Customer reviews from Western Digital
WD - Blue 500GB Internal SATA Hard Drive for Desktops
Average customer rating
2.3
(12 Reviews)
Rating breakdown 12 reviews
5 Stars
4
4 Stars
0
3 Stars
0
2 Stars
0
1 Star
8
0%of customers recommend this product.
(
0 out of
2)
Customer Reviews for WD - Blue 500GB Internal SATA Hard Drive for Desktops
Customer Rating
5
High Quality Hard Drive (WD40EZRZ)
on July 9, 2021
Posted by: Vusal H.
WD is the BEaST. There are 3 WD HDD (2x1TB WD10EZEX, 1x4TB WD40EFRX) on my PC and 1x4TB WD40EFRX on my NAS. Work very well. I recommend to buy WD HDD.
Written by a customer while visiting Western Digital
Customer Rating
1
Configuring the two new WD 500 GB hard for useage!
on December 11, 2023
Posted by: Larry Airline
Verified Purchase:Yes
Unable to configure the WD 500GB hard drive for usage on a Windows 11 computer. Would like much assistance. To whom should I address this issue with. I will be standing by for your response!
Response from Western DigitalBy SM OLS, December 14, 2023
Hello,
We are sorry to hear about your user experience with Western Digital WD 3.5in PC and appreciate your time providing this review and bringing this matter to our attention.
We would request you to open a support ticket in brief and share with possible error screenshots. Please refer to the link mentioned:https://support-en.wd.com/app/ask/session/ the customer support team get back to you in a earliest possible time.
All our products must pass our stringent quality standards before leaving our factory to be free from defects in materials and craftsmanship. We stand behind our products throughout the device's factory warranty period. Please contact us via the phone with reference to the review to ensure an overall good experience with Western Digital.
Need Help? Please see our "'Contact Us" page for information.
We are sorry to hear about your user experience with Western Digital WD 3.5in PC and appreciate your time providing this review and bringing this matter to our attention.
We would request you to open a support ticket in brief and share with possible error screenshots. Please refer to the link mentioned:https://support-en.wd.com/app/ask/session/ the customer support team get back to you in a earliest possible time.
All our products must pass our stringent quality standards before leaving our factory to be free from defects in materials and craftsmanship. We stand behind our products throughout the device's factory warranty period. Please contact us via the phone with reference to the review to ensure an overall good experience with Western Digital.
Need Help? Please see our "'Contact Us" page for information.
Written by a customer while visiting Western Digital
Customer Rating
1
Doesnt show up in bios
on December 28, 2024
Posted by: Fang89
New disc not recognized by bios in new pc build on asus prime x870-p wifi csm motherboard. Power is on as disc spins up but not recognised by bios so cannot troubleshoot.
Response from Western DigitalBy SM OLS, March 3, 2025
Hi Fang89, We apologize for the inconvenience and delayed response. Please let us confirm that there can be multiple factors that may work with or against the drive and we would like to have the opportunity to address your concerns directly as we think there were greater underlying causes that needed to be investigated with care resulting to a positive outcome.
You can open a support ticket at https://support-en.wd.com/app/ask/session/ with detailed information ,the customer support team get back to you in a earliest possible time.
You can open a support ticket at https://support-en.wd.com/app/ask/session/ with detailed information ,the customer support team get back to you in a earliest possible time.
Written by a customer while visiting Western Digital
Posted by: Not happening
Verified Purchase:Yes
Works as it is suppose to. **************??******??
Written by a customer while visiting Western Digital