Customer reviews from cuisinart.com
Cuisinart - Custom 14-Cup Food Processor - Stainless-Steel/Black
Average customer rating
4.7 out of 5
4.7
(1,189 Reviews)
Open Ratings Snapshot
Rating breakdown 1,189 reviews
5 Stars
975
4 Stars
138
3 Stars
37
2 Stars
13
1 Star
26
95%of customers recommend this product. 
(
918 out of 964
)
Best Buy Privacy Policy
Customer Reviews for Cuisinart - Custom 14-Cup Food Processor - Stainless-Steel/Black
Customer Rating
5 out of 5
5
So Easy!
on September 22, 2025
Posted by: Aesculus
Gender:Male
Verified Purchase:Yes
Very easy to clean after use and the design is such that there is not any food entrapment, which I have found with many other brands of food processors. I particularly like its stability and the pulsing function which gives a lot of control over prep of various foods of varying densities.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Customer Rating
5 out of 5
5
Great kitchen assistant
on September 20, 2025
Posted by: Kitchen Wiz
Verified Purchase:Yes
Works well and gets the job done quickly and easily
Written by a customer while visiting cuisinart.com
Customer Rating
5 out of 5
5
Happy to be Wrong
on September 19, 2025
Posted by: Diane O
Gender:Female
Verified Purchase:Yes
I was heartbroken when my cuisinart food processor needed to be replaced after 40 years!!! I believed the newer model would never be as good because “they just don’t make things like they used to!” How delightful to be wrong. My new Cuisinart is larger, stronger, quieter and easier to clean than the original. I couldn’t be happier and hope to be around for another 40 years to enjoy it!!!
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Customer Rating
5 out of 5
5
Best we’ve ever had!
on September 18, 2025
Posted by: Taig
Gender:Male
Verified Purchase:Yes
Absolutely the best food processor we’ve ever had! Superb quality and great efficiency. Just so happy with it!
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Customer Rating
5 out of 5
5
Best food processor!
on September 15, 2025
Posted by: Mary A.D.
Gender:Female
Verified Purchase:Yes
I’m beyond pleased with my new Cuisinart food processor. It makes all food preparation easier! I’ve had two other brands in the past—and they were fine— but this is the best yet!
Written by a customer while visiting cuisinart.com
Customer Rating
5 out of 5
5
Greatest Kitchen Appliance on the Market!!!!!!
on September 14, 2025
Posted by: Berwid
Gender:Female
I can't say enough about how incredible this machine is. I've had mine for 39 years and it's still going strong. It's the most fantastically designed and durable thing I've ever purchased. Nothing else comes close. I'm in awe every time I use it. I can't stop talking about it to my friends. I don't even know how you guys stay in business selling something that lasts so long. Even though I bought my almost 40 years ago, it's still a better product than anything on the market. I'm very grateful your company has such integrity to make something this good. I've never bought a product of any kind with this quality. So ahead of it's time. It does everything. I recently bought the part that grates parmesan cheese and your machine is a beast. I was also thrilled that I can buy a new disc and it still fits my machine. Mad respect for your company! I can't thank you enough.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Customer Rating
3 out of 5
3
Need better instructions on how to assemble
on September 10, 2025
Posted by: SGT51
Gender:Female
Verified Purchase:Yes
My previous Cuisinart food processor is almost 25 years old and I loved it. But I need a new work bowl and there are no replacements now.
So I ordered this new one and I’ve had to use YouTube to try and figure out how to assemble it. I cannot get the large pusher to push through the work bowl lid. The booklet that was included gives no assembly instructions!!! I spent entirely too much time trying to figure this out so I’ve returned it. I’m sooo disappointed because it has great reviews but please Cuisinart! Include assembly in your product manual.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Customer Rating
1 out of 5
1
Waste of Money
on August 31, 2025
Posted by: It Sucks
Piece of crap that won’t even start. Everything is locked into place correctly. Tried resetting the motor with the button on the base. It was brand new too. Don’t waste your money.
No, I would not recommend this to a friend.
Response from cuisinart.comBy Cuisinart, September 2, 2025
Hello- We are so sorry to hear about the trouble you've had with your Food Processor. Cuisinart is committed to providing the highest quality products and consumer satisfaction. Please contact us at 1-800-726-0190 or via email to customerservice@cuisinart.com at your convenience and reference ticket number 8900362424. If you email us, please use the subject line ‘Cuisinart Review’. -Cuisinart Consumer Care Team
Written by a customer while visiting cuisinart.com
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