Customer Reviews for Bosch - 500 Series 1.6 Cu. Ft. Convection Built-In Microwave with Sensor Cooking - Stainless Steel
Customer Rating
5
Great product
on July 2, 2026
Posted by: Bobby
[This review was collected as part of a promotion.] Very happy with my new built-in convection microwave oven! It can do so many more things than just heat up the food.
[This review was collected as part of a promotion.] This is our 2 nd Bosch 500 . We purchased one with our first renovation at our Lake house . That was 8 years ago and it has been super reliable. When we did are new renovation on our primary home kitchen we did not hesitate to purchase again . We love it easy to use . Convention oven is a big favorite feature. A great product .
Replaced the door switches 3 times in 3 years. This unit has serious design flaws.
Response from bosch-home.comBy BE, CS, March 24, 2026
Hi, thank you for your review. We're sorry to hear about the trouble you have had with your microwave. Our team would be happy to look into this to see what assistance we may offer. Connect with the Bosch team at 800-944-2904 or BoschCare@BSHG.com. Thank you.
Response from bosch-home.comBy Bosch Home US, March 3, 2026
Hi and thanks for your review. It is our priority to ensure that all our customers have a positive experience with our products, and we're truly sorry to hear this model has not met your expectations. For any product-related inquiries, please feel free to call Customer Care Team at 1-800-944-2904 for real-time support and assistance. Thank you.
Adding my comment to hopefully drag down the rating for this product. Bosch should be ashamed to be continuing to sell a product that's so expensive that has a known flaw and cheap parts that will break over time. AVOID.
I have owned this speed oven for 6 years and spent thousands having it repaired. The fuses attached to the side of the door are constantly breaking, we don't open door with microwave running. This is a common problem and after having a repair done, I've become so adept at replacing these fuses I simply do it myself now with spares always on hand. The handle of the door has come off, I replaced once only to have that last less than 1 year. It squeaks, whines, etc. Bosch knows these are issues but appears haven't made any effort to redesign. This is horrible purchase but for the money am trying to get a few more years out of it.
No, I would not recommend this to a friend.
Response from bosch-home.comBy TM, CS, November 10, 2025
Hi, thank you for taking the time to submit this review. We apologize for the difficulties you are experiencing with your appliance. Our team understands how disappointing out-of-warranty repairs can be and we apologize for any inconvenience. Your input is invaluable to us and we appreciate you reaching out. If you have any questions or need assistance, please contact our Customer Support team by calling 1-800-944-2904. Thank you.