Customer reviews from simplemobile.com
Simple Mobile - Bring Your Own Phone SIM Card Kit
Average customer rating
3.7
(60 Reviews)
Rating breakdown 60 reviews
5 Stars
34
4 Stars
6
3 Stars
2
2 Stars
1
1 Star
17
100%of customers recommend this product.
(
2 out of
2)
Customer Reviews for Simple Mobile - Bring Your Own Phone SIM Card Kit
Posted by: Anonymous
Verified Purchase:Yes
Very simple and easy process. Great when you are in a pinch and want to switch phone companies.
Written by a customer while visiting simplemobile.com
Posted by: Lea2552
Verified Purchase:Yes
This is supposed to be a bring your own phone SIM card. I had a Simple Mobile phone from a couple years ago that I wanted to give to someone. I bought this card and it would not work with the phone - it took a long time with several customer service reps to figure this out. Did not work for me - check that it will work with your phone before you waste your time.
Response from simplemobile.comBy SIMPLE Mobile, October 28, 2020
Hi. This is Jude from SIMPLE Mobile. Our sincere apologies for this experience. We do not want our customers to encounter issues about the service we offer. To make it right, kindly copy this link http://bit.ly/2EETNDo and paste it on a new window for chat support. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611. Thank you for the ratings you have left.
Written by a customer while visiting simplemobile.com
Posted by: Alinna
Verified Purchase:Yes
I had to buy it technical support left me no other option.
Written by a customer while visiting simplemobile.com
Posted by: Nico
Verified Purchase:Yes
I have a problem with my SIM card the agent I spoke with was very helpful. The SIM card arrived on time and I was able to start using my after 5 days without phone.
Written by a customer while visiting simplemobile.com
Customer Rating
1
Disappointed n won't b able to recommend .simple
on November 7, 2020
Posted by: Neerro
Verified Purchase:Yes
Lookin other way might help.. coz you will be having hard time
Response from simplemobile.comBy SIMPLE Mobile, November 8, 2020
Hi. This is Frank from SIMPLE Mobile. We are sorry for the trouble that you have encountered. For us to assist you, please copy this link http://bit.ly/2EETNDo and paste it on a new window for chat support. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611.
Written by a customer while visiting simplemobile.com
Posted by: AbbyC23
Verified Purchase:Yes
It's been a week and a half and my phone still hasn't switched over
Response from simplemobile.comBy SIMPLE Mobile, November 8, 2020
Hi. This is Robert from SIMPLE Mobile. We apologize for the inconvenience. Your time is valuable, and we want to make sure that you get the assistance you need. For assistance, please copy this link http://bit.ly/2EETNDo and paste it on a new window for chat support. You may also text the word Help to short code 611611. For your convenience, our representatives are available Mondays to Sundays from 08:00 AM to 11:45 PM EST.
Written by a customer while visiting simplemobile.com
Posted by: Marisa1981
Verified Purchase:Yes
I bought this BYOP SIM KIT because Simple Mobile is simply the best mobile!! hands down, all around- BEST quality, product, and service
Written by a customer while visiting simplemobile.com
Posted by: Jensen
Verified Purchase:Yes
Got this on the 2nd of this month, great service, came in early than expected, would recommend this if you are looking for a good plan
Written by a customer while visiting simplemobile.com