When I checked the my ein compatibility online it stated compatible but after I bought it the support team told me it was not compatible.
Response from simplemobile.comBy SIMPLE Mobile, August 20, 2020
Hi. This is April from SIMPLE Mobile. We are sorry for the trouble that you have encountered. Allow us to double check the compatibility of your device. Please copy this link http://bit.ly/2EETNDo and paste it on a new window for chat support. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611.
Written by a customer while visiting simplemobile.com
I have been with this service a month and I love that it's more suited to my needs than paying for what I'm not. Plus quick and easy to set up and great service thus far. Thanks!
Written by a customer while visiting simplemobile.com
An extremely slow network and constant network severances. Even the recommended APN settings don't work properly.
Response from simplemobile.comBy SIMPLE Mobile, September 23, 2020
Hi. This is Robert from SIMPLE Mobile. We apologize for the inconvenience. Your time is valuable, and we want to make sure that you get the assistance you need. For assistance, please copy this link http://bit.ly/2EETNDo and paste it on a new window for chat support. You may also text the word Help to short code 611611. For your convenience, our representatives are available Mondays to Sundays from 08:00 AM to 11:45 PM EST.
Written by a customer while visiting simplemobile.com
Tried to bring my own phone but it wouldn’t work on their system. So I was issued a refund that has yet to debited
Response from simplemobile.comBy SIMPLE Mobile, September 24, 2020
Hi. This is Frank from SIMPLE Mobile. Thank you for your rating. We're sorry for the inconvenience this may have caused you. Allow us to make it right for you. For assistance, copy this link http://bit.ly/2EETNDo and paste it on a new window for chat support. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611. We are looking forward to work with you.
Written by a customer while visiting simplemobile.com