Customer reviews from simplemobile.com
Simple Mobile - Bring Your Own Phone SIM Card Kit
Average customer rating
3.7
(60 Reviews)
Rating breakdown 60 reviews
5 Stars
34
4 Stars
6
3 Stars
2
2 Stars
1
1 Star
17
100%of customers recommend this product.
(
2 out of
2)
Customer Reviews for Simple Mobile - Bring Your Own Phone SIM Card Kit
Posted by: Smithee Reviews
Verified Purchase:Yes
careful with the tiny sim. Opening the package allows it to pop out and disappear into your floor. Waiting for the replacement sim to arrive :-(
Response from simplemobile.comBy SIMPLE Mobile, January 11, 2021
Hi. This is Robert from SIMPLE Mobile. We apologize for the inconvenience. Your time is valuable, and we want to make sure that you get the assistance you need. For assistance, please copy this link http://bit.ly/2EETNDo and paste it on a new window for chat support. You may also text the word Help to short code 611611. For your convenience, our representatives are available Mondays to Sundays from 08:00 AM to 11:45 PM EST.
Written by a customer while visiting simplemobile.com
Posted by: Anonymous
Verified Purchase:Yes
I referred someone to open simple mobile they use the sim I order how can I get my point
Written by a customer while visiting simplemobile.com
Posted by: Anonymous
Verified Purchase:Yes
I brought my and very happy to have my own phon .Thanks
Written by a customer while visiting simplemobile.com
Customer Rating
2
Fast data in some areas, no data indoors at others
on December 19, 2020
Posted by: Anonymous
Verified Purchase:Yes
It gives really fast data in some areas, in other areas, especially indoors no data is available. I'm switching to Tmobile. If you can't get data indoors at some places, that negates the point of the hotspot.
Response from simplemobile.comBy SIMPLE Mobile, December 22, 2020
Hi. This is Frank from SIMPLE Mobile. Thank you for taking the time to rate us. As per our interest to serve you better, we are continuously working on improving and expanding our procedures, products and overall service. We also apologize for the inconvenience that you have experienced with your data service. Allow us to help you with it. For assistance, copy this link http://bit.ly/2EETNDo and paste it on a new window for chat support. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611.
Written by a customer while visiting simplemobile.com
Posted by: Anonymous
Verified Purchase:Yes
No problems at all. Great service. Thanks!!!!!!!!!!
Written by a customer while visiting simplemobile.com
Posted by: Mad Mad
Verified Purchase:Yes
wont bring my plan on, almost 30 days no service, mediocre, overrated
Response from simplemobile.comBy SIMPLE Mobile, December 18, 2020
Hi. This is Katrina from SIMPLE Mobile. We apologize for the trouble that you have encountered using our service. To make it right, please copy this link http://bit.ly/2EETNDo and paste it on a new window for chat support. You may also text HELP to 611611. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. Have a great day!
Written by a customer while visiting simplemobile.com
Posted by: Anonymous
Verified Purchase:Yes
Good buy, good shipping time, it comes with easy instructions. The package was too bulky for the size of the item, with could have been sent in a carton envelope.
Written by a customer while visiting simplemobile.com
Posted by: Anonymous
Verified Purchase:Yes
Ok I guess it's worth the wait is waited 3long days but it was well worth it
Written by a customer while visiting simplemobile.com