Customer reviews from bosch-home.com
Bosch - 500 Series 1.6 Cu. Ft. Convection Built-In Microwave - Stainless Steel
Average customer rating
4
(68 Reviews)
Rating breakdown 68 reviews
5 Stars
38
4 Stars
15
3 Stars
1
2 Stars
2
1 Star
12
71%of customers recommend this product.
(
32 out of
45)
Customer Reviews for Bosch - 500 Series 1.6 Cu. Ft. Convection Built-In Microwave - Stainless Steel
Customer Rating
5
Bad then Great
on March 20, 2021
Posted by: Steve
[This review was collected as part of a promotion.] Was delivered and didn't work out of the box
It was a bad fuse holder fixed it and now I Luv this micro/ oven very much
Go get one!!
It was a bad fuse holder fixed it and now I Luv this micro/ oven very much
Go get one!!
I would recommend this to a friend!
Written by a customer while visiting bosch-home.com
Customer Rating
4
Very nice oven, however...
on April 16, 2021
Posted by: NONE
[This review was collected as part of a promotion.] The frigging handle was put on crooked when assembled at the factory. Come. On. BOSCH!
I would recommend this to a friend!
Written by a customer while visiting bosch-home.com
Customer Rating
1
Do not buy!
on June 6, 2021
Posted by: Lyuba
[This review was collected as part of a promotion.] Very disappointed with this speed oven. In less than 2 years of owning it, it's broken for the second time at the electrical fuse/cord rendering it inoperable. I spent good money on Bosch appliances expecting reliability and quality but this speed oven is a lemon. Very disappointed.
No, I would not recommend this to a friend.
Response from bosch-home.comBy CM, CS, June 7, 2021
Hi Lyuba, thanks for bringing this to our attention and we’re sorry to hear you’ve been experiencing issues with your microwave. We have added a link to our service locater here: https://www.bosch-home.com/us/owner-support/repair-service. If you have service questions, please feel free to call our 24/7 customer service team at 800-944-2904.
Written by a customer while visiting bosch-home.com
Customer Rating
5
Lifesaver!
on June 30, 2021
Posted by: Ann & Eric
[This review was collected as part of a promotion.] Our main oven is broken and having a microwave / convection oven combo has been a lifesaver. The controls are easy to use, the display is clear if you're setting minutes vs seconds (vs hours) and the timer has a pleasant sound when it goes off.
I would recommend this to a friend!
Written by a customer while visiting bosch-home.com
Customer Rating
5
Best Microwave ever
on July 23, 2021
Posted by: Gatorgal
[This review was collected as part of a promotion.] This microwave has so may innovations that I'm still enjoying experimenting with all the features. Not only does it do traditional microwave functions, but it does convection cooking, has a multitude of sensor cooking options and a guide to help with some specific functions. It's a beautiful addition to my kitchen.
I would recommend this to a friend!
Written by a customer while visiting bosch-home.com
Customer Rating
1
4 years - 4 repairs, worthless support
on August 2, 2021
Posted by: DG_NJ
Four years into buying this model, no less than four repairs needed, internal thermostat, control panel, opening door now shorting circuit breaker. Latest call to support for fixing short - stating I must pay for fourth repair.
No, I would not recommend this to a friend.
Response from bosch-home.comBy CM, CS, August 3, 2021
Hi DG_NJ, we're sorry to hear this has been your experience and appreciate you bringing it to our attention. We understand our customer service team is working on this matter with you. If you have additional questions or concerns, please contact our 24/7 customer service at 800-944-2904.
Written by a customer while visiting bosch-home.com
Customer Rating
1
14 one star reviews might tell Bosch something
on August 17, 2021
Posted by: grozack
[This review was collected as part of a promotion.] The Bosch team is not interested in getting to the bottom of their defective oven that dies after less than a 2 yearsand repeatedly so!
No, I would not recommend this to a friend.
Response from bosch-home.comBy CM, CS, August 20, 2021
Hi grozack, thanks for bringing this to our attention and we’re sorry to hear you’ve been experiencing issues with your appliance. We have added a link to our service locater here: https://www.bosch-home.com/us/owner-support/repair-service. If you have service questions, please feel free to call our 24/7 customer service team at 800-944-2904.
Written by a customer while visiting bosch-home.com
Customer Rating
1
Worst microwave we've ever owned
on August 31, 2021
Posted by: Melanie
[This review was collected as part of a promotion.] We bought this microwave because it seemed like the best one for the space we had available after a microwave. It rattles loudly, the tray no longer spins, the popcorn button is useless, it's hard to clean.
No, I would not recommend this to a friend.
Response from bosch-home.comBy CM, CS, September 1, 2021
Hi Melanie, thank you for your review and we're sorry to hear of your disappointment with your microwave. We value your feedback and we will be sure to forward this to our product team. If you have any questions regarding service, please contact our 24/7 customer service team at 800-944-2904.
Written by a customer while visiting bosch-home.com