Customer reviews from geappliances.com
GE Profile - 36 inches - Convertible - Under cabinet Range Hood - Stainless Steel
Average customer rating
3.7 out of 5
3.7
(161 Reviews)
Open Ratings Snapshot
Rating breakdown 161 reviews
5 Stars
77
4 Stars
32
3 Stars
10
2 Stars
14
1 Star
28
68%of customers recommend this product. 
(
91 out of 133
)
Best Buy Privacy Policy
Customer Reviews for GE Profile - 36 inches - Convertible - Under cabinet Range Hood - Stainless Steel
Customer Rating
5 out of 5
5
Excellent
on July 15, 2025
Posted by: TheBee
from NC
Good product, and less noise but it vibrates and creates loud noise when it is set to high speed.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
4 out of 5
4
Quality
4 out of 5
4
Value
4 out of 5
4
Written by a customer while visiting geappliances.com
Customer Rating
3 out of 5
3
installation and smart connection issue
on June 26, 2025
Posted by: ZaheerAziz
Smart connection did not work. and is still not working.
installer had to do few tricks to get it installed.
Features
4 out of 5
4
Performance
4 out of 5
4
Quality
4 out of 5
4
Value
3 out of 5
3
Response from geappliances.comBy Tierra, GE_Appliances, July 1, 2025
We'd like to assist you with your vent hood. If you haven't already, we recommend referring to page 6 of the owner's manual for directions on how to operate Chef Connect and pair with another device. Here is the link:
https://products-salsify.geappliances.com/image/upload/s--JatL3J6g--/39f2ceacf31880f385a14bf9b439bd22401434e4.pdf

You can also refer to the articles here:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=22487
https://products.geappliances.com/appliance/gea-support-search-content?contentId=34456

We're glad to hear the unit was installed successfully. Please let us know if there is anything else we can assist with.
Written by a customer while visiting geappliances.com
Customer Rating
1 out of 5
1
NOT A GREAT PRODUCT (FAULTY PARTS)
on June 9, 2025
Posted by: MS REG
from ROYSE CITY, TEXAS
We had to end up getting a replacement. The first one never worked when the builder installed it and we purchased the home brand new.
Features
2 out of 5
2
Performance
1 out of 5
1
Quality
1 out of 5
1
Value
1 out of 5
1
Response from geappliances.comBy Jonathon, GE_Appliances, June 13, 2025
We’re glad to see that you reached out and were able to get a replacement hood. We’re confident that the new hood is going to last you for many years to come. Feel free to reach out anytime you have any questions, we’re always happy to help.
Written by a customer while visiting geappliances.com
Customer Rating
5 out of 5
5
Under cabinet exhaust fan
on May 23, 2025
Posted by: stainless steel fan
from Chicago, Il
I like the light option, 2 types of selection and the air speed for the exhaust fan.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Quality
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting geappliances.com
Customer Rating
5 out of 5
5
Great selection
on March 9, 2025
Posted by: Chuck1955
This is a great product selection for the new house
Written by a customer while visiting geappliances.com
Customer Rating
1 out of 5
1
Bad product
on February 6, 2025
Posted by: Randy 9458
This hood range is a bad product for changing the light. Cannot turn the bulb to remove it from the inner outlet. Please advise of the bulb installed so the consumer does not have to contact a service repair shop to replace a bulb. Mr. Scotton
Response from geappliances.comBy Adrian, GE_Appliances, February 7, 2025
We are more than happy to assist you with this vent hood. We have provided some replacement instructions for the lights in this unit on page 8 of the Owner's Manual at the link below. If these instructions do not help, service is advise. You can schedule an appointment with a GE Appliances technician by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm

https://products-salsify.geappliances.com/image/upload/s--JatL3J6g--/39f2ceacf31880f385a14bf9b439bd22401434e4.pdf
Written by a customer while visiting geappliances.com
Customer Rating
4 out of 5
4
Shiny
on January 13, 2025
Posted by: Wilkerdad
It is not as high as my prior range hood which is good because it opens up the cooking area but bad because the tile backspash does not reach it. Also, why does a range hood need to be smart? I just need it to light and blow. I wasn't able to find a range hood the same size as my old one so this one will do.
Written by a customer while visiting geappliances.com
Customer Rating
2 out of 5
2
makes a very loud noise.
on September 27, 2024
Posted by: Campana
The bell looks nice but since I used it the first week I haven't turned it on anymore because it makes a very loud noise as if it were shaking.
No, I would not recommend this to a friend.
Features
2 out of 5
2
Performance
2 out of 5
2
Quality
1 out of 5
1
Value
1 out of 5
1
Response from geappliances.comBy Michael, GE_Appliances, September 30, 2024
We want to help you get the best experience possible out of your vent hood. We suggest taking a look at the troubleshooting section of your use and care manual, linked below, for some things you can check on your own.

https://products-salsify.geappliances.com/image/upload/s--JatL3J6g--/39f2ceacf31880f385a14bf9b439bd22401434e4.pdf

If you continue to have issues, we recommend having your unit diagnosed by one of our qualified technicians. You can schedule service by calling 1-800-432-2737 or by going to https://www.geappliances.com/ge/service-and-support/service.htm.
Written by a customer while visiting geappliances.com
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