Customer reviews from bosch-home.com
Bosch - 500 Series 1.6 Cu. Ft. Convection Built-In Microwave - Stainless Steel
Average customer rating
4
(68 Reviews)
Rating breakdown 68 reviews
5 Stars
38
4 Stars
15
3 Stars
1
2 Stars
2
1 Star
12
71%of customers recommend this product.
(
32 out of
45)
Customer Reviews for Bosch - 500 Series 1.6 Cu. Ft. Convection Built-In Microwave - Stainless Steel
Customer Rating
4
No CLOCK button instead upside down SETTINGS
on August 15, 2020
Posted by: Pete
New unit!!!! The CLOCK button is installed with an upside down SETTINGS button!!! An expensive unit for a stupid mistake. Funny but not. $$$
How do you make this right?
Written by a customer while visiting bosch-home.com
Customer Rating
5
Our sole oven/nicrowave
on December 11, 2018
Posted by: marko27
[This review was collected as part of a promotion.] We live in a small apartment. When remodeling, we decided to go with this microwave/convection to reduce our appliance footprint and increase storage. By using this appliance, we were able to go without a countertop microwave increasing our counter space. It may not fit a thanksgiving turkey, but it has worked great for all our cooking needs.
I would recommend this to a friend!
Written by a customer while visiting bosch-home.com
Customer Rating
5
Convenience worth the added cost
on January 2, 2019
Posted by: Anne
[This review was collected as part of a promotion.] I originally planned on purchasing a microwave drawer for our kitchen remodel, but when we had to change designs and needed to put the microwave in a tall cabinet I came across the speed ovens. Without the room to do 2 full ovens, I was really excited about the prospect of having an extra convection oven capability for those few times a year when you need to use more than 1 oven at a time. I'm surprised how much we've used the broiler and convection capabilities in the few months that we've had the speed oven. Would definitely recommend to anyone. We have had zero issues.
I would recommend this to a friend!
Written by a customer while visiting bosch-home.com
Customer Rating
1
Bought because of Bosch loyalty; BIG REGRETS
on December 24, 2020
Posted by: Mark
[This review was collected as part of a promotion.] I wish this review could be 5 stars, I really do.
I purchased this Bosch Microwave/Convection Oven because of the exceptional performance that my existing Bosch Dishwasher and Bosch Vent Hood delivered. I love both of those appliances.
When it came time to buy a new microwave, I didn't even consider any other brands because I had become such Bosch enthusiast, I figured anything else would be a let down.
Turns out, the real let down is this Bosch Microwave/Convection Oven.
PURCHASING THIS MICROWAVE WAS A BIG MISTAKE.
Here's why I want to throw this microwave out the window like the fax machine in Office Space:
* Sensor Reheat - it cannot sense to save its life. This microwave will basically get all food hot enough to melt steel, so I never use this feature. Seriously, a plume of steam gets expelled when opening the door if left to complete a Sensor Reheat cycle. (In contrast, the GE Cafe microwave that was replaced by this Bosch had an excellent sensor reheat function.)
* Turntable is always on -- it cannot be turned off. If using the convection oven, it's a few extra decibels of noise that isn't really needed in the kitchen.
* Unreliable -- the closed door sensor is highly sensitive to the point where I'm constantly loosening and tightening the screws that keep the microwave attached to the cabinet. If they are too tight/too loose, it will not activate the "microwaves" to warm food, but it will still turn on the fan and countdown, almost pretending to be functional.
* Convection is unreliable as well -- similar to the door sensor feature, sometimes the convection heats and other times, the fan just blows but there's no warmth. Again, my previous GE Cafe was rock-solid from a dependability standpoint.
About the only thing this microwave does well is look pretty.
I've only had this microwave for 4 months, and I'm seriously contemplating its replacement.
Here's why: I simply cannot depend on this microwave functioning properly. Any chef/cook knows how frustrating it can be to plan a meal, only to have an appliance crap out on them. It's not fun, and it's especially not fun with a device that costs $1,400.
I consider if this microwave works as intended, it's a bonus. It shouldn't be this way.
If you were a Bosch loyalist and, as a result, are considering this microwave, I would highly discourage it...unless you want to buy mine. :)
No, I would not recommend this to a friend.
Response from bosch-home.comBy KR, CS, December 29, 2020
Hi Mark, thanks for bringing this to our attention and we’re very sorry to hear you’ve been experiencing these issues. We have added a link to our service locater if needed: https://www.bosch-home.com/us/owner-support/repair-service. If you have service questions, please feel free to call our 24/7 customer service team at 800-944-2904 or email us at BoschCare@bshg.com with your contact information. We’d be happy to help.
Written by a customer while visiting bosch-home.com
Customer Rating
5
Easy to use features
on December 11, 2018
Posted by: Philly3
[This review was collected as part of a promotion.] Have used this for a month now and have found the features like soften ice creams, cream cheese butter to be really use girl and so easy! Great for convection cooking too! I love this speed oven.
I would recommend this to a friend!
Written by a customer while visiting bosch-home.com
Customer Rating
3
Great until it Breaks - Less than one year of use.
on September 20, 2022
Posted by: mrferris
[This review was collected as part of a promotion.] I had to have this Speed Oven for our house remodel. The concept makes perfect sense, micro and a high end toaster oven all in one; and in the wall to boot. I purchased it a couple of years ago, prior to the pandemic; and with those delays we finally moved in, November 2021. In September 2022, the thing blew the circuit breaker, and continues to do so immediately after resetting the breaker. Of course no longer in warranty. It appears this is a common problem based upon other reviews. Please Help Bosch
Response from bosch-home.comBy CM, CS, September 21, 2022
Hi mrferris, thank you for your feedback. We understand out of warranty repairs are disappointing, and we apologize for the inconvenience. If you have any questions regarding service, please contact our customer service team at 800-944-2904.
Written by a customer while visiting bosch-home.com
Customer Rating
5
Great look and great choices.
on January 24, 2019
Posted by: Ginger20
[This review was collected as part of a promotion.] I purchased these in September; they were delivered in October; and installed in early November. I love the looks of the Bosch appliances and there are so may options for cooking associated with this model. I'm a little intimidated with the options and am just getting the hang of the Power Level feature but I have no doubt this will become my favorite appliance. I love it! And, it is so smart looking!
I would recommend this to a friend!
Written by a customer while visiting bosch-home.com
Customer Rating
5
So much more than expected!
on June 8, 2019
Posted by: Sheryl L
[This review was collected as part of a promotion.] We were looking for an undercounter microwave that would fit in our cabinet spacing and this fit the bill. What I didn't expect was how many options there are with it. Being able to have one button to reheat and cook is something I am using all the time, which I never did with my old microwave. Cooks and reheats evenly. When using the sensor, it prompts your when it is almost done, which is great for my husband who doesn't like things as hot as I do. Can't wait to use the convection oven part next!
Written by a customer while visiting bosch-home.com