Customer reviews from kitchenaid.com
KitchenAid - 14-Bottle Wine Cooler - Black stainless steel
Average customer rating
4
(65 Reviews)
Rating breakdown 65 reviews
5 Stars
35
4 Stars
15
3 Stars
4
2 Stars
3
1 Star
8
76%of customers recommend this product.
(
48 out of
63)
Customer Reviews for KitchenAid - 14-Bottle Wine Cooler - Black stainless steel
Customer Rating
4
Beautiful and Functional
on June 18, 2019
Posted by: Don45
from Wilmington, NC
Gender:Male
[This review was collected as part of a promotion.] Really good looking wine cooler. Extra large capacity, with pull out sliding racks. Great functionality with two temp settings one for red wines and one for white wines.
Only negative is that it is not real quiet.
Only negative is that it is not real quiet.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Great Product
on July 31, 2019
Posted by: IRAW
from Durham
Gender:Male
[This review was collected as part of a promotion.] This wine cooler is excellent. Keeps whites cold and allows for varying temps. Great product
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
3
Odd looking!
on August 23, 2019
Posted by: Mickey07
from Ponte Vedra, FL
Gender:Male
[This review was collected as part of a promotion.] This wine cooler was in a new house we purchased. It is rather odd looking with the wooden slats no being perfectly straight. We would not have purchased this on our own. Additionally, bottles do not fit well.
No, I would not recommend this to a friend.
Written by a customer while visiting kitchenaid.com
Customer Rating
4
Clean
on September 7, 2019
Posted by: DKEL
from SC
Gender:Male
[This review was collected as part of a promotion.] Very clean looking and like the features. The wood is a nice feature.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
2
Door keeps bouncing all the time
on October 5, 2019
Posted by: leon304541
from Dallas, TX
Gender:Male
Very disappointed with the quality for the price. The door keeps bouncing and never closes property, so I have a new mental task of constantly checking if the door is closed, which it is not because apparently it wasn't designed to stay closed.
No, I would not recommend this to a friend.
Response from kitchenaid.comBy stewakn, Social Care, October 18, 2019
Hello leon304541, thank you for your review. We sincerely apologize for the concerns with your appliance and would like to look further into this for you. Please feel free to reach out to us directly at 1-800-422-1230, via Facebook https://www.facebook.com/KitchenAid or Twitter @KitchenAidCare. We look forward to speaking with you.
Written by a customer while visiting kitchenaid.com
Customer Rating
4
Great addition
on October 28, 2019
Posted by: Rinaldo
from Devon, PA
[This review was collected as part of a promotion.] I bought 2 under counter beverage centers for our kitchen remodel and they are fabulous. They are great additions to our standard KitchenAid refrigerator.
Written by a customer while visiting kitchenaid.com
Customer Rating
2
Can't fit 750ml bottles
on November 4, 2019
Posted by: Snow45
from Idaho
My builder put this in my house when I asked for a wine fridge. I'm trying to review this as a beverage fridge instead of being mad that my builder didn't put what I wanted in my house.
The wine racks are terrible. The bottom rack is not as deep, you can only fit 3 bottles in that. Not side by side at all. And the top rack allows you to put bottles next to each other but flipped. The far left and right don't fit a bottle though.
And don't even THINK about trying to fit 1.5L bottles in the racks. You'll have to stand them up in the beverage area.
The wine racks are terrible. The bottom rack is not as deep, you can only fit 3 bottles in that. Not side by side at all. And the top rack allows you to put bottles next to each other but flipped. The far left and right don't fit a bottle though.
And don't even THINK about trying to fit 1.5L bottles in the racks. You'll have to stand them up in the beverage area.
Temp control is bad. The wine rack can't go low even if you want. The beverage area won't go higher even if you want. Why not just allow you to decide?
No, I would not recommend this to a friend.
Response from kitchenaid.comBy stewakn, Social Care, November 12, 2019
Hello Snow45, at KitchenAid, we are constantly working to improve our appliances and our service, and it is only through feedback from customers like yourself that we are able to do so. We have documented all of the concerns you have mentioned, for review by our managers and engineers. Our managers and engineers do regularly review our files, to look for areas in which we can improve our products. If you have any further concerns please reach out to us directly feel free to reach out to us directly at 1-800-422-1230, via Facebook https://www.facebook.com/KitchenAid or Twitter @KitchenAidCare.
Written by a customer while visiting kitchenaid.com
Customer Rating
1
Skip it!
on November 21, 2019
Posted by: MGNB
from Napa, CA
I have owned this product for a while and constantly need to have the Appliance Repair guy come out. Always one thing or another....
No, I would not recommend this to a friend.
Response from kitchenaid.comBy stewakn, Social Care, November 21, 2019
Hello MGNB, thank you for your review. We sincerely apologize for the concerns with your appliance and would like to look further into this for you. Please feel free to reach out to us directly at 1-800-422-1230, via Facebook https://www.facebook.com/KitchenAid or Twitter @KitchenAidCare. We look forward to speaking with you.
Written by a customer while visiting kitchenaid.com