Customer reviews from cuisinart.com
Cuisinart - SmartPower Duet 48-Oz. Blender - Die-cast
Average customer rating
4.3
(136 Reviews)
Rating breakdown 136 reviews
5 Stars
90
4 Stars
17
3 Stars
12
2 Stars
7
1 Star
10
79%of customers recommend this product.
(
80 out of
101)
Customer Reviews for Cuisinart - SmartPower Duet 48-Oz. Blender - Die-cast
Customer Rating
4
Fantastic blender, good small basic food processor
on August 15, 2019
Posted by: The Tiny Kitchen Elf
Gender:Male
Verified Purchase:Yes
I got this as a housewarming gift a little over three years ago. I’d had cuisinart food processors before, both mini-prep and full-size (9-cup), but I was outfitting a new small kitchen from scratch and didn’t currently have either a food processor or a blender, so I figured this would take care of both and have a small footprint, since counterspace is at a premium. Well, it performed very well in both roles, unlike many hybrid devices that don’t do either job really well. Granted, as a food processor it is limited by the smaller bowl size, but I live alone but have a tendency to prepare too much food so the size actually encouraged me to make smaller portions of things. It has the basic blades: cutting/mixing in the bowl, and then a disc (it rides on an add-on disc stem shaft, which is unfortunately easy to misplace) that grates in one position and slices when flipped over. Unlike Cuisinart’s full-size processors, no other accessories (like the thin-slice and thick-slice discs, or a plastic dough blade) are available for this model, but it was good enough for most basic work.
The Duet really shines, however, as an outstanding blender. The heavy, thick glass jar is more indestructible than you might think a glass jar would be; I gasped a few times when my clumsy hands dropped it on the kitchen linoleum or in the metal sink, but was surprised each time to find it unscathed, without even a crack. (Nonetheless, neither I nor Cuisinart recommend dropping the jar). The base and top fit well so there is no leaking of liquids; the plastic inset in the top is easily removed to facilitate adding liquids during blending, which works really well for adding warm/hot oil for blender mayonnaise/hollandaise.
Alas, I should have realized that the glass blender jar was much better suited to hollandaise making than the plastic food processor bowl, and either the hot oil or my dishwasher ended up distorting the center upright tube of the bowl that fits over the spindle, from circular to oval; the exterior circumference of the bowl warped ever so slightly too, making it just a bit harder to lock the lid in place to operate it. It still worked, but it was a bit more difficult to close and open the bowl. I figured if it got too bad I would just order a replacement bowl.
However, I didn’t get a chance, because a little over three years after the purchase, the motor burned out. This was just beyond the warranty period, naturally. I didn’t realize that this model only has a three-year limited warranty with no extra years of protection for the motor, as most of Cuisinart’s full-size food processors do (one I am eyeing right now has a 5-year warranty for most things, with 10 years on the motor. Of course, those models are more expensive, with heavier-duty motors, and in all likelihood they will outlive even that more generous warranty — my mom had a bare bones 10-cup model hat lasted more than 20 years without a problem).
Maybe I strained it too much trying to pulverize vegetables with pulpy, stringy stalks — I don’t remember if it was celery for soup or some herb — but if it had been one of their more standard food processors, I’m pretty sure it wouldn’t have harmed it.
So I’m torn now: should I limp along with a fairly decent blender (different brand) I got used cheap, and spend more for a 9-cup single-use processor, or get another Duet for $30 less? (I have spare blades/discs and blender jar in case of breakage/loss)
The Duet really shines, however, as an outstanding blender. The heavy, thick glass jar is more indestructible than you might think a glass jar would be; I gasped a few times when my clumsy hands dropped it on the kitchen linoleum or in the metal sink, but was surprised each time to find it unscathed, without even a crack. (Nonetheless, neither I nor Cuisinart recommend dropping the jar). The base and top fit well so there is no leaking of liquids; the plastic inset in the top is easily removed to facilitate adding liquids during blending, which works really well for adding warm/hot oil for blender mayonnaise/hollandaise.
Alas, I should have realized that the glass blender jar was much better suited to hollandaise making than the plastic food processor bowl, and either the hot oil or my dishwasher ended up distorting the center upright tube of the bowl that fits over the spindle, from circular to oval; the exterior circumference of the bowl warped ever so slightly too, making it just a bit harder to lock the lid in place to operate it. It still worked, but it was a bit more difficult to close and open the bowl. I figured if it got too bad I would just order a replacement bowl.
However, I didn’t get a chance, because a little over three years after the purchase, the motor burned out. This was just beyond the warranty period, naturally. I didn’t realize that this model only has a three-year limited warranty with no extra years of protection for the motor, as most of Cuisinart’s full-size food processors do (one I am eyeing right now has a 5-year warranty for most things, with 10 years on the motor. Of course, those models are more expensive, with heavier-duty motors, and in all likelihood they will outlive even that more generous warranty — my mom had a bare bones 10-cup model hat lasted more than 20 years without a problem).
Maybe I strained it too much trying to pulverize vegetables with pulpy, stringy stalks — I don’t remember if it was celery for soup or some herb — but if it had been one of their more standard food processors, I’m pretty sure it wouldn’t have harmed it.
So I’m torn now: should I limp along with a fairly decent blender (different brand) I got used cheap, and spend more for a 9-cup single-use processor, or get another Duet for $30 less? (I have spare blades/discs and blender jar in case of breakage/loss)
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: Jazmin
Gender:Female
Verified Purchase:Yes
Unfortunately I made a mistake. I thought the name was good and so was the product. Why would anybody redesign the blender, I'll never know. This design doesn't allow the food to slide down easily. I do hope when I crush ice the plastic gears don't break. All I wanted was to replace a blender that I had for 30 years, that the motor burned out. Only time will tell if this machine last as long or not.
Written by a customer while visiting cuisinart.com
Posted by: Mhes
Gender:Male
Verified Purchase:Yes
awesome product with a combination of options. We love it!
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: Anonymous
Verified Purchase:Yes
Not working properly... only 1 year. Motor very irregular
Written by a customer while visiting cuisinart.com
Posted by: Toots9
Verified Purchase:Yes
It worked for few months. Mind all I do is Atural juices (greens). It burned out and haven’t been able to replace it. CS not helpful.
Written by a customer while visiting cuisinart.com
Customer Rating
4
The perfect combo: quality value & budget friendly
on July 3, 2020
Posted by: A.C.
from Hialeah
Gender:Female
Verified Purchase:Yes
Exactly what I was looking for. Blender & chopper!
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: CS New York
Verified Purchase:Yes
Love this combo blender/processor! It does everything I need it to do in one easy step. Got this one as a replacement for one that I had for more than 10 years
Written by a customer while visiting cuisinart.com
Posted by: The Harv
from Myrtle Beach SC
Gender:Male
Verified Purchase:Yes
Works absolutely great chops ice all day no problem. Great for making a variety of things we use it every day.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com