Customer reviews from geappliances.com
GE - 30 inches - Convertible - Under cabinet Range Hood - Stainless Steel
Average customer rating
4.2
(128 Reviews)
Rating breakdown 128 reviews
5 Stars
78
4 Stars
25
3 Stars
7
2 Stars
9
1 Star
9
84%of customers recommend this product.
(
88 out of
105)
Customer Reviews for GE - 30 inches - Convertible - Under cabinet Range Hood - Stainless Steel
Customer Rating
1
Noisy, out of balance, fan that seems to be unfixa
on February 21, 2022
Posted by: LarryinDC
from Washington DC
The lights are nice and bright but the fan has a noise problem that occured during installation and a technician was unable to permanently fix after a separate visit. Removing the screen I can see the housing moving so I suspect the fan is out of balance. The noise is consistent with a fan blade scraping on the interior of the housing during part of its rotation. The noise is most noticable at the lower fan setting.
No, I would not recommend this to a friend.
Features
4
Performance
3
Quality
1
Value
2
Response from geappliances.comBy Guy@GEA, GE Appliances, February 23, 2022
Hello there, we're pleased to know you're finding the lights to be nice, but sorry the fan is noisy. We can imagine how annoying this would be for you and we're happy to help.
To have this checked out, we recommend taking advantage of your warranty and scheduling service with a certified GE Appliances technician that will be able to accurately diagnose and repair your appliance. You can do so by calling GE Appliance Service at 1-800-GECares (1-800-432-2737) or by clicking here: https://www.geappliances.com/ge/service-and-support/service.htm
We're confident our technician would be able to get you taken care of if needed. All the best.
Guy@GEA
To have this checked out, we recommend taking advantage of your warranty and scheduling service with a certified GE Appliances technician that will be able to accurately diagnose and repair your appliance. You can do so by calling GE Appliance Service at 1-800-GECares (1-800-432-2737) or by clicking here: https://www.geappliances.com/ge/service-and-support/service.htm
We're confident our technician would be able to get you taken care of if needed. All the best.
Guy@GEA
Written by a customer while visiting geappliances.com
Customer Rating
4
Looks great, but...
on October 7, 2022
Posted by: AzDorothy
from Arizona
I'm upgrading my kitchen appliances to stainless steel, so bought this range hood to replace a 30yr. old white GE hood. I have to say the 30 yr. old hood was built much better than this one. The metal is not as good a quality and the fan and housing inside the hood are made of plastic. There is some incorrect information in the listing description which evidentially has been brought to their attention, but it has not been corrected. The listing states the light has a dimmer night light feature which is not correct. The light only has an on/off switch. There is also confusion on which filters are included with the hood. It does include the metal grease filters, but it does not include the charcoal filter which is required when the hood is not vented and used in the recirculation mode. So, I had to make another purchase to order the required filter. The level of noise the fan makes is about normal for any vent hood, but this one definitely moves some air! I've only used the low speed and it is sufficient to do the job. My biggest complaint is the four exposed screw tips on the top of the hood. The cupboard it is attached to is not as deep as the hood, so part of the top is exposed. I did not notice this until after the vent was installed and was wiping across the top of the hood. My rag kept catching on something, so I got the step stool out and looked on top. It wouldn't be so bad if it was the head of the screw that's visible, but it's the pointy end and they are sharp. Thankfully, no one in the family is tall enough to notice this, but I really think GE could do a better job with their craftsmanship. Overall, the range hood looks good, but I just wish it was built better. Will it last 30 years like the old one? Only time will tell.
I would recommend this to a friend!
Features
3
Performance
4
Quality
3
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
5
Great Light
on August 10, 2023
Posted by: Annabelle21
It is a range hood. Like the light but it doesn't do much else. I can't tell if it takes the cooking smells out or not.
Written by a customer while visiting geappliances.com
Customer Rating
5
Quick and easy installation, beautiful finish!
on January 6, 2024
Posted by: Valen1972
Installation for this rangehood was easy with two people to handle it while installing. It has everything you need right out of the box for ventless, top vent, or rear vent installs. In my case it was installed ventless as that is my setup. You will need a wire clamp as it does not come with one. Install took around 37 minutes. Simply remove your old hood, hold the new hood in place and drill the screw holes. Yeah there was no template to use, but you can also simply measure and drill if you choose to do it that way. Install the screws leaving room to slide the hood keyholes over them. Then insert the wiring through the appropriate knock out and clamp it in place. Finally slide the hood over the screws, tighten them, and complete the wiring. At that point you are good to turn back on the power and test the unit out. The lights are so much brighter than we had before and the fan definitely pulls A LOT of airflow! The stainless perfectly matches our refrigerator and goes well with our darker stainless stove! Excellent product with a more modern look!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
Poor quality control
on February 3, 2024
Posted by: Unhappy customer 52
from Granville, NY
The first unit was damaged in shipping. The second unit was missing the grease filters The third unit, which I installed was missing several screws that fasten the blower housing to the metal housing. I fixed this with some odd screws I had on hand. Then when I went to mount the charcoal filter there were no mounting screws or even hole for screws. So, again I supplied my own screws and drilled holes in the plastic blower housing. This whole project was a disaster, GE Mexico has some serious quality control issues. I would not recommend this product. Severely over priced for the head aches you get. It does look nice now that it is installed. I think I will hold on to the old Kenmore unit for a while, I don’t get a secure feeling with this.
No, I would not recommend this to a friend.
Features
4
Quality
1
Value
1
Response from geappliances.comBy Adrian, GE_Appliances, February 8, 2024
Greetings! Thank you for taking the time to leave us a review. We are so sorry that this vent hood has not lived up to your expectations due to the installation filters. This is definitely not the consumer experience that we strive for, and we will be sure to pass this feedback along to our product teams for review.
We appreciate you choosing GE Appliances for your home, and we are confident that this vent hood will serve you for many years to come. - Adrian@GEAppliances
We appreciate you choosing GE Appliances for your home, and we are confident that this vent hood will serve you for many years to come. - Adrian@GEAppliances
Written by a customer while visiting geappliances.com
Customer Rating
1
Did not work and regret purchasing GE
on April 14, 2024
Posted by: BethAnn413
Disappointed as post installation (ducted), the appliance: (1) doesn’t remove odors, smoke, etc. even while cooking a chicken breast on frying pan, (2) shakes the wall and floor, (3) is too loud. Purchased one level up from base model and am told by installer everything was done ok. Amazed that this model could not meet the most basic expectations and I highly regret purchase and doubt adequacy of any GE model now after initially being pleased with this purchase. Maybe I should have stuck with Broan, the previous model.Am told installer is willing to uninstall product and fully refund, I will need to seek help from different product and installer.
Response from geappliances.comBy Michael, GE_Appliances, April 16, 2024
Thank you for taking the time to leave your review. We hate to hear that you were less than impressed with your vent hood, and that you decided to return it after having issues with it not removing odors while also vibrating and creating a lot of noise. This is not something we want or expect from our products. We are constantly working to make our appliances better, and we hope we can earn your trust back as we continue to improve.
Written by a customer while visiting geappliances.com
Customer Rating
3
Average, expected more from GE
on November 19, 2024
Posted by: Mostlately
from Daytona Beach, FL
When fan is on high speed, the entire unit shakes. Front corners of unit are too sharp…should be better designed to avoid sharp corners.
No, I would not recommend this to a friend.
Features
3
Performance
3
Quality
3
Value
3
Response from geappliances.comBy Adrian, GE_Appliances, November 25, 2024
As we continue to make improvements to our appliances, your feedback is extremely important to us. We will pass these comments regarding the shaking and the sharp corners of the unit along to our product team to review.
Written by a customer while visiting geappliances.com
Customer Rating
5
Perfect product
on February 22, 2025
Posted by: Jas316
I absolutely love it. Great light and quiet fan. Always top quality products.
Written by a customer while visiting geappliances.com