Customer reviews from bosch-home.com
Bosch - 500 Series 1.6 Cu. Ft. Convection Built-In Microwave with Sensor Cooking - Stainless Steel
Average customer rating
3.9
(71 Reviews)
Rating breakdown 71 reviews
5 Stars
39
4 Stars
15
3 Stars
2
2 Stars
2
1 Star
13
71%of customers recommend this product.
(
34 out of
48)
Customer Reviews for Bosch - 500 Series 1.6 Cu. Ft. Convection Built-In Microwave with Sensor Cooking - Stainless Steel
Customer Rating
1
Died way too soon
on December 14, 2020
Posted by: matt
Bougth this along with multiple other Bosch products as part of a professional kitchen remodel. Worked great when it worked --which was just about 2 years. Based on other reviews, this seems like a common problem. I expected a lot more for the money and from the Bosch brand than 24 months.
No, I would not recommend this to a friend.
Response from bosch-home.comBy KR, CS, December 16, 2020
Hi Matt, thanks bringing this to our attention and we’re sorry to hear you’ve been experiencing issues with your microwave. We have added a link to our service locater here: https://www.bosch-home.com/us/owner-support/repair-service. If you have any questions, please feel free to call our 24/7 customer service team at 800-944-2904 or email us at BoschCare@bshg.com with your contact information. We’d be happy to help.
Written by a customer while visiting bosch-home.com
Customer Rating
2
Stopped working after 5 years.
on May 4, 2024
Posted by: Trisia2020
Bought this in 2019, and expected better performance. Randomly stopped working after 5 years. It only has a 1 year warranty. Now sinking more money into service calls and repairs. Our old wall oven was working fine after 26 years, ans we bought this to update the kitchen. Thought Bosch had good quality, guess I was mistaken.
No, I would not recommend this to a friend.
Response from bosch-home.comBy Bosch Home US, May 6, 2024
Hi Trisia2020, thanks for your review. It is our priority to ensure that all our customers have a positive experience with our products, and we regret that we fell short of your expectations. Our Customer Care Team is available at 1-800-944-2904 if assistance is needed. Please know we're here to help. Thank you.
Written by a customer while visiting bosch-home.com
Customer Rating
5
Impressed with this Oven
on July 8, 2020
Posted by: DesignerGal
[This review was collected as part of a promotion.] Excellent Product! This oven works better than my main oven and everything that comes out of it is perfection. Wasn't sure how this would compare to a full size oven and I am so pleased. The microwave setting is spectacular. You cannot hear it at all, there is no humming in the background. This is really a excellent product!
Written by a customer while visiting bosch-home.com
Customer Rating
4
Great second oven!
on October 22, 2020
Posted by: LizD
[This review was collected as part of a promotion.] I am very happy with my Speed Oven. I find I often use it instead of my larger oven when cooking smaller items because it heats up so much faster. I love all the different options for cooking. My only complaint is that I wish the laminated "cheat sheet" for quick reference was more extensive. I keep needing to go back to my instruction booklet to figure out what power level to use. This is a great product for a small kitchen. it will be great at the holidays for a second oven. I highly recommend!
Written by a customer while visiting bosch-home.com
Customer Rating
1
junk
on July 22, 2024
Posted by: Dave
two weeks after warranty ran out it started making a horrible 'ratching' sound as the turntable turned ... then the plastic gizmo that held the turntable broke - so no turning. My custom kitchen was designed around this 24" built-in appliance. No I'm stuck with having to buy another?
No, I would not recommend this to a friend.
Response from bosch-home.comBy CS, RH, July 23, 2024
Hi Dave, thanks for sharing your review. We're deeply sorry for any inconvenience you may have experienced and truly value your feedback. If you need assistance, please do not hesitate to contact our customer care team at 1-800-944-2904 or via email at BoschCare@bshg.com. Our dedicated team is here to help. Thank you for reaching out.
Written by a customer while visiting bosch-home.com
Customer Rating
1
Poor Engineering
on November 8, 2025
Posted by: Chris
I have owned this speed oven for 6 years and spent thousands having it repaired. The fuses attached to the side of the door are constantly breaking, we don't open door with microwave running. This is a common problem and after having a repair done, I've become so adept at replacing these fuses I simply do it myself now with spares always on hand. The handle of the door has come off, I replaced once only to have that last less than 1 year. It squeaks, whines, etc. Bosch knows these are issues but appears haven't made any effort to redesign. This is horrible purchase but for the money am trying to get a few more years out of it.
No, I would not recommend this to a friend.
Response from bosch-home.comBy TM, CS, November 10, 2025
Hi, thank you for taking the time to submit this review. We apologize for the difficulties you are experiencing with your appliance. Our team understands how disappointing out-of-warranty repairs can be and we apologize for any inconvenience. Your input is invaluable to us and we appreciate you reaching out. If you have any questions or need assistance, please contact our Customer Support team by calling 1-800-944-2904. Thank you.
Written by a customer while visiting bosch-home.com
Customer Rating
5
Microwave/convection oven with many features
on January 9, 2017
Posted by: California dreaming
This combination microwave/convection oven was part of an upgrade to our kitchen cooking appliances. We previously had two built in ovens and a countertop microwave. I wanted to clear the counter but still have the flexibility of two ovens when needed as well as a microwave that is much used. This oven fulfilled all needs beautifully, and the features in fact offered much more than I expected. Not only is it a great performing microwave with precision cooking, it offers additional features of sensor heating, sensor defrosting and of course the full features of a convection oven when needed. It looks beautiful in the kitchen and performs like a dream.
I would recommend this to a friend!
Written by a customer while visiting bosch-home.com
Customer Rating
5
We absolutely LOVE this speed oven/microwave!
on February 24, 2018
Posted by: tpguess
[This review was collected as part of a promotion.] We downsized for retirement and did a full remodel of a mobile home... from the foundation to the roof... with the Great Room/Kitchen combo being the center of the project. It took five months and we researched appliances until we were blue in the face.
We did not have a lot of wall space and wanted an under the counter Microwave for the center island. After a lot of research we decided we definitely did not want a Microwave drawer. When we found this Speed Oven we really got excited about having a third Convection Oven and broiler. We imagined the device would be the one we used most for convenience.
Now we have been in the new home for 2 months. We cannot believe how convenient and fast this oven is. It's large enough for almost any two person meal project and the combination of three cooking methods creates an amazing kitchen tool. It heats up much faster than our Pro Thermador Double oven because it is smaller of course. So we not only are saving time... we're saving energy and money. The 1000 watt microwave is fast, quiet, and the height under the counter is very convenient. We love the fold down door.
It's easy to clean... and it's beautiful. What more could you ask for?
I would recommend this to a friend!
Written by a customer while visiting bosch-home.com