Customer reviews from geappliances.com
GE Profile - 36 inches - Convertible - Under cabinet Range Hood - Stainless Steel
Average customer rating
3.7
(161 Reviews)
Rating breakdown 161 reviews
5 Stars
77
4 Stars
32
3 Stars
10
2 Stars
14
1 Star
28
68%of customers recommend this product.
(
91 out of
133)
Customer Reviews for GE Profile - 36 inches - Convertible - Under cabinet Range Hood - Stainless Steel
Customer Rating
5
Great features
on September 1, 2024
Posted by: Ektm63
We love our new vent hood. It’s sleek and love the touch screen features.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
Works great for about a year
on August 13, 2024
Posted by: sadDIY
Works great for about a year. Then touch button board dies. I've had mine break twice. Outside warranty and it costs half the cost of a new unit to replace just the button board. Looking for an alternative that matches my other GE Profile products. Very frustrating.
Response from geappliances.comBy Michael, GE_Appliances, August 14, 2024
We would like to help with your hood. An agent will be reaching out to you via email, please respond at your earliest convenience.
Written by a customer while visiting geappliances.com
Customer Rating
5
GE PROFILE HOOD
on August 3, 2024
Posted by: GE Profile Hood
from Michigan
[Employee of ge_appliances] Love this sleek design with the awesome features easy touch screen!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
3
Exhaust different on right and left sides.
on June 21, 2024
Posted by: ChuckS48
from Harrisburg, PA
The stovetop hood is attractive. It draws exhaust from the left side of the stovetop nicely but draws very little from the right side. I confirmed this by putting a small piece of paper towel next to the right grease filter and then under the left grease filter. I can NOT understand why GE would design, build and distribute a stovetop hood that does not exhaust evenly from both sides!!!
No, I would not recommend this to a friend.
Features
5
Performance
3
Quality
5
Value
5
Response from geappliances.comBy Michael, GE_Appliances, June 24, 2024
We hate to hear that your new vent hood isn’t drawing evenly on both sides. We want to help. We suggest taking a look at the article below for more information.
https://products.geappliances.com/appliance/gea-support-search-content?contentId=23088
If you have checked your installation and are still having the same issue, we recommend having your unit diagnosed by a qualified technician. You can schedule service by calling 1-800-432-2737 or by going to https://www.geappliances.com/ge/service-and-support/service.htm.
https://products.geappliances.com/appliance/gea-support-search-content?contentId=23088
If you have checked your installation and are still having the same issue, we recommend having your unit diagnosed by a qualified technician. You can schedule service by calling 1-800-432-2737 or by going to https://www.geappliances.com/ge/service-and-support/service.htm.
Written by a customer while visiting geappliances.com
Customer Rating
4
good features
on March 30, 2024
Posted by: bbish
from 92009
works great, a little bigger than the previous model, so it was difficult to fit.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
Looks great but horrible performance!
on February 20, 2024
Posted by: lewic
from St Paul, Texas
This vent hood looks very good. The performance is very lacking. First, there is a metal flap that opens and closes when the vent is turned on. This makes a very loud racket when flapping open and closed. Second, the vent motor is on the left side so that is where all the suction is. No suction at all for the right side. Third, the construction of parts around the motor is plastic for the housing and ducting. The ducting is only held on with a few screws. I had my vent hood to vent outside. There is a cover to be installed so air is directed outside instead of out the vents on top of the unit. The problem is that those plastic pieces are not very well fitting that air still get pushed out the top. Lastly, the most annoying point of all.... When cooking the grease is on the fan and the circular housing. The grease will drip back down onto the stove and whatever pot/food that you happen to have under the fan.
No, I would not recommend this to a friend.
Features
4
Performance
1
Quality
3
Value
2
Response from geappliances.comBy Tierra, Cafe_Appliances, February 20, 2024
Thank you for taking the time to connect regarding your new hood. We appreciate the feedback. Your comments are extremely important and will be considered by our product design team. If you feel that the unit isn't operating properly, please take full advantage of your warranty and schedule a service appointment. You can schedule an appointment with a GE Appliances technician by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
Written by a customer while visiting geappliances.com
Customer Rating
5
Great Features
on February 15, 2024
Posted by: Glen75
from Prince George, VA
Love the max power ability for the hood blower and the auto off light
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
Works fine
on January 24, 2024
Posted by: Jsdone
Functions well, nice light, powerful fans. Stainless finish is not the best version, once I had it installed we realized the stainless steel panels were warped.
Written by a customer while visiting geappliances.com