Customer reviews from usa.canon.com
Canon - MAXIFY MB5420 Wireless All-In-One Inkjet Printer - Black
Average customer rating
3.9
(62 Reviews)
Rating breakdown 62 reviews
5 Stars
34
4 Stars
11
3 Stars
4
2 Stars
5
1 Star
8
76%of customers recommend this product.
(
45 out of
59)
Customer Reviews for Canon - MAXIFY MB5420 Wireless All-In-One Inkjet Printer - Black
Posted by: cool papa brad
from Pearl River, Louisiana
Verified Purchase:Yes
Perfect for my new home office and intended use for my volunteering and Veterans programs.
I would recommend this to a friend!
Written by a customer while visiting usa.canon.com
Customer Rating
4
Great Product for Home Office or Small Business
on August 19, 2016
Posted by: AntwanettM
from Plano, TX, United States
Dear Consumer,
In exchange for my opinion/agreeing to write a product review, I received the Canon Printer - MAXIFY MG5420 FREE OF CHARGE, shipped directly to my home. Overall, this is a great, high-quality product. Set-up was simple and it has all of the features necessary to function in a home office or small business. Due to the fact that more and more people are working remotely, home office equipment and furniture becomes a part of the home décor. I`ve often wondered if products such as this could be made available in colors other than black. The only other improvement I would make is to decrease the size of the machine to fit in smaller spaces.
I would recommend this to a friend!
Written by a customer while visiting usa.canon.com
Customer Rating
5
Easy to use with great features
on August 22, 2016
Posted by: JanetB
from Kimberton, PA, United States
We received this printer for free in exchange for using it for several weeks and giving our honest opinion about it.
The first thing that was impressive was the thoughtful packaging. The plastic wrapping had built in handles so the printer would be lifted out with having to tip the box.
The printer was simple to connect and set up. The software installation from a CD was straightforward and went smoothly.
We really like the automatic on/off feature so we don`t have to go make sure it is on then turn it off again to save power.
The ability to scan to a USB drive is convenient.
It has the ability to scan two sided documents without flipping them which is a great feature.
We were impressed with the quality of photo prints. They were crisp and true to color.
I would highly recommend this printer for a home office or business that does not need high volume scanning as it isn`t terribly fast when it scans, but it has every feature you could want and the printing is speedy.
The first thing that was impressive was the thoughtful packaging. The plastic wrapping had built in handles so the printer would be lifted out with having to tip the box.
The printer was simple to connect and set up. The software installation from a CD was straightforward and went smoothly.
We really like the automatic on/off feature so we don`t have to go make sure it is on then turn it off again to save power.
The ability to scan to a USB drive is convenient.
It has the ability to scan two sided documents without flipping them which is a great feature.
We were impressed with the quality of photo prints. They were crisp and true to color.
I would highly recommend this printer for a home office or business that does not need high volume scanning as it isn`t terribly fast when it scans, but it has every feature you could want and the printing is speedy.
I would recommend this to a friend!
Written by a customer while visiting usa.canon.com
Customer Rating
4
the canon mb5420
on September 8, 2016
Posted by: pdb
from Lindenhurst, NY, United States
I received for free the Canon MB5420 on August 15 for evaluation. I unpacked it and set it up right away. There was no real assembly needed, so setting it up was easy. I used all the features of the printer a great deal. . In most cases it met or exceeded my expectations. The print, and scan features performed great, and I was impressed on the speed and quality. The Fax print out was also good quality. The only problem I had was with coping. The quality was good, but it was somewhat slow. It took several minutes to make a copy. The overall quality was very excellent, and I would recommend this printer to a friend or Family member.
I would recommend this to a friend!
Written by a customer while visiting usa.canon.com
Customer Rating
5
Printing Powerhouse...
on August 22, 2016
Posted by: Jaime D
from Chicago, IL, United States
I received this free Cannon Printer Sample to review, I was very impressed with the speed and picture print quality this device provided. This stand alone work force is great for anyone starting a small business, or for professional home use. Installation was a breeze; connecting multiple devices for printing was also simple and easy. Mobile printing was my favorite, and with the volume of printing this ink source was adequately enough for my personal use. Overall I give this unit 5 stars.
Jaime D.
I would recommend this to a friend!
Written by a customer while visiting usa.canon.com
Customer Rating
5
High Quality and Feature-Rich
on August 24, 2016
Posted by: LoriH
from St. Louis, MO, United States
I received a free sample of this printer for review and overall, I love it. Out of the box the Canon Maxify MB5420 is sleek and beautiful in a high gloss black finish and super easy to assemble and setup. It provides numerous printing features that I have been looking for in an all-in-one color printer that is great for small business as well as busy home use: 500 sheet capacity printing and 50 sheet ADF capacity scanner with the ability to print to multiple print sizes including A4, and label and envelope printing. It has Duplex print, fast first page print, scan, fax, and my favorite features - wireless capable, Mobile device printing including AirPrint, and Cloud printing from Google and Microsoft (which I love). Fast printing at 6 seconds for black only pages and 7 seconds for color which is hardly noticeable between the two. My old color printer takes twice as long to print color pages than black only so this is a big improvement for me. It has a big 3.5" touch LCD that is easy on the eyes to read and select the different options. I also like the fact that Canon services and Support is 100% US-based, keeping jobs in the USA as well as helping to assure that I will be able to understand the person on the other side of the line. A couple of things that could be improved upon is that I think the 2 foot cord is too short. I would have liked to see a 5-6 foot cord as I have a desk that the Printer cord needs to go behind to reach the power outlet requiring an extension cord. Also, although I like the fact that they have video tutorials online as well as the manual, it would have been nice to see a manual or feature tutorial included with the printer besides just the Getting Started 1 & 2 quickstep instructions. However, these are minor annoyances at best and do not take anything away from this feature-rich printer. I highly recommend this high-quality printer for its capabilities and ease of installation.
I would recommend this to a friend!
Written by a customer while visiting usa.canon.com
Customer Rating
5
A Great Printer for Professionals!
on August 24, 2016
Posted by: Allison S
from Charlestown, RI
This printer was received in exchange for an honest review following its use. I have had this printer for over a week now and have used it multiple times. Overall, I feel that this is a great printer for someone who prints on a normal basis or a small business owner who works from home occasionally. When printing in black and white, the document is printed quite quickly. Color printing takes a bit longer dependant on how much color is present throughout the document. Of course, if you are printing a bunch of images the document will take longer to print than if you were printing some notes with a few highlighted lines of text.
I did find that if you tend to turn the printer off after its use, it takes a about a minute's worth of time to warm up and print a document. Following the first print job, documents prints almost immediately after being sent to the printer.
This printer is a bit larger than your normal home/personal printer. Like I said before, this would be a great printer for a writer or a small business owner. It offers two paper trays, easy wi-fi connectivity, and copying, scanning, and faxing functions. The touch screen display makes it easy to select whichever function you desire at the time.
Setup for this product wasn't too bad. It did take a little longer than I expected since I do not have a disc drive on my Macbook, but Cannon has all their printer drivers available for download directly through their website. The test printing part of setup probably took the most time (close to 10 minutes), but the instructions that are provided were extremely straightforward. Installation of the cartridges was smooth sailing as well. I did find, though, that two of the cartridges required a little bit more force to get them to snap into place.
Overall, I really like this printer and find it to be the best printer I have ever owned. I really like its size as it is bigger than your typical home office printer, but not so big that you feel like you need a bigger room. It's a moderate size, offering multiple functions and the ability to handle bigger jobs if necessary. It's efficient when printing in black and white and average speed when printing in color. The printer pulls paper through seamlessly and the ink dries almost instantly allowing for a highlighter to be used immediately without smudging - a huge bonus for me since I'm always highlighting! I recommend this printer and think it would be a great asset for any professional or family with multiple children and many school projects to print.
I would recommend this to a friend!
Written by a customer while visiting usa.canon.com
Customer Rating
4
4-in-1 printer, great for home office
on August 26, 2016
Posted by: Michelle K
from New York, NY, United States
As somebody who is moderately tech savvy, I found the Canon MAXIFY MB5420 fairly intuitive and easy to use. I work from home quite often and because there are many days that I am not in the office, it is super useful for me to have a wireless printer in my apartment to use as needed.
Set Up: The set up manual included was pretty easy to follow. I was able to both a) set up the printer parts (ink, paper, etc.) b) configure the printer (connect to WiFi, hard wire into my computer, etc.) without any issues. There are also online demos included if you need a bit more of instruction on how to configure the printer.
Printer/Scanner/Copier: Because I don`t have a home phone line in my apartment, the only functionality I did not get a chance to use was the fax. I loved the fact that I could print from my laptop AND my phone over WiFi - this was one of the most straightforward parts of the MAXIFY MB5420. In order to print on your phone, you need to download the Canon App which was very simple. Within a matter of seconds of clicking `print` either on my iPhone or laptop, my documents were printing. I found the time-to-print to be average compared to other printers in the marketplace. Using the scanner/copier was simple as well - I am required to sign documents quite often as part of my job and used this feature quite often to scan myself signed copies of contracts.
Overall, I think that the Canon MAXIFY MB5420 is a great addition to either a home office or for somebody who works from home often. The 4-in-1 (printer, scanner, copier, fax) capabilities are straight forward and for the price are a great deal.
I received this product in exchange for a fair and honest review.
I would recommend this to a friend!
Written by a customer while visiting usa.canon.com