Customer reviews from geappliances.com
GE Profile - 36 inches - Convertible - Under cabinet Range Hood - Stainless Steel
Average customer rating
3.7
(160 Reviews)
Rating breakdown 160 reviews
5 Stars
77
4 Stars
32
3 Stars
9
2 Stars
14
1 Star
28
69%of customers recommend this product.
(
91 out of
132)
Customer Reviews for GE Profile - 36 inches - Convertible - Under cabinet Range Hood - Stainless Steel
Customer Rating
1
Looks great but horrible performance!
on February 20, 2024
Posted by: lewic
from St Paul, Texas
This vent hood looks very good. The performance is very lacking. First, there is a metal flap that opens and closes when the vent is turned on. This makes a very loud racket when flapping open and closed. Second, the vent motor is on the left side so that is where all the suction is. No suction at all for the right side. Third, the construction of parts around the motor is plastic for the housing and ducting. The ducting is only held on with a few screws. I had my vent hood to vent outside. There is a cover to be installed so air is directed outside instead of out the vents on top of the unit. The problem is that those plastic pieces are not very well fitting that air still get pushed out the top. Lastly, the most annoying point of all.... When cooking the grease is on the fan and the circular housing. The grease will drip back down onto the stove and whatever pot/food that you happen to have under the fan.
No, I would not recommend this to a friend.
Features
4
Performance
1
Quality
3
Value
2
Response from geappliances.comBy Tierra, Cafe_Appliances, February 20, 2024
Thank you for taking the time to connect regarding your new hood. We appreciate the feedback. Your comments are extremely important and will be considered by our product design team. If you feel that the unit isn't operating properly, please take full advantage of your warranty and schedule a service appointment. You can schedule an appointment with a GE Appliances technician by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
Written by a customer while visiting geappliances.com
Customer Rating
3
Exhaust different on right and left sides.
on June 21, 2024
Posted by: ChuckS48
from Harrisburg, PA
The stovetop hood is attractive. It draws exhaust from the left side of the stovetop nicely but draws very little from the right side. I confirmed this by putting a small piece of paper towel next to the right grease filter and then under the left grease filter. I can NOT understand why GE would design, build and distribute a stovetop hood that does not exhaust evenly from both sides!!!
No, I would not recommend this to a friend.
Features
5
Performance
3
Quality
5
Value
5
Response from geappliances.comBy Michael, GE_Appliances, June 24, 2024
We hate to hear that your new vent hood isn’t drawing evenly on both sides. We want to help. We suggest taking a look at the article below for more information.
https://products.geappliances.com/appliance/gea-support-search-content?contentId=23088
If you have checked your installation and are still having the same issue, we recommend having your unit diagnosed by a qualified technician. You can schedule service by calling 1-800-432-2737 or by going to https://www.geappliances.com/ge/service-and-support/service.htm.
https://products.geappliances.com/appliance/gea-support-search-content?contentId=23088
If you have checked your installation and are still having the same issue, we recommend having your unit diagnosed by a qualified technician. You can schedule service by calling 1-800-432-2737 or by going to https://www.geappliances.com/ge/service-and-support/service.htm.
Written by a customer while visiting geappliances.com
Customer Rating
5
Quiet
on November 3, 2017
Posted by: Shopgal
from Morganton, NC, United States
Love the look of this hood. Very quiet, even when on the highest fan speed. Like the LED lights.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
Does a great job
on November 24, 2017
Posted by: VMark
from Stillwater, OK, United States
I bought this hood for a kitchen remodel and I have been very please. Plenty of light and plenty of air volume.
I would recommend this to a friend!
Features
4
Performance
4
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
5
Great feature eligent look
on November 26, 2017
Posted by: KumarV
from Cumming, GA, United States
Great feature and great look, easy to maintain, cleaning. Lighting easy
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Great
on December 11, 2017
Posted by: Doctor Dog
from N Canton, OH, United States
Perfect for our kitchen and looks great........................
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
Hood
on January 29, 2018
Posted by: LindaRamon
from San Ramon, CA, United States
Hood only has a fan on one side so draw is not uniform. Also when the fan is on high, it is so noisy that you either have to leave the room or turn it down to medium.
so disappointed.
so disappointed.
No, I would not recommend this to a friend.
Features
2
Performance
1
Quality
1
Value
1
Response from geappliances.comBy JILLatGEA, GE Appliances , January 31, 2018
Hello. Thank you for taking the time to write your review on your hood. We’re sorry to hear you are not completely satisfied with your purchase. Your model has four-speed with boost and a 390-CFM venting system, so you should expect to receive great results with its use. Please take a look at the trouble-shooting tips in the use and care guide on page 21, found in our following link:
file:///C:/Users/214001297/AppData/Local/Microsoft/Windows/INetCache/IE/FF9D4DZ8/Dispatcher.pdf
We hope these suggestions will help to improve your experience with your new appliance.
file:///C:/Users/214001297/AppData/Local/Microsoft/Windows/INetCache/IE/FF9D4DZ8/Dispatcher.pdf
We hope these suggestions will help to improve your experience with your new appliance.
Written by a customer while visiting geappliances.com
Customer Rating
4
Color bad but features good
on July 12, 2018
Posted by: Microclimate
from Clovis, CA
I bought a set of black stainless steel kitchen appliances (4) with the understanding that this 36" under cabinet hood would be available also in black stainless steel. That didn't happen so we had to settle for black slate. It is Okay.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com