with the operation and features.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great hood!
on September 25, 2019
Posted by: abhi86
[This review was collected as part of a promotion.] I bought this with my new house and I am very pleased with the overall functionality and quality of this hood. The lights are great and the exhaust fan 3 speed control is great for a variety of cooking options that involve spices. (I am Indian and a simple over the range exhaust that comes with the microwave is not enough). Great product.
Written by a customer while visiting frigidaire.com
Customer Rating
1
DON’T do it !!
on September 16, 2019
Posted by: Steve Douglas
[This review was collected as part of a promotion.] It sounds like a freight train on level 3 (high), a motorcycle on level 2 ( med) and average on level 1. Forget cooking and having a conversation also the lighting is by far the worst of any I’ve had. Dim bluish bulbs that make everything look odd from the food to the backsplash and I can’t find a way to change them. If this series of appliances didn’t come with this new construction home I never would have picked them. Wouldn’t let me add a photo
Response from frigidaire.comBy Ciara, Online Outreach Specialist , September 18, 2019
Hi, Steve! We appreciate you taking the time out to share your feedback with us. We understand that the sounds coming from your ventilation hood can be a little clamorous. Please know that our design and engineer teams are constantly monitoring our brand pages for feedback and experiences, such as yours, for future reference.
If the sounds you are hearing becomes unbearable or you have any questions, feel free to reach out to us at 1-800-374-4432 Monday-Friday, 8:30am-8pm EST or socialcare@frigidaire.com at your convenience.
Kindly,
Ciara
If the sounds you are hearing becomes unbearable or you have any questions, feel free to reach out to us at 1-800-374-4432 Monday-Friday, 8:30am-8pm EST or socialcare@frigidaire.com at your convenience.
Kindly,
Ciara
Written by a customer while visiting frigidaire.com
Customer Rating
4
Lights and other button are hidden
on September 11, 2018
Posted by: Pilar2103
from New Jersey
[This review was collected as part of a promotion.] I think a good feature overall it addson to the seamless look
I would recommend this to a friend!
Response from frigidaire.comBy Alexis, Online Outreach Specialist, October 10, 2018
Hello, Pilar2103. Glad to hear that we could help complete the overall design of your kitchen. Should you ever need assistance, feel free to contact us at 888. 203.1389. Our Customer Care Team is available Monday through Friday from 8am-8pm EST and Saturday from 9am-6pm EST. -Alexis
Written by a customer while visiting frigidaire.com