Sleek and lightweight compared to the heavy stainless steel hood it replaced. Because the new hood is not ducted to the outside, the installers configured the duct for indoor exhaust and added a charcoal filter to the fan intake. The fan is located above the left rear warming burner location of the new GE cooktop. Steam rises from water boiling on the left front burner straight up to moisten the left LED light and then migrates around the front edge of the hood, never pulled back by the fan no matter the speed setting. The fan is so loud that conversation is impossible. I am considering replacement after four months.
No, I would not recommend this to a friend.
Features
2
Performance
1
Quality
2
Value
1
Response from geappliances.comBy MichaelBatGEA, GEAppliances, February 21, 2023
Hello,
We’re so sorry to hear that your new hood isn’t performing as expected. We know it’s incredibly frustrating when an appliance isn’t doing what it’s supposed to, but it’s even worse when it’s basically brand new, and this is not something we want or expect when it comes to our products. If you haven’t already, we recommend taking advantage of your warranty and scheduling an appointment with our factory service team by calling 1-800-GECares (1-800-432-2737) Monday – Friday: 7 a.m. – 10 p.m. ET and Sunday: 8 a.m. – 6 p.m. ET, or by visiting https://www.geappliances.com/ge/service-and-support/service.htm and we’re confident that one of our certified technicians will be able to resolve these issues. Thank you for taking the time to leave us your feedback and please know that we are here should you need any assistance from us in the future. Best regards