I was told my phone would work with this system and it doesn’t, so now I’m out $50. Terrible service. They need to review their services.
Response from simplemobile.comBy SIMPLE Mobile, October 8, 2020
Hi. This is Ramel from SIMPLE Mobile. Thank you so much for your feedback and review. Please accept our deepest apology for this experience. Please copy this link http://bit.ly/2EETNDo and paste it on a new window for chat support. You may also text the word Help to short code 611611. For your convenience, our representatives are available Mondays to Sundays from 08:00 AM to 11:45 PM EST.
Written by a customer while visiting simplemobile.com
Looking forward to leaving ATT But the T Mobile network was not able to "see" my simple mobile phone in the galleria area of houston
Response from simplemobile.comBy SIMPLE Mobile, October 8, 2020
Hi. This is Ramel from SIMPLE Mobile. Please accept our deepest apology for this experience. Let us help you with your issue. Please copy this link http://bit.ly/2EETNDo and paste it on a new window for chat support. You may also text the word Help to short code 611611. For your convenience, our representatives are available Mondays to Sundays from 08:00 AM to 11:45 PM EST.
Written by a customer while visiting simplemobile.com
that's not latest R15 simcard, it will not improve 5G reception avoid, until they update their inventory
Response from simplemobile.comBy SIMPLE Mobile, October 10, 2020
Hi. This is Katrina from SIMPLE Mobile. Thank you for letting us know know about this. Your feedback helps us get better. We will into this issue and hope to resolve it promptly and accurately. Should you need further assistance, please copy this link http://bit.ly/2EETNDo and paste it on a new window for chat support. You may also text HELP to 611611. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. Have a great day!
Written by a customer while visiting simplemobile.com