Customer reviews from geappliances.com
GE Profile - 36 inches - Convertible - Under cabinet Range Hood - Stainless Steel
Average customer rating
3.7
(163 Reviews)
Rating breakdown 163 reviews
5 Stars
77
4 Stars
32
3 Stars
10
2 Stars
16
1 Star
28
68%of customers recommend this product.
(
91 out of
134)
Customer Reviews for GE Profile - 36 inches - Convertible - Under cabinet Range Hood - Stainless Steel
Customer Rating
1
Initial boost failed
on April 11, 2021
Posted by: Bardwell
from McAllen, TX
Followed manual boost 10-minute installation; motor works, no suction right hand; left hand practically insignificantly
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
3
Response from geappliances.comBy Geoff@GEA, GE Appliances, April 12, 2021
Hello. We thank you for supporting GE Appliances with the purchase of this hood. To operate the boost fan you must hold the MED pad for 3 seconds. This was a fast installation if it took only 10 minutes. The tissue test below can be used to check proper draw of the vent. This test also applies to high-low ranges and high-low microwave vents.
Turn the vent fan on HIGH and hold a tissue under the vent area. The suction should hold the tissue in place. The draw is equal on both sides. It is normal to have some air blowing out of the top grill.
If the unit does not hold the tissue, check for proper installation of the fan ductwork. Refer to the installation instructions for complete instructions.
If the vent is installed properly and is still not drawing, contact service. For service, please schedule an appointment with GE Appliances Factory Service. Stay safe. Geoff@GEA
Turn the vent fan on HIGH and hold a tissue under the vent area. The suction should hold the tissue in place. The draw is equal on both sides. It is normal to have some air blowing out of the top grill.
If the unit does not hold the tissue, check for proper installation of the fan ductwork. Refer to the installation instructions for complete instructions.
If the vent is installed properly and is still not drawing, contact service. For service, please schedule an appointment with GE Appliances Factory Service. Stay safe. Geoff@GEA
Written by a customer while visiting geappliances.com
Customer Rating
2
Nice features poor quality
on April 8, 2021
Posted by: Azspartan
from Scottsdale, AZ
We purchased 3 of these. All damaged in shipment from different vendors. Damage all in the same place. None left in the market so just kept it and we’ll be looking at the dents whenever we use it. Good features and fair price poor logistical execution from the manufacturer.
No, I would not recommend this to a friend.
Features
5
Performance
4
Quality
2
Value
4
Response from geappliances.comBy Guy@GEA, GE Appliances, April 27, 2021
Hello there, we're sorry to see the dents in your hood. We know how frustrating this must be so we recommend reaching out to your dealer for more assistance. Based on their guidelines concerning cosmetic issues, they may be able to help.
We're wishing you the best,
Guy@GEA
We're wishing you the best,
Guy@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
So quiet!
on April 2, 2021
Posted by: Cole41
from Alexandria VA
The fan is strong but quiet, and the LED lights are amazing!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
Stopped working period
on March 24, 2021
Posted by: Emtorres
from Queen Creek
We had the range installed when we moved into our new home in Nov 2020 and three months later it stops working. No lights, no air suction period nothing. It will take close to a month to have GE come out and look at it and who knows how long to replace it.
No, I would not recommend this to a friend.
Features
4
Performance
1
Quality
1
Value
4
Response from geappliances.comBy Vikki@GEA, GE_Appliances, April 8, 2021
Hi - We are deeply sorry to hear about the issues you're having with your range hood. We can understand and apologize for your frustration and the inconvenience this has caused you. We're certain GE service will be able to resolve the situation to your satisfaction. All our best! Vikki@GEA
Written by a customer while visiting geappliances.com
Customer Rating
4
Looks great!
on February 20, 2021
Posted by: Rich141
from Goodyear, Arizona
Unable to use Bluetooth connectivity given GE doesn’t make a electric cooktop with Chef Connect.
I would recommend this to a friend!
Features
4
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
1
Poor quality
on February 19, 2021
Posted by: Shammo
from Los Angeles
For the price the quality of this range hood is poor. The appliance vibrates and loud on High / Boost fan settings. Called in GE technician who after checking the range hood informed that the the vibration is
normal for this model. That is unacceptable to me.
normal for this model. That is unacceptable to me.
No, I would not recommend this to a friend.
Features
4
Performance
1
Quality
1
Value
2
Response from geappliances.comBy Geoff@GEA, GE Appliances, February 22, 2021
Hello Shammo. Thanks for choosing GE Appliances! We truly appreciate you taking time to write a review on your hood and sharing your valuable feedback. We'll be sure and share your comments with our product design team to aid with future design improvements. You did the correct thing by having a GE authorized service technician out to check on the noise and operation. We apologize for any frustration this has caused you. Stay healthy. Geoff@GEA
Written by a customer while visiting geappliances.com
Customer Rating
4
It Works!
on February 14, 2021
Posted by: JayZee10
from Chandler, AZ
We had this hood installed in our new home and immediately had a loud rattling noise when turning the speed form medium to high! The installing company was quick to replace it with a new cone in working condition. WE have no complaints since. We like the low profile look. (not noticeable)
I would recommend this to a friend!
Features
4
Performance
4
Quality
4
Value
4
Response from geappliances.comBy Sylvia@GEA, GE_Appliances, March 11, 2021
Hi JayZee10,
Thanks for sharing with us! We want to welcome you to the GE family and let you know how much we appreciate your business. We're sorry to hear about the issues you had with the vent hood upon installation. We're glad it was fixed and we hope you're enjoying your appliance now. If you have any other concerns feel free to contact us! We enjoy hearing from our customers and we're always happy to help. Thanks for choosing GE Appliances and have a great day!
-Sylvia@GEA
Thanks for sharing with us! We want to welcome you to the GE family and let you know how much we appreciate your business. We're sorry to hear about the issues you had with the vent hood upon installation. We're glad it was fixed and we hope you're enjoying your appliance now. If you have any other concerns feel free to contact us! We enjoy hearing from our customers and we're always happy to help. Thanks for choosing GE Appliances and have a great day!
-Sylvia@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Impressive
on February 3, 2021
Posted by: Tony In SC
from North Myrtle Beach, SC
Love the look, features, easy to operate, quite at low fan speed, and overall quality of the unit. We also use it as a night light for the kitchen, since it uses low voltage LED lights. Only thing I would have suggested as needed would be if lights swiveled a little to focus on areas being used. But otherwise perfect!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com