Brought my phone to transfer number after several phone calls i have a locked sim card that nobody can unlock
Response from simplemobile.comBy SIMPLE Mobile, May 7, 2021
Hi. This is Janet from SIMPLE Mobile. We sincerely apologize for the trouble that this has caused you. We hope to be given another chance to fully evaluate your situation and make things right. Please chat with us at http://bit.ly/2EETNDo. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You may also text the key word HELP to 611611 to view our self-service menu with a list of help key words with valuable information.
I mean, its literally just a sim card for my phone. I don't really know what they want me to say, but apparently they want it bad because this is the 4th time I've gotten the same email "Please review Bringe your own phone sim kit while its fresh!" So sure, great sim card I guess. It works as intended I suppose. Service is average for what you'd expect. At least it works with my phone just like it said it wood. Good job simplemobile hehe...
I had no choice but to make this purchase. I have one number and unknown to me to change over to a new phone you still need a new sim card.
Response from simplemobile.comBy SIMPLE Mobile, April 12, 2021
Hi. This is Robert from SIMPLE Mobile. Thank you so much for giving us a rating! If you have suggestions for improvement that could better our service in any sphere, please let us know. Have a great day!
I lost my money! Will never recommend simple mobil
on April 11, 2021
Posted by: Anonymous
Verified Purchase:Yes
Your customer service is none existing and the phone wouldn't even work
Response from simplemobile.comBy SIMPLE Mobile, April 11, 2021
Hi. This is Marie from SIMPLE Mobile. We're sorry for the trouble we may have caused you. Allow us to speak with you so we can make things right. Please copy this link http://bit.ly/2EETNDo and paste it to a new window for chat support. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also text the keyword HELP to 611611. Thank you.