Product was defective. Blender leaked and food pro
on February 12, 2026
Posted by: MorganDW
Gender:Female
Verified Purchase:Yes
Product was defective. Blender leaked and food processor would not attach.
No, I would not recommend this to a friend.
Response from cuisinart.comBy Cuisinart, February 13, 2026
We’re sorry to hear your experience did not reflect the performance we expect from our products. If the blender jar is leaking, please ensure the blade assembly and gasket are properly aligned and securely tightened, and confirm the food processor bowl is correctly positioned and locked into place before attaching. Since you’ve described concerns that may indicate a defective unit, we’d like the opportunity to make this right. Please contact our Consumer Assistance Center at 1-800-726-0190 and reference ticket #8900523835 so we can further assist you.
I love having a blender and a food processor in one machine. For several years I was chopping food in a tiny chopper which meant refilling the processor several times for one meal The Cuisinart Smart Power Duet Blender/Processor is easy to use and saves time!
This blender, while claiming to crush ice efficiently, overheats each and every time I try to do so. Even small pieces of frozen fruit will cause the same result. Definitely not smoothie or protein shake friendly. Very disappointed.
No, I would not recommend this to a friend.
Response from cuisinart.comBy Cuisinart, July 29, 2025
Hello- We are so sorry to hear about the trouble you've had with your Blender. Cuisinart is committed to providing the highest quality products and consumer satisfaction. Please contact us at 1-800-726-0190 or via email to customerservice@cuisinart.com at your convenience and reference ticket number 8900336237 . If you email us, please use the subject line ‘Cuisinart Review’. -Cuisinart Consumer Care Team
I’ve had this duel blender/food processor for several years. It’s been used quite a lot. Recently someone was used it for a smoothie and it was too thick but person just let machine run which caused motor to overheat and lug down. Now it’s not working. I’ve been trying to find just the motor portion. Is it possible to purchase Jose the motor/power part?