Customer reviews from defender-usa.com
HD Series 8-Channel Wired 1080p 1TB Digital Video Recorder
Average customer rating
4.7
(40 Reviews)
Rating breakdown 40 reviews
5 Stars
30
4 Stars
8
3 Stars
2
2 Stars
0
1 Star
0
97%of customers recommend this product.
(
38 out of
39)
Customer Reviews for HD Series 8-Channel Wired 1080p 1TB Digital Video Recorder
Customer Rating
4
HD1T8
on February 21, 2018
Posted by: danielxyz
from ohio
Gender:Male
Length of ownership:1 month
I have had this dvr for about a month. It is easy to setup.
I would recommend this to a friend!
Written by a customer while visiting defender-usa.com
Customer Rating
5
EASY to install
on March 7, 2018
Posted by: EricSchoot
from New Jersey
Gender:Male
Length of ownership:1 month
The whole system isn’t very user friendly. Easy to install. Simple to use.
I would recommend this to a friend!
Written by a customer while visiting defender-usa.com
Customer Rating
5
GOOD CLARITY
on March 15, 2018
Posted by: Frankiela
from copiague, new york
Gender:Male
Length of ownership:1 month
The new Defender HD 1080p has more options than the older one and the representative Suzanne Krause was very patient in explaining how to set it up and helped me setting up my iphone to monitor the cameras. I would recommend this product.
I would recommend this to a friend!
Written by a customer while visiting defender-usa.com
Customer Rating
4
Solid, but software isn't great
on March 24, 2018
Posted by: KeoCooper
from Iowa
Gender:Male
Length of ownership:6 months
Had to upgrade SD to the HD unit due to a nearby lightning strike.
The software works, but the menu always has to be logged into, that needs an option to stay logged in. the remote is a bit clunky, so using it kind of sucks. the replay menu is terrible, it's hard to switch between cameras, or get to 1 camera vs another, and get it full screen, honestly it's a step backwards from the older SD unit.
The software works, but the menu always has to be logged into, that needs an option to stay logged in. the remote is a bit clunky, so using it kind of sucks. the replay menu is terrible, it's hard to switch between cameras, or get to 1 camera vs another, and get it full screen, honestly it's a step backwards from the older SD unit.
I would recommend this to a friend!
Written by a customer while visiting defender-usa.com
Customer Rating
4
great system
on March 29, 2018
Posted by: sxm9
from pennsylvania
Gender:Male
Length of ownership:3 months
I had trouble getting the cameras live feed from the app without wifi however Suzanne from customer service was able to help me as well as fix the issue. I am still experiencing some lagging from actual time to live feed footage but they are working on that as well very helpful and responsive. also when i try to view in hd quality it makes the lagging even worse otherwise would reccommend.
I would recommend this to a friend!
Written by a customer while visiting defender-usa.com
Customer Rating
5
Great security
on April 10, 2018
Posted by: DwightP
from Daytona Beach Florida
Gender:Male
Length of ownership:1 year or longer
Bought the system for security but became really helpful during last hurricane and flood claim. Tech support was great thanks to Danelia .
I would recommend this to a friend!
Written by a customer while visiting defender-usa.com
Customer Rating
5
Much better than previous version
on April 10, 2018
Posted by: WaterWorkers
from Saskatoon, SK
Gender:Male
Length of ownership:3 months
We bought this DVR to replace a previous model, that worked only intermittently. The TCP/IP configuration was similar to the previous model. The software for the new model works well, including on cell phones, which is a big improvement. The device fulfills its functions well.
I would recommend this to a friend!
Written by a customer while visiting defender-usa.com
Customer Rating
4
Trouble with Cameras working on Iphone remotely
on April 11, 2018
Posted by: NobiliTEA
from Texas
Gender:Male
Length of ownership:1 year or longer
Daniela was very persistent in fixing this problem for us in a timely manner. Thank you very much for your dedication to this matter.
I would recommend this to a friend!
Written by a customer while visiting defender-usa.com