Customer Reviews for GE Profile - 36 inches - Convertible - Under cabinet Range Hood - Stainless Steel
Customer Rating
2
Poor Quality Products
on January 8, 2020
Posted by: Kenny Lou
from Delaware Co, PA
Each of the four appliances we purchased came with flaws scratchiest and dents. The company felt that was acceptable for brand new purchases. This is not the way we think business should be done. Yes they work but the cosmetics is disgraceful. Would not buy another GE Profile appliance
Nice bright light in a dark corner of the kitchen.
on November 12, 2019
Posted by: Carol J G
from Indiana
The light has three brightnesses. The brightest lights up our darkish corner in the kitchen where my cooktop is. The fan also has three speeds which works great. When the smoke alarm came on during broiling, we turned it to high (it was pretty loud!) and it took care of the fumes and the sound in short order! It is sleek, attractive and effective for our needs.
If it wasn't so expensive i would trash it. it makes a terrible noise
No, I would not recommend this to a friend.
Features
3
Performance
1
Quality
1
Value
1
Response from geappliances.comBy SHARON@GEA, GE_Appliances , November 8, 2019
Hello! We're sorry for any inconvenience with your range hood. If service is needed, your model comes with a full one year warranty from the factory that will cover any manufacturing issue. Service appointments may be scheduled by calling 1-800-432-2737 or scheduling online at: https://www.geappliances.com/ge/service-and-support/service.htm?ICID=GEARsupportflyout-service
Thanks for your feedback and for choosing GE Appliances!
A decent hood. Was a bit of a pain to install (did it myself) but got it in place. The structure of the unit looks a bit more "cheap sheet metal" look than we would like, not quite the fancy look we had anticipated. However it is better looking than the old GE Profile hood it replaced. The fan can get loud on the High setting - only three settings rather than the continuosly variable of the old. Same with light setting.
Price was higher than I expected for the "content" of the unit: metal-work, fan and ducting. Some electronics, touch panel, and LED's, but still ...
One very nominal issue: at 5 inches height, it is a bit less than the old hood (7" inches). So, we need to repair some paint work on the shelves to the sides just below the hood.
The filters are dishwasher washable, which is a nice plus. And the LED bulbs should last a lot longer than the older incandescent style - they are also "outside" the grease air flow so will not get as grimy as the older unit..
This unit was installed by the builder and it supposed to vent outside but it keeps blowing outside and partially inside. I've had 2 service visits and they can't fix the problem. What is it with the design of this unit?
No, I would not recommend this to a friend.
Features
4
Performance
1
Quality
1
Value
1
Response from geappliances.comBy SHARONatGE, GE_Appliances , August 12, 2019
Hello nellyber - We're sorry to hear of this difficulty you're experiencing with your hood. Please reach out to us by email at the following link so we may review this situation: http://www.geappliances.com/ge/service-and-support/contact.htm?icid=GEARtopnav-contact
We appreciate your feedback and look forward to hearing from you.