Customer reviews from philips.com
Philips - FM Docking Dual-Alarm Clock Radio - Silver/Black
Average customer rating
1.7
(33 Reviews)
Rating breakdown 33 reviews
5 Stars
3
4 Stars
2
3 Stars
1
2 Stars
3
1 Star
24
21%of customers recommend this product.
(
7 out of
33)
Customer Reviews for Philips - FM Docking Dual-Alarm Clock Radio - Silver/Black
Customer Rating
1
This clock radio isn't worth the effort.
on March 9, 2017
Posted by: sbenjamin03
Gender:Female
I purchased this clock radio for Christmas, 2015. After about 6 months into it, the sound just went out. The radio still displays the time & charges my cell phone. But at least 1-2 times a week, I lose audio for HOURS at a time. Wouldn't recommend this product to anyone.
No, I would not recommend this to a friend.
Written by a customer while visiting philips.com
Customer Rating
1
Can't set the alarm-Buzz, FM or BT, volume ???? Seriously?????
on November 7, 2014
Posted by: Sgainey
Gender:Male
You have GOT to be kidding me!
Tech support confirmed it. I read other reviews that the alarm is too loud. But mine is too faint. The volume "ascends" but mine never gets loud enough to wake me up unless I am with in two feet (600 mm).
Tech support confirmed it. I read other reviews that the alarm is too loud. But mine is too faint. The volume "ascends" but mine never gets loud enough to wake me up unless I am with in two feet (600 mm).
Clunky to program, the software not great. Put a couple more switches or something. The folded road map style user manual is a pain to use.
And how about a display dimmer? Mine is Nuclear bright.
Pros: the bt easy to setup., speaker sounds great!!!!, i like the dock. works great! several cable types
Cons: not well "thought out".
No, I would not recommend this to a friend.
Written by a customer while visiting philips.com
Customer Rating
1
Alarm Volume
on December 29, 2017
Posted by: cn11
Not being able to adjust and set the alarm volume makes this product unacceptable.
No, I would not recommend this to a friend.
Written by a customer while visiting philips.com
Customer Rating
5
I'm extremely pleased with this product
on October 30, 2014
Posted by: 5thAgent
Gender:Male
I don't know how so many of these other reviews are so bad! I love this thing! It sounds pretty decent for its size, the bluetooth feature is handy, and charging works just fine for my iPhone 6. You do have to supply your own cable if you plan on charging an iPod or iPhone, but that's not really an issue. It's a cost-effective way to sell this item without inflating the price.
I've had virtually no issues. No high-pitched noise from the plug, no tinny sound, and no charging issues. Those folks should have contacted Philips or the place they bought the product from (I got mine from Walgreens). I use it as a charging base station while waiting for Lyft driving requests, and it's perfect for that.
My favorite feature is the gentle wake of the buzzer. The first minute is extremely quiet, however I still usually wake up to it. If I don't, when it increases volume for the second minute I always wake up. I love waking up gently and easily. I hope more people can give reviews of their good experiences. I've had a 100% positive experience with this product and I'm shocked to see the negative reviews. I'm very pleased with this product and would buy it again in a heartbeat and even maybe gift one to a friend.
Pros: gentle wake, bluetooth distance is good, innovative dock, sounds good
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
1
if you like sleeping through your alarm, this is the clock for you
on October 16, 2017
Posted by: alarmclockuseless
Gender:Male
Don't bother buying this or probably any alarm clock from Philips. Bought this for my son as his 'step up' alarm clock for school from a toy battery operated clock. Should have kept the toy one. The alarm that is supposed to start soft and get louder. goes from non-existent to a whisper. No wonder my son wasn't waking up to his alarm. Worked for 4 months and now is quieter than a mouse. Really looking forward to spending more money on an alarm clock that actually wakes you up. This thing is garbage
Pros: it came with all the parts. they got that right.
Cons: no alarm volume., cheap wonky phone or music player adapters, did i mention the alarm volume?
No, I would not recommend this to a friend.
Written by a customer while visiting philips.com
Customer Rating
4
Works Fine
on December 25, 2014
Posted by: Canyonboy
Gender:Male
All features function; radio volume is very loud so complaints indicate incorrect setup for alarm. Instructions are pictures so you have to study them a bit. Buttons do double duty but are clearly marked. I'm getting another one for myself.
Pros: compact decent sound
Cons: minimalist buttons are a bit confusing
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
1
returning it to the store today
on April 27, 2014
Posted by: SuzieQ58
Gender:Female
The item is attractive enough but has an awkward design, at least for use with an Android phone. My phone had to be docked sideways, and the docking/undocking was not as smooth as one would hope. (Note: my clock was a re-boxed item, so I had to access instructions online.) I connected my phone to the clock via bluetooth and when I received a call, found the caller's voice coming through the clock speaker to sound very tinny and distant. I wasn't sure whether there was an integrated mic in the clock, and couldn't see how to quickly disconnect the bluetooth. Not a very smooth experience. I think some more usability testing is in order for the Philips designers.
No, I would not recommend this to a friend.
Written by a customer while visiting philips.com
Customer Rating
1
Do NOT buy this useless product
on October 30, 2016
Posted by: Jblakeyourproductsucks
Nothing works. Tomorrow morning, after months of frustration, I am going to take this pile of electronic garbage and run it over with my car. Do not waste your money.
No, I would not recommend this to a friend.
Response from philips.comBy Carlos, Philips Sound Webcare, November 1, 2016
Hello Jblakeyourproductsucks,
Thank you for your review. We are very sorry to hear that you experienced difficulties with your particular device. We try to make our devices as easy to handle as possible and send them with a quick start user guide. In the event the user wants more detailed instruction on the device they can find the full manual on our webpage (http://www.philips.ca/c-p/AJT3300_37/clock-radio/support). We also provide assistancewith our customer support line (http://www.philips.ca/c-w/support-home/support-contact-page.html) where our customer support representatives will be more than glad to assist you on any inquiry regarding the correct operation of your product.
Kind regards
Philips Sound Webcare - Carlos
Thank you for your review. We are very sorry to hear that you experienced difficulties with your particular device. We try to make our devices as easy to handle as possible and send them with a quick start user guide. In the event the user wants more detailed instruction on the device they can find the full manual on our webpage (http://www.philips.ca/c-p/AJT3300_37/clock-radio/support). We also provide assistancewith our customer support line (http://www.philips.ca/c-w/support-home/support-contact-page.html) where our customer support representatives will be more than glad to assist you on any inquiry regarding the correct operation of your product.
Kind regards
Philips Sound Webcare - Carlos
Written by a customer while visiting philips.com