Customer reviews from cuisinart.com
Cuisinart - Custom 14-Cup Food Processor - Stainless-Steel/Black
Average customer rating
4.7 out of 5
4.7
(1,189 Reviews)
Open Ratings Snapshot
Rating breakdown 1,189 reviews
5 Stars
975
4 Stars
138
3 Stars
37
2 Stars
13
1 Star
26
95%of customers recommend this product. 
(
918 out of 964
)
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Customer Reviews for Cuisinart - Custom 14-Cup Food Processor - Stainless-Steel/Black
Customer Rating
5 out of 5
5
Don't Let The Simplistic Use Fool You!
on September 24, 2021
Posted by: jaz5802
Verified Purchase:Yes
This Cusinart 14 cup food processor is powerful, has a large capacity and is easy to operate. I looked at several other Cusinart food processor models as well as other brands and decided on this model. So happy I did! I wanted something with a large capacity and large feed tube but did not want fancy bells and whistles. The 2 blade discs and stem store nicely within the container itself thus not requiring an extra storage bin. This model truly is the classic and operates perfectly. As with other small appliances I own, I always hand wash with warm soapy water and wipe down the electronic part with a soft cloth.
Written by a customer while visiting cuisinart.com
Customer Rating
4 out of 5
4
I would recommend, with some caveats.
on September 14, 2021
Posted by: Anonymous
from Chicago IL
Gender:Male
Verified Purchase:Yes
I bought my previous DLC-8Plus way back in the mid 80s and it had served for for many years of use. It finally gave up and I needed a replacement. Given my experience with the older unit, I opted for a new Cuisinart food processor with a bit more capacity.
First off, the base unit and bowl are quite good. They perform as I expected them to and I was not disappointed in the base unit.
My only disappointment came when I found that the selection of discs included with the base was very limited and then further discovered that the types of discs available was less than the old unit. You just cannot get some of the options that I was used to having. To make matters worse, the available discs were hard to find on the website, many were out of stock, and shipping was slow on the ones that were available. A much better job could be done here. Much.
On balance, now that some of the additional discs are trickling in, the unit appears to be of good quality. It performs as expected and the safety interlock on the new bowl and lid is superior to my old system. I take some points off because of the limited number of discs included, the difficulty in finding what will fit my unit, and the availability of the options that should be easily purchased. (but arent')
All-in-all I'd grade this a solid 8 out of 10. The base is easily a solid 9.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Customer Rating
4 out of 5
4
New vs Old Cuisinart Food Processors
on September 4, 2021
Posted by: Gristow3
from Dallas,TX
Gender:Male
Verified Purchase:Yes
I am glad the switches on the newest Cuisinart has not changed since my old Cuisinart food processor of more than 25 years.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Customer Rating
1 out of 5
1
Failed Motor
on August 21, 2021
Posted by: Lisa Kay
Verified Purchase:Yes
I bought one 3 months ago. The motor failed after 3 uses. I needed to exchange it for a new one.
Written by a customer while visiting cuisinart.com
Customer Rating
5 out of 5
5
Great processor!
on August 13, 2021
Posted by: Jim_
Verified Purchase:Yes
VERY quiet and fast compared to previous processors. We feel we made a good and smart decision!
Written by a customer while visiting cuisinart.com
Customer Rating
5 out of 5
5
Counter Appliance
on August 10, 2021
Posted by: CathynMike
Gender:Female
Verified Purchase:Yes
Love it. It’s more than i expected. Makes small jobs out of big jobs
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Customer Rating
5 out of 5
5
Excellent design
on July 31, 2021
Posted by: N Dudley
Verified Purchase:Yes
I’ve been using the Custom 14 for almost a year and it consistently does a great job. The port for adding liquid has an incredible design that allows for a steady stream. Best food processor I’ve owned.
Written by a customer while visiting cuisinart.com
Customer Rating
3 out of 5
3
Flimsy bowls
on July 28, 2021
Posted by: Karen LW
Verified Purchase:Yes
I bought my first Cuisenart almost 40 years ago. The bowls at that time were made of the same material used for airplane windshields and they were very sturdy. I had that machine for 30 years. The new bowls are flimsy. Pieces break off that prevent them from locking in place so you can turn on the machine. Replacement bowls are so expensive you might as well buy a new Cuis. I am now on my second one in ten years. It's disappointing. I love them when they're intact and working.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
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