Customer reviews from simplemobile.com
Simple Mobile - Bring Your Own Phone SIM Card Kit
Average customer rating
3.7
(60 Reviews)
Rating breakdown 60 reviews
5 Stars
34
4 Stars
6
3 Stars
2
2 Stars
1
1 Star
17
100%of customers recommend this product.
(
2 out of
2)
Customer Reviews for Simple Mobile - Bring Your Own Phone SIM Card Kit
Posted by: Nico
Verified Purchase:Yes
I have a problem with my SIM card the agent I spoke with was very helpful. The SIM card arrived on time and I was able to start using my after 5 days without phone.
Written by a customer while visiting simplemobile.com
Posted by: Alinna
Verified Purchase:Yes
I had to buy it technical support left me no other option.
Written by a customer while visiting simplemobile.com
Posted by: Lea2552
Verified Purchase:Yes
This is supposed to be a bring your own phone SIM card. I had a Simple Mobile phone from a couple years ago that I wanted to give to someone. I bought this card and it would not work with the phone - it took a long time with several customer service reps to figure this out. Did not work for me - check that it will work with your phone before you waste your time.
Response from simplemobile.comBy SIMPLE Mobile, October 28, 2020
Hi. This is Jude from SIMPLE Mobile. Our sincere apologies for this experience. We do not want our customers to encounter issues about the service we offer. To make it right, kindly copy this link http://bit.ly/2EETNDo and paste it on a new window for chat support. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611. Thank you for the ratings you have left.
Written by a customer while visiting simplemobile.com
Posted by: Anonymous
Verified Purchase:Yes
Very simple and easy process. Great when you are in a pinch and want to switch phone companies.
Written by a customer while visiting simplemobile.com
Posted by: gritty fritty
Verified Purchase:Yes
It came good in mail. The sim card works great it was very cheap to purchase.
Written by a customer while visiting simplemobile.com
Posted by: Sergz123
Verified Purchase:Yes
that's not latest R15 simcard, it will not improve 5G reception
avoid, until they update their inventory
avoid, until they update their inventory
Response from simplemobile.comBy SIMPLE Mobile, October 10, 2020
Hi. This is Katrina from SIMPLE Mobile. Thank you for letting us know know about this. Your feedback helps us get better. We will into this issue and hope to resolve it promptly and accurately. Should you need further assistance, please copy this link http://bit.ly/2EETNDo and paste it on a new window for chat support. You may also text HELP to 611611. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. Have a great day!
Written by a customer while visiting simplemobile.com
Posted by: Disapointed
Verified Purchase:Yes
Looking forward to leaving ATT
But the T Mobile network was not able to "see" my simple mobile phone in the galleria area of houston
But the T Mobile network was not able to "see" my simple mobile phone in the galleria area of houston
Response from simplemobile.comBy SIMPLE Mobile, October 8, 2020
Hi. This is Ramel from SIMPLE Mobile. Please accept our deepest apology for this experience. Let us help you with your issue. Please copy this link http://bit.ly/2EETNDo and paste it on a new window for chat support. You may also text the word Help to short code 611611. For your convenience, our representatives are available Mondays to Sundays from 08:00 AM to 11:45 PM EST.
Written by a customer while visiting simplemobile.com
Posted by: Anonymous
Verified Purchase:Yes
I was told my phone would work with this system and it doesn’t, so now I’m out $50. Terrible service. They need to review their services.
Response from simplemobile.comBy SIMPLE Mobile, October 8, 2020
Hi. This is Ramel from SIMPLE Mobile. Thank you so much for your feedback and review. Please accept our deepest apology for this experience. Please copy this link http://bit.ly/2EETNDo and paste it on a new window for chat support. You may also text the word Help to short code 611611. For your convenience, our representatives are available Mondays to Sundays from 08:00 AM to 11:45 PM EST.
Written by a customer while visiting simplemobile.com