Customer reviews from cuisinart.com
Cuisinart - Custom 14-Cup Food Processor - Stainless-Steel/Black
Average customer rating
4.7 out of 5
4.7
(1,189 Reviews)
Open Ratings Snapshot
Rating breakdown 1,189 reviews
5 Stars
975
4 Stars
138
3 Stars
37
2 Stars
13
1 Star
26
95%of customers recommend this product. 
(
918 out of 964
)
Best Buy Privacy Policy
Customer Reviews for Cuisinart - Custom 14-Cup Food Processor - Stainless-Steel/Black
Customer Rating
5 out of 5
5
Very powerful
on April 10, 2026
Posted by: William J.
Verified Purchase:Yes
This model was a replacement for my 37 year old DLC-10. The bowl size and powerful motor are great improvements. Also feeding tube with size options very good.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Customer Rating
4 out of 5
4
I've used it so many times!
on April 6, 2026
Posted by: AuntBoo
Gender:Female
Verified Purchase:Yes
I really have been enjoying this, I have used it like 30 times at the last in the last month, I've barely put it away because I go from one thing to the next and just pull it straight out of the dishwasher or dish drainer for its next project. The only thing I wish is that there were variable speeds, sometimes I want to start slower or go faster. But overall it has been a win and I love it.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Customer Rating
3 out of 5
3
Instruction booklet needs improvement
on April 5, 2026
Posted by: GSDS
Gender:Female
Verified Purchase:Yes
This is my fourth food processor over several decades and I am disappointed in the manual and the setup. I never could figure out how to fit the cover and the pusher to the work bowl and the manual was worthless. Thank goodness my neighbor was available to help else I would have had to grate 3 pounds of potatoes by hand. An addendum with assembly instructions would be very user friendly.
No, I would not recommend this to a friend.
Response from cuisinart.comBy Cuisinart, April 6, 2026
Thank you for sharing your experience with the Cuisinart® Custom 14‑Cup Food Processor, model DFP‑14BCNY, and we’re sorry to hear the setup and manual were frustrating. Proper assembly requires the work bowl to be fully locked onto the base before the cover will align correctly, and the pusher will only seat once the cover is properly positioned, which can sometimes be difficult without clear visual guidance. Our Consumer Assistance Center can walk you through assembly step‑by‑step and document your feedback—please contact 1‑800‑726‑0190 for assistance. Thank you for your feedback, as it helps us improve instructions and usability for future models.
Written by a customer while visiting cuisinart.com
Customer Rating
5 out of 5
5
I guess it was finally time!!
on April 4, 2026
Posted by: Bill Kuykendall
today, my wife called me into the kitchen and told me that the food processor I gave her back in the early 90s was breaking down. So, after 30 or so years I will be needing to get her a new one. I thought you may want to know that I am going to have to give this item a 5* review. I hope yours does as well as Judi's has done.
Written by a customer while visiting cuisinart.com
Customer Rating
5 out of 5
5
Terrific Food Processor
on April 3, 2026
Posted by: Barcroft
Gender:Female
Verified Purchase:Yes
I purchased to replace my older one that died after only 16 years....This one is a little bigger and not quite as heavy but seems to have all the oomph that I have come to love. It will get a work out in our house!
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Customer Rating
5 out of 5
5
Powerful - Easy-to-Use
on March 26, 2026
Posted by: Charles J Gervasi
Gender:Male
Verified Purchase:Yes
It's powerful and big enough for family-sized portions.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Customer Rating
5 out of 5
5
My favorite
on March 26, 2026
Posted by: B.Love
Verified Purchase:Yes
Excellent food processor. The best there is for choping
Written by a customer while visiting cuisinart.com
Customer Rating
5 out of 5
5
Love It!
on March 13, 2026
Posted by: Elliann
Gender:Female
Verified Purchase:Yes
This is my 2nd Cuisinart food processor. I replaced exactly what I had before. It is a workhorse, well loved in my kitchen. At my age it’s probably the last one I’ll have to buy and I’ll be able to pass it on to a family member. Great quality.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
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