Customer reviews from bosch-home.com
Bosch - 500 Series 1.6 Cu. Ft. Convection Built-In Microwave with Sensor Cooking - Stainless Steel
Average customer rating
3.6
(95 Reviews)
Rating breakdown 95 reviews
5 Stars
47
4 Stars
17
3 Stars
3
2 Stars
2
1 Star
26
66%of customers recommend this product.
(
42 out of
64)
Customer Reviews for Bosch - 500 Series 1.6 Cu. Ft. Convection Built-In Microwave with Sensor Cooking - Stainless Steel
Customer Rating
3
Lasted just 2.5 years
on March 7, 2021
Posted by: Joey
I love this speed oven but it only lasted for 2.5 years. I purchased a new one and hoping it will last longer than the previous one. I loved the brand and the oher kitchen products that I bought but 2.5 years for this 2K oven?
No, I would not recommend this to a friend.
Written by a customer while visiting bosch-home.com
Customer Rating
1
Complete failure just outside of warranty
on March 7, 2021
Posted by: unhappy_owner
(This review was collected as part of a promotion.) 2 failures within 15 months of normal use. The second one was a complete failure just outside of the warranty; microwave tripped the breaker, breaker could not be reset, and microwave was unusable.
Based on my experience and the other reviews, I'm hoping Bosch will acknowledge the design flaw with this microwave and provide a recall and/or refund, but I'm not optimistic.
Written by a customer while visiting bosch-home.com
Customer Rating
5
Speed oven
on February 24, 2021
Posted by: coltgo25
[This review was collected as part of a promotion.] So it turns out this is more than a microwave oven. Very versatile and has come in extremely handy as a second oven
I would recommend this to a friend!
Written by a customer while visiting bosch-home.com
Customer Rating
4
Nice little oven
on January 25, 2021
Posted by: JPrato
[This review was collected as part of a promotion.] We got this to go along with large range so that we would have an extra oven at holidays or for small bakes that don't make sense to heat up the big oven. Only two small quips. One the alarm for end of time is hardly audiable even on high and two, it would be nice if you could a low heat for bread proofing. Otherwise it is a nice addition to our kitchen!
I would recommend this to a friend!
Written by a customer while visiting bosch-home.com
Customer Rating
4
Bosch Built In Convection Microwave
on January 22, 2021
Posted by: Cowgirl Kate
[This review was collected as part of a promotion.] Microwave light requires complete unit to be pulled from wall to be replaced. Extremely poor design feature. Power level does not work if pressed before entering time - again, a design flaw. Owner manual states to simply press "Powet Level" to adjust but does not work if done prior to entering microwave time.
I would recommend this to a friend!
Written by a customer while visiting bosch-home.com
Customer Rating
1
Terrible Microwave
on January 7, 2021
Posted by: Deflated
This microwave will not cook popcorn no mater what you do. I cannot believe that this has not been solved by Bosch yet.
No, I would not recommend this to a friend.
Written by a customer while visiting bosch-home.com
Customer Rating
1
Bought because of Bosch loyalty; BIG REGRETS
on December 24, 2020
Posted by: Mark
[This review was collected as part of a promotion.] I wish this review could be 5 stars, I really do.
I purchased this Bosch Microwave/Convection Oven because of the exceptional performance that my existing Bosch Dishwasher and Bosch Vent Hood delivered. I love both of those appliances.
When it came time to buy a new microwave, I didn't even consider any other brands because I had become such Bosch enthusiast, I figured anything else would be a let down.
Turns out, the real let down is this Bosch Microwave/Convection Oven.
PURCHASING THIS MICROWAVE WAS A BIG MISTAKE.
Here's why I want to throw this microwave out the window like the fax machine in Office Space:
* Sensor Reheat - it cannot sense to save its life. This microwave will basically get all food hot enough to melt steel, so I never use this feature. Seriously, a plume of steam gets expelled when opening the door if left to complete a Sensor Reheat cycle. (In contrast, the GE Cafe microwave that was replaced by this Bosch had an excellent sensor reheat function.)
* Turntable is always on -- it cannot be turned off. If using the convection oven, it's a few extra decibels of noise that isn't really needed in the kitchen.
* Unreliable -- the closed door sensor is highly sensitive to the point where I'm constantly loosening and tightening the screws that keep the microwave attached to the cabinet. If they are too tight/too loose, it will not activate the "microwaves" to warm food, but it will still turn on the fan and countdown, almost pretending to be functional.
* Convection is unreliable as well -- similar to the door sensor feature, sometimes the convection heats and other times, the fan just blows but there's no warmth. Again, my previous GE Cafe was rock-solid from a dependability standpoint.
About the only thing this microwave does well is look pretty.
I've only had this microwave for 4 months, and I'm seriously contemplating its replacement.
Here's why: I simply cannot depend on this microwave functioning properly. Any chef/cook knows how frustrating it can be to plan a meal, only to have an appliance crap out on them. It's not fun, and it's especially not fun with a device that costs $1,400.
I consider if this microwave works as intended, it's a bonus. It shouldn't be this way.
If you were a Bosch loyalist and, as a result, are considering this microwave, I would highly discourage it...unless you want to buy mine. :)
No, I would not recommend this to a friend.
Response from bosch-home.comBy KR, CS, December 29, 2020
Hi Mark, thanks for bringing this to our attention and we’re very sorry to hear you’ve been experiencing these issues. We have added a link to our service locater if needed: https://www.bosch-home.com/us/owner-support/repair-service. If you have service questions, please feel free to call our 24/7 customer service team at 800-944-2904 or email us at BoschCare@bshg.com with your contact information. We’d be happy to help.
Written by a customer while visiting bosch-home.com
Customer Rating
5
great appliance
on December 17, 2020
Posted by: kathy
[This review was collected as part of a promotion.] Best combination oven/microwave I have ever had. No complaints at all.
I would recommend this to a friend!
Written by a customer while visiting bosch-home.com