Customer reviews from cuisinart.com
Cuisinart - Custom 14-Cup Food Processor - Stainless-Steel/Black
Average customer rating
4.7 out of 5
4.7
(1,189 Reviews)
Open Ratings Snapshot
Rating breakdown 1,189 reviews
5 Stars
975
4 Stars
138
3 Stars
37
2 Stars
13
1 Star
26
95%of customers recommend this product. 
(
918 out of 964
)
Best Buy Privacy Policy
Customer Reviews for Cuisinart - Custom 14-Cup Food Processor - Stainless-Steel/Black
Customer Rating
5 out of 5
5
Wonderful Custom 14-Cup Food Processor
on August 28, 2026
Posted by: George's Mom
from Revere, MA
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] I bought this food processor at the recommendation of America's Test Kitchen and I was not disappointed. It's wonderful, sturdy base, easy to add via the chute additional ingredients!!! Have sliced zucchini, carrots, made dough.... I'm very happy with my purchase!!!
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Customer Rating
5 out of 5
5
Best there is!
on August 24, 2026
Posted by: jellenz
Verified Purchase:Yes
[This review was collected as part of a promotion.] I love my new food processor! The motor is incredibly powerful and able to handle those full loads.. Recently I had to grate some cheddar cheese and it worked perfectly. My old machine would gum up when grating cheese and it would end up a mess. No problem with the Cuisinart. I also found it much easier to clean and my old machine. Looking forward to getting many years of service out of my Cuisinart!
Written by a customer while visiting cuisinart.com
Customer Rating
5 out of 5
5
Worth every penny
on August 22, 2026
Posted by: Jane2106
from Tallahassee FL
Gender:Female
Verified Purchase:Yes
When my old, inexpensive food processor finally stopped working I decided to treat myself to the Cuisinart I’d wanted for so many years. To try it out I took Kenji Lopez-Alt’s advice and made his NY pizza dough in the food processor. The machine mixed the dough perfectly. It baked up into a delicious pizza crust that my husband loved. I couldn’t be more pleased with this machine.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Customer Rating
5 out of 5
5
Great food processor
on August 21, 2026
Posted by: Retired and cookin
Verified Purchase:Yes
[This review was collected as part of a promotion.] This my second Cuisinart food processor. My first lasted 40 years. I love the quality and versatility of this processor.
Written by a customer while visiting cuisinart.com
Customer Rating
1 out of 5
1
Have to Replace After 44 Years...
on August 14, 2026
Posted by: Amee Abel
[This review was collected as part of a promotion.] I have to buy this Food Processor because Cuisinart no longer provides replacement parts for the plastic pusher on their Food processor I purchased in 1982! Can you imagine a company that no longer provides replacement parts for a 44 year old unit?? I do not imagine that I will last another 44 years, so I am fairly annoyed that I need to purchase another unit. This is only the 2nd time in 44 years that I have needed to replace a part.
Response from cuisinart.comBy Cuisinart, August 17, 2026
Thank you for sharing your experience with the Custom 14 Cup Food Processor. We're happy to hear your previous Cuisinart® food processor provided 44 years of service, which is truly remarkable and a testament to how much use and value you've gotten from it over the decades. While we understand the frustration of needing to replace a unit due to part availability, we're honored to have been part of your kitchen for so many years and hope your new processor delivers the performance you've come to expect. We appreciate your feedback and loyalty, and if you have any questions about your new unit, please contact our Consumer Assistance Center at 1-800-726-0190. Thank you.
Written by a customer while visiting cuisinart.com
Customer Rating
5 out of 5
5
Cuisinart 14 cup Food Processor
on August 7, 2026
Posted by: Lila Pulsr
[This review was collected as part of a promotion.] How does anyone get along without the Cuisinart food processor?? I have had mine for 54 years. Still going strong. I make my bread, my peanut butter, mayo, and anything else that needs mixing or stirring. Including cookies and sweet bread. Chop all my veggies. No other processor or blender can handle Peanut butter. They burn out in no time. I actually have two. Sometimes they are both going at one time. Love it . Could not be a cook or baker without it. 14 cups so you have room for anything you want to make. Fabulous Thanks Cuisinart for the strong motor.
Written by a customer while visiting cuisinart.com
Customer Rating
1 out of 5
1
Cheaply made
on August 5, 2026
Posted by: Plastic Junk
Why is this made so cheap. My old food processor weighs twice what this weighs and still works great. I wanted a second so I purchased this and it's just a piece of junk.
Response from cuisinart.comBy Cuisinart, August 5, 2026
We're sorry to hear that the Custom 14 Cup Food Processor did not meet your expectations. Product weight can vary based on design, materials, and features, but we understand your concerns regarding the overall feel and quality compared to your previous food processor. Thank you for sharing your feedback, as it helps us continue to improve our products and better serve our consumers.
Written by a customer while visiting cuisinart.com
Customer Rating
4 out of 5
4
Good food processor
on July 22, 2026
Posted by: JudyMarlborough
Verified Purchase:Yes
The size is good. The motor is strong. My last one lasted just over three years and that was a disappointment. But there are no better products on the market. I was also disappointed that I could not get white with chrome as I got before.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
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