Customer reviews from frigidaire.com
Frigidaire Professional - 36 inches - Externally Vented - Under cabinet Range Hood - Stainless Steel
Average customer rating
3.9
(52 Reviews)
Rating breakdown 52 reviews
5 Stars
28
4 Stars
10
3 Stars
4
2 Stars
3
1 Star
7
73%of customers recommend this product.
(
8 out of
11)
Customer Reviews for Frigidaire Professional - 36 inches - Externally Vented - Under cabinet Range Hood - Stainless Steel
Customer Rating
2
fan switch
on October 31, 2021
Posted by: LarryBB
[This review was collected as part of a promotion.] Whenever we turn on the ventilator fan, it blows the circuit breaker. Light switch is fine, just the fan switch
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great features and very good quality
on July 14, 2021
Posted by: Asi678
[This review was collected as part of a promotion.] It has been almost two months since I started using this and my experience so far is awesome.
Written by a customer while visiting frigidaire.com
Customer Rating
5
excellent hood
on June 21, 2021
Posted by: Mayurv
[This review was collected as part of a promotion.] excellent looking, style and sucks air out. love the push button knob for fan and light.
Written by a customer while visiting frigidaire.com
Customer Rating
2
Runs loud. Can’t use with guest present.
on May 7, 2021
Posted by: Disappointed1029
[This review was collected as part of a promotion.] The vent is sooo loud that I called fir service. They were able to baffle the noise slightly but it’s still louder than any vent I’ve ever had and this is our eighth home. Disappointed in new appliance.
Response from frigidaire.comBy Ashton, Online Outreach Specialist, May 18, 2021
Hi, Disappointed1029!
Thank you for sharing your experience. We're sorry to hear the noise level in the range hood has become bothersome! It is a powerful fan and is expected to make some noise as it runs; the low fan speed should be quieter than the rest. If you have continued concerns or any questions about your appliance, please feel free to reach back out to us for help.
Best,
Ashton
Thank you for sharing your experience. We're sorry to hear the noise level in the range hood has become bothersome! It is a powerful fan and is expected to make some noise as it runs; the low fan speed should be quieter than the rest. If you have continued concerns or any questions about your appliance, please feel free to reach back out to us for help.
Best,
Ashton
Written by a customer while visiting frigidaire.com
Customer Rating
5
One of the most amazing hoods I’ve ever seen!!!
on April 14, 2021
Posted by: AF89
[This review was collected as part of a promotion.] The built in button options give a modern vibe. The LED blue lights can give a great ambiance and mood. I also like the fact that you can select which lights to turn on ( the front/back row/ all). The vents are also super easy to clean. Hands down the best hood I’ve ever seen!
Written by a customer while visiting frigidaire.com
Customer Rating
1
The worst! Do not buy
on February 25, 2021
Posted by: JMB65
[This review was collected as part of a promotion.] Worst unit ever. First unit repaired five times to no avail, for dim lights. Finally got an entire new unit and lights were bright on day 1 then dimmed to the old level of lumens over a month. I do t know what to do since the design is defective and repair would be useless.
Response from frigidaire.comBy Ciara, Online Outreach Specialist , March 2, 2021
Thank you for taking the time out to share your experience with us, JMB65!
We apologize that you are still currently experiencing any issues with your range hood and we would like to gain a little more insight to ensure it’s performing as designed.
So that we can do so, please chat with us by going to www.frigidaire.com or call us at 1-800-374-4432 Monday-Friday 8:30 am-8 pm EST.
We look forward to speaking with you!
Best Regards,
Ciara
We apologize that you are still currently experiencing any issues with your range hood and we would like to gain a little more insight to ensure it’s performing as designed.
So that we can do so, please chat with us by going to www.frigidaire.com or call us at 1-800-374-4432 Monday-Friday 8:30 am-8 pm EST.
We look forward to speaking with you!
Best Regards,
Ciara
Written by a customer while visiting frigidaire.com
Customer Rating
1
Horribly Dim LED lights
on February 25, 2021
Posted by: TomG3
[This review was collected as part of a promotion.] Lennar Homes installed these range hoods in most of the homes in my neighborhood and many, including mine have extremely dim lights. The Electrolux service technician says that there is NOTHING that can be done to brighten them. They are so dim that they are only good for a night light. No option for a bulb upgrade as these bulbs are unique to this application. The technician completely agreed that the lights are too dim but too bad, so sad for us.
Response from frigidaire.comBy Ciara, Online Outreach Specialist , March 4, 2021
Hi TomG3!
We certainly appreciate you taking the time out to provide your feedback about the lighting on your range hood.
One of our highest goals is customer satisfaction and your feedback will help with continuous improvement in the future.
Should you need any assistance in the future or have any questions, feel free to contact us at 1-800-374-4432 Monday-Friday 8:30 am - 8 pm EST, and we will be happy to assist.
Kindly,
Ciara
We certainly appreciate you taking the time out to provide your feedback about the lighting on your range hood.
One of our highest goals is customer satisfaction and your feedback will help with continuous improvement in the future.
Should you need any assistance in the future or have any questions, feel free to contact us at 1-800-374-4432 Monday-Friday 8:30 am - 8 pm EST, and we will be happy to assist.
Kindly,
Ciara
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great vent
on January 27, 2021
Posted by: kc2387
[This review was collected as part of a promotion.] This vent Works great, and helps pulls all steam out.
Written by a customer while visiting frigidaire.com