Customer reviews from usa.canon.com
Canon - MAXIFY MB5420 Wireless All-In-One Inkjet Printer - Black
Average customer rating
3.9
(62 Reviews)
Rating breakdown 62 reviews
5 Stars
34
4 Stars
11
3 Stars
4
2 Stars
5
1 Star
8
76%of customers recommend this product.
(
45 out of
59)
Customer Reviews for Canon - MAXIFY MB5420 Wireless All-In-One Inkjet Printer - Black
Customer Rating
5
Easy to set up, use, and great quality prints
on August 29, 2016
Posted by: Faisal H
from Ellicott City, MD, United States
I received this printer as a part of a review in exchange for my honest feedback. Overall, this printer is on par with all the HP printers I have used in the past. I have been using it for 2 week and the print quality is great. I like the speed and it was really easy to set up. I turned it on, entered my wireless info on the touch screen, and it in a matter of minutes I was able to start printing. It took longer to unpack and take the tape/plastic off then it did to set up. With all ink printers I am always concerned about the amount of ink it uses because the ink ends up more expensive then the printer. So far, it doesn't appear to be a printer hog and the ink should last a while without getting replacements. So far I have printed several pictures, documents, and graphics and the ink levels have barely moved. Scanning and coping is a breeze. i haven't used the fax because I rarely fax anything but I imagine that works well too. I like the large capacity tray the best. My kids are always taking the paper out to draw and with my HP printers I was always running out of paper, but that problem doesn't exist with this printer. I also like how quiet it is, you can barely hear it printing. Overall, I have no issues with this printer. All the functions work really well, its very easy to use - the interface is great! I have always used HP printers but I would seriously consider this Canon if I were in the market.
I would recommend this to a friend!
Written by a customer while visiting usa.canon.com
Customer Rating
3
Decent, but quite bulky.
on September 3, 2016
Posted by: NacoleB
from Denton, TX, United States
This All-in-One was sent to me for review, and I must say I am not overly impressed. It is large- though not heavy, and I have had to go out and buy a night stand for it to go on due to the size ( 19"w X 15"l X 14"h). Though it appears very simple to use, I can not get it to connect wirelessly to my computer and had two buy 2 cords (one to plug it into the router, one to plug it into my computer). Other than that it was easily set up. It makes copies just fine, but I can not get it to scan. And, when you print it is pretty loud and shakes the table it is currently on (I am waiting for the night stand to come in). I have no need for the fax feature, so I can not give an opinion on that. The touch screen menu is nice, but it beeps pretty loud any time you select a feature. If your ink is running low it will tell you, and you can even pull up what type of ink it is and print the page out to take with you to buy more. I looked up the All-in-One and noticed that it is also quite expensive. For an business this would probably not be a bad investment-granted you can get all of the functions working. However, for my small office and home it is much to large.
I would recommend this to a friend!
Written by a customer while visiting usa.canon.com
Customer Rating
4
Fast Machine
on August 20, 2016
Posted by: Kyle S
from Allen, TX
Last Friday I received a free sample of the Cannon Maxify MG5420 printer in the mail, in exchange for me testing the product and writing an honest review. At first I thought, this printer is going to be way too big for my apartment. We have no place to put a full size all in one office printer in our two bedroom apartment. Sunday I opened the box and pulled the printer out. It definitely was larger than any home printer I had ever owned and looked like something I would see in a home office or even at my work place. On Monday evening, I plugged the printer in with one power cord, easily and quickly installed the four ink cartridges, loaded paper in both trays and then followed the onscreen/touch screen commands to finish initialization of the all in one printer. Everything was done in about 20 minutes. It took me another five minutes to connect my iPhone 6S to the printer via wifi and I was soon laying on the couch printing worksheets for my wife, who homeschooles our son. I also pulled up several emails with attachments and quickly printed these documents. I brought up some photos from my phone and printed them and I found some cool photos of the 2016 El Camino and printed them right from my phone to the printer for my son.
I am amazed at the speed and simplicity of this awesome printer. Super easy to set up and it prints lighting fast. Color and B/W prints look much better than the lazer copies I normally print at my office. It makes copies very easily and can also scan documents and send to emails that you can easily enter the address for. You can also scan to a USB drive which is nice and convenient.
One of the most important things to me was of course the cost of the replacement ink cartridges. It's been years since I've had a home printer so my knowledge of how much they would cost was pure ignorance. I looked them up and felt like the prices were very average based on the estimated quality of prints Cannon boasts these cartridges will print. I then asked a coworker what his home printer cartridges cost and how many prints he normally gets and that made me feel like Cannon has their cartridges for the Maxify MG5420 priced very well.
The only complaint I have or improvement I'd love to see take place is the ability to print, copy, or scan 11"x17" prints. If it could produce and support this size of print, I'd be completely sold on this machine. Nevertheless, my wife is totally in love with it and thinks it's a fantastic product. I had originally told my father-in-law that I had a new printer to give to him as he works out of a home office and it would be perfect for him. Now, I'm not so sure he's going to get it.
I would recommend this to a friend!
Written by a customer while visiting usa.canon.com
Customer Rating
4
Nice Large Capacity Printer!
on August 25, 2016
Posted by: SharonB
from Lakeville, MN, United States
Overall, I really liked this printer. I had some issues in setting it up, but I can`t blame Canon. I spoke to the Canon help desk for over an hour and he walked me through a ton of things to get it running. After all that he mentioned that it was probably my router, but he can`t help me with that. He also said that it would probably need a reset. So we hung up, I reset my modem and taa daa! The printer worked. I was so excited. The printer was relatively easy to set up. I had a hard time figuring out how to put paper in the paper trays, but finally realized that the trays extend beyond the face of the machine it made more sense. The print outs are amazing and it is really quick. The only issues I had with it were when I first need to print some thing, it takes a while to warm up. It is also a really large machine. I have the space for it, so that wasn`t a problem. It is about double the size of my old printer, but that is made up for in capacity and speed. I should mention that I was sent a free sample of this printer to use in exchange for this review.
I would recommend this to a friend!
Written by a customer while visiting usa.canon.com
Customer Rating
5
Top Of The Line!
on August 25, 2016
Posted by: Indy L
from Dallas, TX, United States
I received the Canon Printer - MAXIFY MB5420 free of charge to give an honest review.
The printer is amazing. Specs include:
- Wireless & Mobile Printing (Color or Black/White)
- Copy Machine
- Fax Machine
- Scanner
- Touch Screen
- Copy Machine
- Fax Machine
- Scanner
- Touch Screen
You`d think with all those features, it would be huge...Not at all. It`s a great size for everything it has, quiet and easy to assemble.
PC and Mobile setup was a breeze. For mobile printing, you`ll need to download Canon`s printing app. It`s super easy to use.
Documents and pictures come out great. I was very surprised at how clear my images printed.
The touch screen feature could be a little bit better. I`m used to it now, but it is a little difficult to recognize finger prints. Just give it a hard press.
Overall, this printer gets a 9/10. I definitely recommend.
I would recommend this to a friend!
Written by a customer while visiting usa.canon.com
Customer Rating
5
Excellent printer!
on August 25, 2016
Posted by: Barbara K
from Wylie, TX, United States
I first must state that I received a free sample of this printer to review. The printer was easy to put together and install. It is very fast and quiet while it is running compared to others that I have had. One of the features that I like is that you can print from your phone with a free app on the Apple phone. It has the capability to fax, scan, print and copy in color. It is like a full printer but fits in a small space. I have used all the different features and the print quality is great. I priced the refill ink cartridges and found them to be less expensive than other printers that I have used. This printer meets all of my expectations since it is easy to use and user friendly. I will recommend this printer to all my friends and family.
I would recommend this to a friend!
Written by a customer while visiting usa.canon.com
Customer Rating
4
Perfect for the World We Live In!
on August 30, 2016
Posted by: Melissa N
from Teaneck, NJ, United States
I received a free Canon Maxify MB5420 sample printer in exchange for writing a review for the product. Overall, I was very happy with the product! The printer itself prints fast and prints well. The ink cartridges are small, and not bulky, like most office cartridges I deal with. My favorite feature is that it has AirDrop; meaning you can use the printer wirelessly! As long as it is connected to the same Wifi as your device (smartphone or tablet), one can send anything to print directly from your device to the specific printer mentioned (my, how far we have come with technology)! You can also plug it in via USB, or ethernet and print as well. It was quite easy to assemble, only taking about 15 minutes in total (and that is with reading instructions); the only difficulty I ran into was inserting the cartridges with the initial set up, because I did not have it pushed in all the way. However, a little notice on the screen popped up, informing me that it was not properly placed. The screen on the front is touch screen. The product itself was slightly heavy (weight could be improved). Another feature I did not see that I would like it to have is a "sleep mode/energy saver mode." The only feature I was not a fan of (besides the weight), was that the adjustable tray that holds the paper has to protrude out, and not slide back into place. I fear that if people hit into that, they may damage their printer in the future. Regardless, the pros outweigh the cons when it comes to this product, and bottom line: I`m recommending to family and friends for the fast, well done printing job, and AirDrop feature!
I would recommend this to a friend!
Written by a customer while visiting usa.canon.com
Customer Rating
4
Quiet, fast, effective and connects to all devices
on August 20, 2016
Posted by: Laura K
from Boston, MA, United States
I received this printer for free for providing an open and honest review of the product. Here are my independent opinions below.
A huge pro was that the installation was pretty easy. What really helped was the step-by-step instructions with clear pictures included. These pictures clearly marked (step 1, step 2, step 3, etc.) were a savior as I’m not really tech or equipment savvy. The included cartridges were mildly tricky to install in that they needed the correct placement and alignment and then a slight push to get them in right.
One con was that connecting the printer via wireless to my laptop (a MacBook Air) did take a few tries. It didn’t work the first few times I tried to connect wirelessly. After about 4 attempts it finally worked.
Another pro is the fast, high quality printing. Everything is crystal clear and the colors are vibrant. It’s also easy to print double sided and save paper this way.
Another con is that the 2 printer trays sit a bit outside of the printer border (see attached pic), and this means the entire thing takes up a bit more space than I would like. In other words, the 2 printer trays sit about 2.5 inches from the body of the printer itself.
Scanning things can be a bit confusing at first. You have to look at all the options and different ways of scanning such as: one sided, two sided, scan everything into one PDF or into multiple and separate PDFs, etc. It can be a bit overwhelming but once you understand all the functionality of the scanner feature it’s a breeze. I like having all the options such as what format I want to scan to, including everything scanned in a single document, PDF or picture, etc. The scanning goes really fast and the PDFs are great quality.
The printer itself is rather quiet. I`ve had other printers that make such a racket when scanning or printing, but this Canon is rather quiet.
Finally, I love that I can connect this printer to all my devices. I’ve connected it wireless to my laptop (Mac), my phone (iPhone) and my iPad. This process did take a while and I had to keep retrying a few times before the connections were finally established, but now that is set up and there’s no need to try again or troubleshoot anymore. Overall I recommend this printer for home or office use.
I would recommend this to a friend!
Written by a customer while visiting usa.canon.com