Customer reviews from lg.com
LG - STUDIO 23.5 Cu. Ft. French InstaView Door-in-Door Counter-Depth Smart Wi-Fi Refrigerator - Black Stainless Steel
Average customer rating
3.3
(76 Reviews)
Rating breakdown 76 reviews
5 Stars
23
4 Stars
16
3 Stars
11
2 Stars
12
1 Star
14
60%of customers recommend this product.
(
34 out of
57)
Customer Reviews for LG - STUDIO 23.5 Cu. Ft. French InstaView Door-in-Door Counter-Depth Smart Wi-Fi Refrigerator - Black Stainless Steel
Posted by: Yallappa
Verified Purchase:Yes
I bought reprigrrator. 4 years back. Compressor gone. They came and fixed.
Written by a customer while visiting lg.com
Posted by: junyor757
Verified Purchase:Yes
HORRIBLE FRIDGE! COSTLY REPAIRS!
The compressor went out just after 5 years. There is even a class action lawsuit because LG fridge compressors keep going out on everyone all over the world who has bought one.
The right door, where you knock 2 times to turn the light off and on now just comes on and goes off all the time without knocking on the door.
The compressor went out just after 5 years. There is even a class action lawsuit because LG fridge compressors keep going out on everyone all over the world who has bought one.
The right door, where you knock 2 times to turn the light off and on now just comes on and goes off all the time without knocking on the door.
Quality
1
Features
1
Value
1
Response from lg.comBy true, LG Digital Care Team, May 14, 2024
Hi there! This truly isn't the experience we'd strive for! Let's restore the features and functionality in your fridge! Please send us a private message on social media (@LGUSSupport) with your phone, model, & serial numbers. We're here to help! ^Chris
Written by a customer while visiting lg.com
Customer Rating
1
Lg
on October 16, 2024
Posted by: Naile
[This review was collected as part of a promotion.] It doesn’t good it’s always gonna be very bad idont
Response from lg.comBy true, LG Digital Care Team, October 18, 2024
Hey Naile! Thanks for sharing your thoughts and experience with your LG fridge. We're all about providing product solutions that complement your daily lifestyle, and we'd love to improve your experience once we have more information. Please get in touch with us on social media @LGUSSupport with your model number. We're here to help! *Joseph
Written by a customer while visiting lg.com
Customer Rating
2
Not real happy
on January 29, 2025
Posted by: JillR
[This review was collected as part of a promotion.] I bought a package at a great deal for my new kitchen in 2019. They are beautiful but 2 of the 4 are not working. It’s too expensive to have LG come out and look at my fridge to see if it’s the motor under warranty for 10 yrs. Don’t understand that. It won’t cool but “code” says nothings wrong with it. Not real happy with LG right now. Only doing this for sweepstakes entry. Thank you.
Response from lg.comBy Josh, LG Digital Care Team, January 31, 2025
Hey there Jill! Let's take another look at what's happening with your LG refrigerator so we can get it back up and running as soon as possible. Please send us a private message on social media at @LGUSSupport with your contact details, model number, and details about what's happening with your fridge, and we'll be ready to get to the bottom of this with you! *Josh
Written by a customer while visiting lg.com