Customer reviews from bosch-home.com
Bosch - 500 Series 1.6 Cu. Ft. Convection Built-In Microwave with Sensor Cooking - Stainless Steel
Average customer rating
3.6
(95 Reviews)
Rating breakdown 95 reviews
5 Stars
47
4 Stars
17
3 Stars
3
2 Stars
2
1 Star
26
66%of customers recommend this product.
(
42 out of
64)
Customer Reviews for Bosch - 500 Series 1.6 Cu. Ft. Convection Built-In Microwave with Sensor Cooking - Stainless Steel
Customer Rating
4
Not user friendly controls
on June 10, 2024
Posted by: micro
too slow to operate, too many strokes
Written by a customer while visiting bosch-home.com
Customer Rating
2
Stopped working after 5 years.
on May 4, 2024
Posted by: Trisia2020
Bought this in 2019, and expected better performance. Randomly stopped working after 5 years. It only has a 1 year warranty. Now sinking more money into service calls and repairs. Our old wall oven was working fine after 26 years, ans we bought this to update the kitchen. Thought Bosch had good quality, guess I was mistaken.
No, I would not recommend this to a friend.
Response from bosch-home.comBy Bosch Home US, May 6, 2024
Hi Trisia2020, thanks for your review. It is our priority to ensure that all our customers have a positive experience with our products, and we regret that we fell short of your expectations. Our Customer Care Team is available at 1-800-944-2904 if assistance is needed. Please know we're here to help. Thank you.
Written by a customer while visiting bosch-home.com
Customer Rating
1
Unit failed after only 4 years
on April 7, 2024
Posted by: Jack w
[This review was collected as part of a promotion.] Unit failed after only 4 years. Unit gets light usage. Extremely disappointed
No, I would not recommend this to a friend.
Response from bosch-home.comBy CS, RH, April 9, 2024
Hi Jack, we apologize for the disappointment you've experienced with your Bosch microwave speed oven. It's disheartening to hear that our product did not meet your expectations. Please reach out to our customer care team at 1-800-944-2904 to discuss the issue further and explore potential solutions. Your feedback is valuable to us, and we will share it with our product development team for future improvements. Thank you for choosing Bosch, and we apologize for any inconvenience caused.
Written by a customer while visiting bosch-home.com
Customer Rating
4
Bosch 500 Series
on January 20, 2024
Posted by: Daniel's Mom
When we remodeled it never occurred to us to put in a doulbe oven. After all there was only the two of us. How much baking/cooking would we do? Mistake. After many years we decided to discard the steam oven we rarely used and replace it with a Speed Oven. We have had our BOSCH unit for several years and I love it. It provides another oven with a width that allows casserole dishes and baking pans. She has been well worth the money spent. Not to mention that the unit is an asthestic fit with our other appliance. Now, I would like to replace my Decor wall oven with a Bosch unit. Let me get back to that adventure.
Written by a customer while visiting bosch-home.com
Customer Rating
4
Bosch Microwave
on January 8, 2024
Posted by: Nancy
(This review was collected as part of a promotion.) I love my new Bosch convection microwave and would give it a 4.5 versus 4 out of 5 if that rating was possible on your system! I experience a potential dropping or burning safety hazard concern when extracting heavy, hot cooking vessels from the microwave oven.
I have the microwave installed above my conventional oven, the microwave oven door opens forward and I am not very tall. I will attach a photo to demonstrate the potential awkwardness of extracting a cooking dish.
I have the microwave installed above my conventional oven, the microwave oven door opens forward and I am not very tall. I will attach a photo to demonstrate the potential awkwardness of extracting a cooking dish.
I would recommend this to a friend!
Written by a customer while visiting bosch-home.com
Customer Rating
1
This unit is a lemon
on January 2, 2024
Posted by: Klewis
Just search the internet for this product and you will see how many complaints there are. Bosch should be ashamed of themselves for not standing behind their brand and acknowledging that this unit has serious manufacturing defects. If you look at the price of this unit it is over $1500. Bosch will happily diagnose the issue for you but then refuse to do anything if you are out of warranty, the Megatron sparks, then if you replace the megatron other faulty parts are realized and the unit is done for. Spent over $500 to try and repair and utterly disappointed that Bosch continues to sell this oven to unsuspecting buyers.
No, I would not recommend this to a friend.
Response from bosch-home.comBy CM, CS, January 3, 2024
Hi Klewis, we understand out-of-warranty repairs are disappointing and apologize for the inconvenience. If you have any questions or concerns, please feel free to contact our Customer Support team by calling 1-800-944-2904. Thank you.
Written by a customer while visiting bosch-home.com
Customer Rating
5
Happy Customer
on November 18, 2023
Posted by: Happy Customer
[This review was collected as part of a promotion.] Easy to install and works great!
I would recommend this to a friend!
Written by a customer while visiting bosch-home.com
Customer Rating
5
Microwave review
on October 18, 2023
Posted by: Ovich
[This review was collected as part of a promotion.] Easy to use & very quiet
I would recommend this to a friend!
Written by a customer while visiting bosch-home.com