Customer reviews from cuisinart.com
Cuisinart - Custom 14-Cup Food Processor - Stainless-Steel/Black
Average customer rating
4.7
(1,189 Reviews)
Rating breakdown 1,189 reviews
5 Stars
975
4 Stars
138
3 Stars
37
2 Stars
13
1 Star
26
95%of customers recommend this product.
(
918 out of
964)
Customer Reviews for Cuisinart - Custom 14-Cup Food Processor - Stainless-Steel/Black
Customer Rating
4
Manual needs more information on assembly
on October 8, 2025
Posted by: cder
Gender:Female
I had the same problem as other reviewers that the lid wouldn't close. I discovered that it was because the handle must be in the front by the on and pulse levers. It does show it that way in the pictures, but because the bowl fits on with handle on the back side, I assumed it didn't make any difference. The manual doesn't explicitly say that the handle must be in the front. Once I turned the bowl around, the lid and pushers fit. I was about ready to throw the unit away.
Written by a customer while visiting cuisinart.com
Customer Rating
1
Defective Product after one time use
on October 5, 2025
Posted by: JAOT
Gender:Female
Loved the original Cusinart food processor from the 1980s. Replaced it recently and I used it one time and the lid won’t lock. Tried everything cleaning it, alignment of the bowl, the top; nothing works. Threw it away after one time use. This should not happen. Very disappointed and found other reviewers have the same problem. The product is defective.
No, I would not recommend this to a friend.
Response from cuisinart.comBy cuisinart, October 7, 2025
Hello- Thank you for taking the time to share your review with us about your Cuisinart food processor. We have taken note of the information you shared about the unit as we are always looking to make products that exceed expectations. We always appreciate our consumers reaching out to us about ways we can improve.
Written by a customer while visiting cuisinart.com
Posted by: OG gronk
Verified Purchase:Yes
Replaced an old kitchen aid with this model.....much more power to make dough, and chopping root vegetables.
Written by a customer while visiting cuisinart.com
Customer Rating
3
Just Satisfied
on October 3, 2025
Posted by: Jan222
I cannot put anything larger than approximately 3” tall in the large chute. That makes no sense to me. Very disappointing. I wished I saved my return packaging.
It is a good heavy duty machine. Quality
made!
It is a good heavy duty machine. Quality
made!
Response from cuisinart.comBy cuisinart, October 7, 2025
Hello-
Thank you for taking the time to share your review with us about your Cuisinart food processor. We have taken note of the information you shared about the unit as we are always looking to make products that exceed expectations. We always appreciate our consumers reaching out to us about ways we can improve.
Thank you for taking the time to share your review with us about your Cuisinart food processor. We have taken note of the information you shared about the unit as we are always looking to make products that exceed expectations. We always appreciate our consumers reaching out to us about ways we can improve.
Written by a customer while visiting cuisinart.com
Posted by: Michelle Kovac
Gender:Female
Verified Purchase:Yes
This is my second Cuisinart food processor. My first Cuisinart lasted for 35 years and I could not be without one. So happy with my new purchase.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Customer Rating
1
Cumbersome
on September 28, 2025
Posted by: Reneriffic
Gender:Male
I did not like this product at all. I saw America's Test Kitchen said it was the Best, but to me, not so much. The instructions did not explain the locking mechanism for the blades (I had to figure out on own-took long while). Everything has to be cut down to 1 inch in order to get the shute to lock in the back pole. My kitchen was a mess from all the cuttings. I'm very disappointed in Cusinart, and I usually like Cusinart. I have all the pots/pans. Please improve, or make this processor more customer friendly and easy. (The shute was very combersome). Sorry, I returned for my refund. (I am not sure if my older model was Cuisinart, but if it was, I loved that one till I broke it).
No, I would not recommend this to a friend.
Response from cuisinart.comBy Cuisinart, September 29, 2025
Hello- Thank you for taking the time to share your review with us about your Cuisinart. We have taken note of the information you shared about the unit as we are always looking to make products that exceed expectations. We always appreciate our consumers reaching out to us about ways we can improve.
Written by a customer while visiting cuisinart.com
Customer Rating
5
on September 24, 2025
Posted by: Victor A. Rotolo
Just got mine two weeks ago. Wow. Excellent does not adequately describe how fantastic it is!
Written by a customer while visiting cuisinart.com
Posted by: deb deb
Verified Purchase:Yes
Have loved my old Cuisinart 14 and enjoying the new version. Only wish the bowl was glass!
Written by a customer while visiting cuisinart.com