Customer reviews from simplemobile.com
Simple Mobile - Bring Your Own Phone SIM Card Kit
Average customer rating
3.7
(60 Reviews)
Rating breakdown 60 reviews
5 Stars
34
4 Stars
6
3 Stars
2
2 Stars
1
1 Star
17
100%of customers recommend this product.
(
2 out of
2)
Customer Reviews for Simple Mobile - Bring Your Own Phone SIM Card Kit
Customer Rating
2
Fast data in some areas, no data indoors at others
on December 19, 2020
Posted by: Anonymous
Verified Purchase:Yes
It gives really fast data in some areas, in other areas, especially indoors no data is available. I'm switching to Tmobile. If you can't get data indoors at some places, that negates the point of the hotspot.
Response from simplemobile.comBy SIMPLE Mobile, December 22, 2020
Hi. This is Frank from SIMPLE Mobile. Thank you for taking the time to rate us. As per our interest to serve you better, we are continuously working on improving and expanding our procedures, products and overall service. We also apologize for the inconvenience that you have experienced with your data service. Allow us to help you with it. For assistance, copy this link http://bit.ly/2EETNDo and paste it on a new window for chat support. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611.
Written by a customer while visiting simplemobile.com
Posted by: Anonymous
Verified Purchase:Yes
I brought my and very happy to have my own phon .Thanks
Written by a customer while visiting simplemobile.com
Posted by: Anonymous
Verified Purchase:Yes
I referred someone to open simple mobile they use the sim I order how can I get my point
Written by a customer while visiting simplemobile.com
Posted by: Smithee Reviews
Verified Purchase:Yes
careful with the tiny sim. Opening the package allows it to pop out and disappear into your floor. Waiting for the replacement sim to arrive :-(
Response from simplemobile.comBy SIMPLE Mobile, January 11, 2021
Hi. This is Robert from SIMPLE Mobile. We apologize for the inconvenience. Your time is valuable, and we want to make sure that you get the assistance you need. For assistance, please copy this link http://bit.ly/2EETNDo and paste it on a new window for chat support. You may also text the word Help to short code 611611. For your convenience, our representatives are available Mondays to Sundays from 08:00 AM to 11:45 PM EST.
Written by a customer while visiting simplemobile.com
Posted by: Danny
Verified Purchase:Yes
Great price plan for 5 phones but the service sucks real bad we have the unlimited package the internet is really slow and we keep losing signal , calls drop every time we call out and stay on the phone after 10 minutes
Response from simplemobile.comBy SIMPLE Mobile, January 26, 2021
Hi. This is Robert from SIMPLE Mobile. We apologize for the inconvenience. Your time is valuable, and we want to make sure that you get the assistance you need. For assistance, please copy this link http://bit.ly/2EETNDo and paste it on a new window for chat support. You may also text the word Help to short code 611611. For your convenience, our representatives are available Mondays to Sundays from 08:00 AM to 11:45 PM EST.
Written by a customer while visiting simplemobile.com
Posted by: Sheridan
Verified Purchase:Yes
It’s pretty easy if you’ve done it before with other companies. But as far as why WiFi calling isn’t already on make another sense. Because where I live I can’t use my phone without WiFi.
Response from simplemobile.comBy SIMPLE Mobile, January 29, 2021
Hi. This is Katrina from SIMPLE Mobile. We understand your concern, and we are sorry for the trouble this has caused you. Let's go over all the details and options together. Please copy this link http://bit.ly/2EETNDo and paste it on a new window for chat support. You may also text HELP to 611611. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. Have a great day!
Written by a customer while visiting simplemobile.com
Posted by: Zubair
Verified Purchase:Yes
I bought this a month ago and happy with this product.
Written by a customer while visiting simplemobile.com
Posted by: Genna
Verified Purchase:Yes
love shopping with Simple Mobil, if you cant find what you are looking for the chat is very helpful. Every time I purchase something I get it in 2 days, no guess work.
Written by a customer while visiting simplemobile.com