Customer reviews from geappliances.com
GE Profile - 36 inches - Convertible - Under cabinet Range Hood - Stainless Steel
Average customer rating
3.7
(163 Reviews)
Rating breakdown 163 reviews
5 Stars
77
4 Stars
32
3 Stars
10
2 Stars
16
1 Star
28
68%of customers recommend this product.
(
91 out of
134)
Customer Reviews for GE Profile - 36 inches - Convertible - Under cabinet Range Hood - Stainless Steel
Customer Rating
2
Won’t recommend- PLEASE DONT
on September 19, 2026
Posted by: RameshKopp
I won’t recommend this product the quality of this product is worse .. GE is not good in range hoods
Response from geappliances.comBy Magela, GE_Appliances, September 21, 2026
Our products are designed with durability in mind, and we use high-quality materials to manufacture our appliances. If you ever need assistance with your product, we’re here to help.
Written by a customer while visiting geappliances.com
Customer Rating
2
Looks good but functions and sounds horrible
on September 7, 2026
Posted by: JimH51
from North Carolina
I am very disappointed in this range hood. It looks nice but functions poorly and makes a horrible noise. I expect the fan to be loud but not the motor! On low speed the motor is louder than the fan and makes a terrible whining, straining noise. On medium speed the fan is louder than the motor but you can still hear it. I placed a service call with GE and a tech came out and ordered a new motor . After the motor ( actually two motors and a capacitor was sent) arrived a second tech came out and said there was no need to install the parts because it would not help the sound. He told me all of these units sound like this and the best thing I could do is try to get a refund and upgrade to a better unit. I don't see why GE is even selling this Profile range hood !!!
No, I would not recommend this to a friend.
Features
2
Performance
1
Quality
1
Value
1
(click to see the video)
Response from geappliances.comBy Tierra, GE_Appliances, August 31, 2026
We’d like to assist with your range hood. First, make sure nothing is blocking the vent. Also, check that the wall or roof cap has a blade or door. Clean the metal grease filter and replace the charcoal filter, if needed. The sone ratings for this model range from 1.5 sones at low speed to 8.0 sones at boost speed. One sone is about the sound of a quiet refrigerator in a quiet kitchen. Generally, the lower the sone rating, the quieter the hood. You can find instructions for cleaning and replacing the filters on page 7 of the Use and Care Manual here: https://images.salsify.com/image/upload/s--bA5QdjdV--/39f2ceacf31880f385a14bf9b439bd22401434e4.pdf.
Sufficient makeup air is required for exhausting appliances to operate properly. Check local building codes, which may require or recommend makeup air. Visit GEAppliances.com for available makeup air solutions here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=18232.
If the issue persists, we recommend taking a video of the specific sound if it only occurs intermittently. If needed, you can make an appointment with one of our Bodewell technicians, please call 1-833-4BODEWELL or visit this site: https://www.bodewell.com/schedule-repair-service.
Sufficient makeup air is required for exhausting appliances to operate properly. Check local building codes, which may require or recommend makeup air. Visit GEAppliances.com for available makeup air solutions here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=18232.
If the issue persists, we recommend taking a video of the specific sound if it only occurs intermittently. If needed, you can make an appointment with one of our Bodewell technicians, please call 1-833-4BODEWELL or visit this site: https://www.bodewell.com/schedule-repair-service.
Written by a customer while visiting geappliances.com
Customer Rating
3
Noisy and bad design. Dont buy
on March 28, 2026
Posted by: Blahbakbak
from Ca
Very noisy.
Fan on one end instead of center..bad design
Fan on one end instead of center..bad design
Dont buy
No, I would not recommend this to a friend.
Features
4
Performance
3
Quality
3
Value
3
Response from geappliances.comBy Joyce, GE_Appliances, March 30, 2026
We want to help you with your under-cabinet hood. If your hood is louder than you expected, please confirm it is vented properly and the correct size ducts were used. Please review page 14 in the installation instructions here: https://products-salsify.geappliances.com/image/upload/s--bA5QdjdV--/39f2ceacf31880f385a14bf9b439bd22401434e4.pdf
If service is needed, please reach out to our Bodewell service team by calling 1-833-426-3393 M-F 8:00-8:00 EST.
If service is needed, please reach out to our Bodewell service team by calling 1-833-426-3393 M-F 8:00-8:00 EST.
Written by a customer while visiting geappliances.com
Customer Rating
1
Hood
on November 15, 2025
Posted by: B4256
[This review was collected as part of a promotion.] To load and very cheaply made don’t buy it ge Quility is very bad it all plastic and very very noisy
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Julia, GE Appliances, November 17, 2025
We're sorry to hear you're not entirely satisfied with the design quality of this vent hood, and we will be sure to share your feedback with the proper teams for further review. As for the sound you're experiencing, we recommend reviewing the information on page 21 of the Use and Care Manual (https://products-salsify.geappliances.com/image/upload/s--bA5QdjdV--/39f2ceacf31880f385a14bf9b439bd22401434e4.pdf) in the "Loud or abnormal airflow noise" section. If this doesn't resolve the issue, please reach out to our Bodewell service team to schedule an in-warranty service appointment. You can call to schedule at 833-426-3393 (Monday – Friday: 8 a.m. – 8 p.m. ET; Saturday – Sunday: Closed) or you can schedule online here: https://www.geappliances.com/ge/service-and-support/service.htm
Written by a customer while visiting geappliances.com
Customer Rating
4
Nice product shame about some details
on September 29, 2025
Posted by: Chris912
[This review was collected as part of a promotion.] Nice product couple of things could be better. Having a back light on the controls would help. Having the charcoal filter holes align with the holes in the fan casing would also make for a more sealed fit. Only two screws align Also the ducting allows air to escape where the recirculating black plastic mates either the metal blowing air into the main body of the unit. Thanks for the opportunity to provide feedback back. Not enough companies do that.
Features
4
Performance
4
Quality
3
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
1
Bad design PVX7300SJ2SS
on September 16, 2025
Posted by: BarbJNJ
from NJ
Since the beginning we have had a problem with the light not switching on/off via the touch screen button. Cleaning does not resolve it. Sometimes have to hit the breaker to get it off. Have tried different combinations of pressure/movement, but have not found a consistent way to get it to work. Fan controls work every time. I wish it had a plain old fashioned toggle. I would not recommend or buy another. I see plenty of other complaints about the same issue.
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Diego, GE_Appliances, September 17, 2025
We would like to help you with your unit's lighting. We recommend scheduling service with one of our Bodewell technicians by calling 1-833-426-3393 or visiting us online at: https://www.geappliances.com/ge/service-and-support/service.htm
We are going to share your comments regarding the unit's controls with our product team for review.
We are going to share your comments regarding the unit's controls with our product team for review.
Written by a customer while visiting geappliances.com
Customer Rating
5
Works well
on September 14, 2025
Posted by: Reb22
[This review was collected as part of a promotion.] Love how it works just got it but very happy with it
Written by a customer while visiting geappliances.com
Customer Rating
5
Sleek design
on September 11, 2025
Posted by: smit1
[This review was collected as part of a promotion.] This vent is very sleek looking, It takes up less space than our previous vent. It has great lighting and manages to vent the cook top very well
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com