Customer reviews from usa.canon.com
Canon - MAXIFY MB5420 Wireless All-In-One Inkjet Printer - Black
Average customer rating
3.9
(62 Reviews)
Rating breakdown 62 reviews
5 Stars
34
4 Stars
11
3 Stars
4
2 Stars
5
1 Star
8
76%of customers recommend this product.
(
45 out of
59)
Customer Reviews for Canon - MAXIFY MB5420 Wireless All-In-One Inkjet Printer - Black
Customer Rating
2
HARD TO SET UP
on January 16, 2017
Posted by: TIARA L
from Columbus, OH, United States
I WAS NOT IMPRESSED WITH THIS PRODUCT. I FOUND IT HARD TO SET UP AND IT DOES NOT CONSISTENTLY WORK. I HAVE ONLY USED IT TWO OR THREE TIMES BECAUSE I DON'T FEEL LIKING DEALING WITH THE HASSLE OF TROUBLESHOOTING IT. WHEN I HAVE BEEN ABLE TO GET IT TO PRINT, THE QUALITY IS GOOD. I MISS MY PLUG AND PLAY PRINTER. I RECEIVED A FREE SAMPLE FOR WRITING THIS REVIEW.
No, I would not recommend this to a friend.
Written by a customer while visiting usa.canon.com
Customer Rating
4
Good for teachers!
on September 25, 2016
Posted by: Charles B
from Philadelphia, PA, United States
I received a free sample of this printer to review. The printer worked very well. My wife and I are teachers and used the printer quite a bit before the black ink level became low. The printer driver was not easy to install and we were only able to install it on one of our laptops. Otherwise it is a fine product for printing and copying.
I would recommend this to a friend!
Written by a customer while visiting usa.canon.com
Customer Rating
5
Easy to use and excellent quality
on September 11, 2016
Posted by: Kristina K
from Carmichael, CA, United States
I received a free maxify mb5420 printer in exchange for writing a review and I can honestly say this printer was much better than I expected. It was easy to set up and use, wireless printing only took a minute to set up, overall very user friendly. I brought the printer to my work office to test it at a different level and it definitely surpassed all of our needs! I love having this printer at home though again. It is quick and reliable and doesn`t seem to be using tons of ink like some of my previous printers. It is larger than standard personal home printers but it is not large in relation to the capacity of the work it can do. I definitely recommend this printer and I can say that the fact that I got it for free did not influence my decision. Happy printing!
I would recommend this to a friend!
Written by a customer while visiting usa.canon.com
Customer Rating
5
Quiet printer
on August 17, 2016
Posted by: bamtow
from Kansas City, MO, United States
I received a free sample of this printer to review and was truly impressed with the ease it was to set up and use. It was quiet when printing, holds a good deal of paper, and easy to switch from task to task. My only complaint is that it is on the tall side, but since it holds more paper that maybe why it is so large. It is so far a good machine that prints cleanly and quickly.
I would recommend this to a friend!
Written by a customer while visiting usa.canon.com
Customer Rating
5
Excellent printer!
on August 23, 2016
Posted by: David J
from Lawrenceville, GA
Although, I did receive a free sample of the Canon Maxify MB5420, I will offer my review of this product as honestly as I know how.
Upon receiving the printer, my first impressions while opening the box was that everything was packaged securely and in a very concise manner. Unboxing went easily and all items that needed to be either removed or unsecured was clearly marked with easy to remove tape. The quick start directions were right on top and proved to be very easy to follow. I did find that I needed to pay close attention to the directions in setting up the printer to fit my particular needs because of the myriad options available. I am using the printer in a small office environment so I set it up both as a direct connection to my computer and wireless as well. Once connected to my computer, it self prompted for updating and downloaded all current software and updated itself with ease.
I should say that I have owned several Canon printers in the past and am actually replacing a Canon Pixma MX392 with this model. I am familiar with the way Canon`s generally operate, and this newest model did not differ greatly with the exception of offering many more bells and whistles. The MB5420 comes with an LCD touch screen which I find very helpful. It is very responsive and brightly lit for easy reading. The on screen directions are intuitive and easy to follow.
The printer ink cartridges are different from what I`m used to - they resemble slim toner cartridges. They installed easily and quickly. I tried printing a variety of documents and photographs and they all printed extremely quickly and with crisp detail. I particularly liked the paper loading cartridge on this model. If printing on 4 X 6, 5 X 7 photos, envelopes, letter or legal size paper stock, all you need to do is take out the cartridge and adjust the paper tray itself without the need of using various trays. The MB5420 has two paper trays so it`s easy to keep one tray filled with the most often used paper choice. I printed a professional test image found online to see how photos would reproduce on glossy photo paper. The test image not only printed very quickly, but the colors came out true and rich in detail. I also tested the ease of adjustment in printing a single 4 X 6 photo. It proved to be a very simple adjustment to make and the small paper choice printed smoothly.
In addition to printing directly from my computer, I also tried printing wirelessly from my Android phone using a free Canon app. Although, not a terribly robust program, it proved to be easy for the printer and phone to communicate and set up. I was able to print both documents and photos wirelessly from my mobile phone. I would like to have more flexibility in editing images before printing, but I suppose you can do that to the image prior to using the print utility. I found the crop editing function to be virtually useless, for example. The crop was minimal at best and I was not able to focus directly on a person`s face to zoom in.
Scanning, faxing and copying proved to be effortless and extremely fast. I think we`ve all come to expect these functions to work and work well by default and the MB5420 did not disappoint. Also, when set to quiet mode, the printer is virtually silent, It does slow down the printing somewhat, but that is to be expected.
Overall, I was very impressed by this printer. I have not had it long (just under two weeks), but so far it has worked flawlessly and is quite an upgrade from my previous printer. I hope this review proves to be helpful to those of you considering purchasing this model.
I would recommend this to a friend!
Written by a customer while visiting usa.canon.com
Customer Rating
5
GREAT QUALITY!
on September 8, 2016
Posted by: JPASCUAL14
from Secaucus, NJ, United States
I RECEIVED A FREE SAMPLE OF THE CANON PRINTER - MAXIFY MB5420 FOR A REVIEW AND I THOUGHT IT WAS OVERALL A REALLY GOOD PRINTER/COPIER/SCANNER/FAX. IT HAS A LARGE PAPER STORAGE AND EASILY CONNECTS TO USB AND CAN PRINT FROM OR SCAN TO A USB ALSO. THE ONLY THING I FOUND IT LACKED WAS DOUBLE SIDED SCANNING. SET UP WAS REALLY EASY AND THE PRINTING ITSELF WAS QUICK AND VERY GOOD PRINTING QUALITY.
I would recommend this to a friend!
Written by a customer while visiting usa.canon.com
Customer Rating
5
Great Print Quality!
on August 27, 2016
Posted by: Cathy C
from Cumming, GA
I was given this printer in exchange for my honest review and have been using it for almost 2 weeks. I love its versatility and excellent print quality!
Setup was easy and quick. The detailed “Getting Started” instructions were easy to follow and accurate. I had no problems getting the printer installed and connected to my WiFi network. Connecting to my Windows 10 laptop was quick and straightforward via the http://canon.com/ijsetup link.
Setup from my iPhone took less than 5 minutes, including the time required to find, download and install the Canon Print app from the App Store. Printing photos directly from my iPhone is quick and easy! I’ve printed color 4x6” photos on glossy photo paper and the color reproduction and clarity was excellent.
The two print trays hold a total of 500 pages of paper and are adjustable for a wide variety of paper sizes, including legal. The black and white or color print quality is comparable to laser printing.
The two print trays hold a total of 500 pages of paper and are adjustable for a wide variety of paper sizes, including legal. The black and white or color print quality is comparable to laser printing.
The printer supports two-sided printing and scanning. The scan function supports scanning to PC, email or flash drive and scans quickly with high resolution.
The printer has a “quiet mode” which reduces the device’s operating noise, making it comparable to a smaller inkjet printer.
The only minor issue that I encountered was with the ink cartridge installation process. This printer will not release an ink cartridge until the printer determines that it is empty. Upon initial installation, the printer indicated that one of the cartridges was not installed correctly. It was snapped in place and could not be released because it was full. I had to re-boot the printer for it to acknowledge that the ink cartridge was properly installed.
The expected page yield of the printer cartridges makes them an economical alternative to those used by many other inkjet printers.
I would recommend this to a friend!
Written by a customer while visiting usa.canon.com
Customer Rating
5
My canon maxify mb5420
on August 29, 2016
Posted by: James B
from Wilmington,NC
I really enjoy my canon Maxify MB5420 for the past three weeks and loving it . Don't have to change the paper as often as i had before .Got it for free and that make it even better , but even if i had to pay for it i feel it is something great to have , still learning how to use everything on it but will learn as time go by. I think it was great for canon to give me this chance to test out this canon and really THANKS t hem for letting me get this chance going to enjoy Thanks again .
Written by a customer while visiting usa.canon.com