Customer reviews from geappliances.com
GE Profile - 36 inches - Convertible - Under cabinet Range Hood - Stainless Steel
Average customer rating
3.7 out of 5
3.7
(163 Reviews)
Open Ratings Snapshot
Rating breakdown 163 reviews
5 Stars
77
4 Stars
32
3 Stars
10
2 Stars
16
1 Star
28
68%of customers recommend this product. 
(
91 out of 134
)
Best Buy Privacy Policy
Customer Reviews for GE Profile - 36 inches - Convertible - Under cabinet Range Hood - Stainless Steel
Customer Rating
2 out of 5
2
Very poor airflow
on August 30, 2025
Posted by: Kcas
[This review was collected as part of a promotion.] The airflow is terrible and only draws from the left side. This is the worst designed hood I've ever had. Also, the touch buttons response time is very slow and not sensitive. In order to get a decent amount of airflow, it needs to be on high, which is insanely loud. It looks pretty, though.
Features
3 out of 5
3
Performance
1 out of 5
1
Quality
4 out of 5
4
Value
3 out of 5
3
Response from geappliances.comBy Diego, GE_Appliances, September 2, 2025
We'd like to help you with your hood vent. We recommend performing the tissue test by following the instructions in the following article: https://products.geappliances.com/appliance/gea-support-search-content?contentId=23088

If your issue persists after troubleshooting, we recommend scheduling service with one of our Bodewell technicians by calling 1-833-426-3393 or visiting us online at: https://www.geappliances.com/ge/service-and-support/service.htm

We are going to pass your comments regarding the unit's buttons to our product team for review.
Written by a customer while visiting geappliances.com
Customer Rating
4 out of 5
4
Works great
on July 28, 2025
Posted by: MJ Mc
from Pa
I do like my new range hood. The control, though on the front do not stand out, even though it is a touch panel, it is not bright.
The noise level on low is fine, it does get a little noisier on medium and high. It does the job though.
The lights are very bright, but can be dimmed.
Overall I am liking my range hood.
I would recommend this to a friend!
Features
4 out of 5
4
Performance
4 out of 5
4
Quality
4 out of 5
4
Value
4 out of 5
4
Written by a customer while visiting geappliances.com
Customer Rating
5 out of 5
5
Excellent
on July 15, 2025
Posted by: TheBee
from NC
Good product, and less noise but it vibrates and creates loud noise when it is set to high speed.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
4 out of 5
4
Quality
4 out of 5
4
Value
4 out of 5
4
Written by a customer while visiting geappliances.com
Customer Rating
3 out of 5
3
installation and smart connection issue
on June 26, 2025
Posted by: ZaheerAziz
Smart connection did not work. and is still not working.
installer had to do few tricks to get it installed.
Features
4 out of 5
4
Performance
4 out of 5
4
Quality
4 out of 5
4
Value
3 out of 5
3
Response from geappliances.comBy Tierra, GE_Appliances, July 1, 2025
We'd like to assist you with your vent hood. If you haven't already, we recommend referring to page 6 of the owner's manual for directions on how to operate Chef Connect and pair with another device. Here is the link:
https://products-salsify.geappliances.com/image/upload/s--JatL3J6g--/39f2ceacf31880f385a14bf9b439bd22401434e4.pdf

You can also refer to the articles here:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=22487
https://products.geappliances.com/appliance/gea-support-search-content?contentId=34456

We're glad to hear the unit was installed successfully. Please let us know if there is anything else we can assist with.
Written by a customer while visiting geappliances.com
Customer Rating
1 out of 5
1
NOT A GREAT PRODUCT (FAULTY PARTS)
on June 9, 2025
Posted by: MS REG
from ROYSE CITY, TEXAS
We had to end up getting a replacement. The first one never worked when the builder installed it and we purchased the home brand new.
Features
2 out of 5
2
Performance
1 out of 5
1
Quality
1 out of 5
1
Value
1 out of 5
1
Response from geappliances.comBy Jonathon, GE_Appliances, June 13, 2025
We’re glad to see that you reached out and were able to get a replacement hood. We’re confident that the new hood is going to last you for many years to come. Feel free to reach out anytime you have any questions, we’re always happy to help.
Written by a customer while visiting geappliances.com
Customer Rating
5 out of 5
5
Under cabinet exhaust fan
on May 23, 2025
Posted by: stainless steel fan
from Chicago, Il
I like the light option, 2 types of selection and the air speed for the exhaust fan.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Quality
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting geappliances.com
Customer Rating
5 out of 5
5
Great selection
on March 9, 2025
Posted by: Chuck1955
This is a great product selection for the new house
Written by a customer while visiting geappliances.com
Customer Rating
1 out of 5
1
Bad product
on February 6, 2025
Posted by: Randy 9458
This hood range is a bad product for changing the light. Cannot turn the bulb to remove it from the inner outlet. Please advise of the bulb installed so the consumer does not have to contact a service repair shop to replace a bulb. Mr. Scotton
Response from geappliances.comBy Adrian, GE_Appliances, February 7, 2025
We are more than happy to assist you with this vent hood. We have provided some replacement instructions for the lights in this unit on page 8 of the Owner's Manual at the link below. If these instructions do not help, service is advise. You can schedule an appointment with a GE Appliances technician by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm

https://products-salsify.geappliances.com/image/upload/s--JatL3J6g--/39f2ceacf31880f385a14bf9b439bd22401434e4.pdf
Written by a customer while visiting geappliances.com
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